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Henry Brown Buick GMC
Gilbert, AZ
1,390 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 21, 2024
Rickie is the best to work with.
And T.J. and Adrienne are top notch.
Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy
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by NANCYPUTMAN2002
Verified Customer
Verified Customer
November 17, 2024
From start to finish I had a great experience.
Treated well by all involved and love the truck.
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by BRIANBU3
Verified Customer
Verified Customer
November 17, 2024
Rickie was ex and very patient working with us, he helped
us tremendously in getting the vehicle we wanted at a price that is affordable. Thanks Rickie
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by ZEKEP2
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (913 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Home Delivery
- No Contact Transactions
- Instant Financing
- Laptop Computers
- Virtual Appointments
- Authorized Parts Store
- Pet Friendly
- Home Test Drives
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
