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Henry Brown Buick GMC
Gilbert, AZ
1,501 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,501 reviews
January 06, 2025
Gabe and Eiji were extremely helpful, positive, professional personable. They made me feel important and I appreciated their honesty. professional personable. They made me feel important and I appreciated their honesty. More
by CCBEJARANO77
Verified Customer
January 06, 2025
I had a very pleasant experience with the purchase of my new vehicle. Definitely go see Ricky for any questions or purchases. new vehicle. Definitely go see Ricky for any questions or purchases. More
by SLRANDALL825
Employees Worked With
January 06, 2025
Thomas James worked with me to get me the deal that I needed to make a sound decision. In finance, I was given the pleasant surprise that my payment would be even lower than anticipated. The next morni needed to make a sound decision. In finance, I was given the pleasant surprise that my payment would be even lower than anticipated. The next morning, I realized that there was a ding on the fender. Thomas made things right and provided me with a work order to fix it. All in all it was good experience. More
by ROMANVCARRASCO
Employees Worked With
Other Employees :
Spencer, the salesman was very helpful and accommodated my needs.
January 06, 2025
Waggy is the all time best salesman and really we now consider him to be part of the family… Thanks Waggy for your excellent advice & Work!! TJ is also great ! Thanks to Henry & Mimi consider him to be part of the family… Thanks Waggy for your excellent advice & Work!! TJ is also great ! Thanks to Henry & Mimi More
by SUSANWALKER0822
Employees Worked With
Other Employees :
Jeff in Finance & Nick in Finance 5 Stars
January 05, 2025
Did a great job. Would use them again. 2nd truck I got from Champ. An also from my finance guy Would use them again. 2nd truck I got from Champ. An also from my finance guy More
by eddingtongr5
January 02, 2025
Mixed emotions I went in looking for a specific used car that had all the features I wanted. It wasn’t there so I was showed a new car that was supposed to have all the features I wanted and it doesn’t and that had all the features I wanted. It wasn’t there so I was showed a new car that was supposed to have all the features I wanted and it doesn’t and now I feel stuck More
by Davida
January 02, 2025
Great experience! Rickie had the car I was interested in detailed and ready to go. He answered all my questions and was pleasant to deal with. Low pressure buying. W Rickie had the car I was interested in detailed and ready to go. He answered all my questions and was pleasant to deal with. Low pressure buying. Will definitely recommend Rickie & Henry Brown Buick to friends and family. More
by PETEMOO
January 02, 2025
Wagner Harrigan was very professional and strived to meet all of my requests. Would highly recommend anyone interested in purchasing a vehicle to at least check out this dealership all of my requests. Would highly recommend anyone interested in purchasing a vehicle to at least check out this dealership More
by PINETOPDON
January 02, 2025
Blake Brown is the BEST when it comes to service for his clients. I've bought vehicles from him for many years and tell everyone I know looking for a new car or truck to buy from Blake at Henry Brown GMC!!! clients. I've bought vehicles from him for many years and tell everyone I know looking for a new car or truck to buy from Blake at Henry Brown GMC!!! There's no comparison to any other Dealership in Arizona. More
by SCOTT@SUNLANDASPHALT
