Henry Curtis Ford
Petaluma, CA
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40 Reviews of Henry Curtis Ford
People at Henry Curtis Ford made our purchase seemless. All of the was very helpful and courteous. I would highly recommend them for your Ford vehicle purchase. Keith was our salesman that helped with All of the was very helpful and courteous. I would highly recommend them for your Ford vehicle purchase. Keith was our salesman that helped with the purchase and showing how our new explorer worked inside and out. Thank you Keith!!!! we love our new 2022 Explorer More
I was fortunate to buy my car from such professionals as Curtis Ford. When you dissect the associated traits of the word "professional", the staff at Curtis Ford personifies such traits. They could not have Curtis Ford. When you dissect the associated traits of the word "professional", the staff at Curtis Ford personifies such traits. They could not have done a better job in any respect from the first contact to completion of sale. I would buy another car from them in a heartbeat next time around. More
All the staff was amazing! Keith went above and beyond making sure I was happy with my purchase. And still continues to do so. They are friendly, professional, fair and not pushy for sales. An amazing making sure I was happy with my purchase. And still continues to do so. They are friendly, professional, fair and not pushy for sales. An amazing experience purchasing my first Ford! Very happy that I went out of my way to drive to Petaluma vs buying from the local dealership! More
Almost 8 weeks (7 weeks and 4 days, to be exact) since selling my car to Henry Curtis Ford and still have not received the payment. We were told “a week or two” for the check to come through after THEY em selling my car to Henry Curtis Ford and still have not received the payment. We were told “a week or two” for the check to come through after THEY emailed and called to ASK US to sell them back our lease before the end of term. We’ve made call after call to the dealership and to Ford national with no resolution. Just vague “trust us, just a little longer” statements and internal run around. Is this theft? Fraud at the very least? Suggestions on where to go from here are appreciated. I’m over waiting and being patient. After buying at least 3 cars from them, and more in my immediate family, I am incredibly dissatisfied and disappointed. More
Henry Curtis Ford has been great from "Day 1" ! My wife and I bought our 2000 Ford Excursion SUV new, from Henry Curtis Ford. It has served us well, for the past 19 years. Including SEVERAL 8000 m My wife and I bought our 2000 Ford Excursion SUV new, from Henry Curtis Ford. It has served us well, for the past 19 years. Including SEVERAL 8000 mile trips around America, towing a 26' Travel trailer. HENRY CURTIS FORD, has also served us well, for 19 years! Over 194,000 miles, the Excursion has only needed a couple of repairs! Mostly just normal maintenance, oil changes, etc. Phil France (our Service Adviser since day one) and the entire Henry Curtis sales, service and parts department team has ALWAYS been more than fair! EXAMPLE; Last summer the transmission had abnormal shifting, for 2 days. I dropped it off at Henry Curtis Ford, expecting @ 183,000 miles, including 30,000 towing miles, the transmission was shot. I dropped it off, fully expecting a $4000, or so, transmission replacement. After a day, Phill France, telephoned advising that the transmission was shifting normally(they could not duplicate the problem). We agreed they would test drive it a couple more days, which they did with the transmission operating correctly. I picked the Excursion up, expecting a labor charge, but it was "No Charge". The problem has NOT reoccurred, since last summer! How many repair shops would turn down a BIG job, in the name of "Honesty"? Last week our Ford received brake and axle work, done right at a fair price!! Henry Curtis Ford has earned my highest recommendation! More