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Henson Ford, Inc.

Madisonville, TX

4.7
127 Reviews

581 I-45 N

Madisonville, TX

77864

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Showing 127 reviews

December 16, 2022

Best buying experience I have ever had. My husband works out of town so I started the process without him and they sent a driver to his office with the paperwork the next day so he would n More

by SRobertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon, Adam and Jerome
December 05, 2022

You can not trust this group to do what they say. They will tell you one thing and do something else. I made a deal with them to purchase a vehicle at a specific price. When I received the Buyer’s More

by Agent496
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerome Dickey
November 30, 2022

The dealership was prompt, professional, and helpful in every step of the buying and delivery process. More

by RDW41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam and Jerome
November 26, 2022

Second vehicle I’ve purchased from this Dealership, I’ve brought friends also. Adam Godinez was my sales representative this time and he was fantastic. I have plans to continue shopping Henson Ford and brin More

by cpd817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Godinez, really the whole staff
November 25, 2022

JOSE AND LEON MADE THIS A SMOOTH TRANSACTION WILL BE BACK . HAD THE TRUCK I NEEDED AND GOT ALL ACCESSORIES ADDED AND DELIVERED TO ME. More

by LISA.WITTNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSE CABERRA
November 05, 2022

Called in for an appointment 4 different times and put on "hold". The wait time on the phone took over an hour. The attitude at the service desk was less than desirable. Very expensive for parts and labo More

by bcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hilarie Gray
November 04, 2022

Jerome was knowledgeable, polite and helpful. Over all, we had a pleasant experience with your dealership! More

by dheck6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dickey
November 02, 2022

Henson was new to me because I just moved to this area bu now I’m a returning customer. Excellent service More

by Mellis2235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan. Hilarie
October 09, 2022

The salesman was great. Easy to work with and worked with me on what I wanted and needed. I would definitely purchase another vehicle from them. More

by flannel_diver_0u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Godinez
October 02, 2022

Well a part broke on my truck and I was thinking this part will take a while to find a replacement part. So I went to Henson Ford dealership and the parts guy name Clint did his magic, Not only did he fi More

by Jimday07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Clint, Mrs Hilarie Gray and Billy Foster.
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