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Henry Brown Buick GMC
Gilbert, AZ
1,442 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,442 reviews
November 22, 2024
Rickey was amazing! !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and me !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and memorable. His integrity was beyond reproach. More
by TWILLIAMS43
Verified Customer
November 22, 2024
Adrienne was A+ -- All went very well with the paper work -- The Henry Brown experience was great - work -- The Henry Brown experience was great - More
by WILLIAMPWILLARD
Employees Worked With
November 21, 2024
Rickie is the best to work with. And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy to lease or buy a car. More
by NANCYPUTMAN2002
November 21, 2024
They made the process so easy. Kelsey and Sean were the best. Can’t thank the Browns enough Kelsey and Sean were the best. Can’t thank the Browns enough More
by RWAHLIN
Employees Worked With
November 17, 2024
Rickie was excellent and very patient working with us, he helped us tremendously in getting the vehicle we wanted at a price that is affordable. Thanks Rickie Glad I got the opportunity to resubmitted I a helped us tremendously in getting the vehicle we wanted at a price that is affordable. Thanks Rickie Glad I got the opportunity to resubmitted I apologize that I didn’t check the five stars on the Dealership review, I bought my last vehicle 2013 Terrain from HB and been with you ever since More
by ZEKEP2
Employees Worked With
Other Employees :
Jeff Stone from the finance department was very helpful and gave us choices between other financial institutions
November 17, 2024
Blake Brown and his team are amazing! Eric and Jim go above and beyond helping and making the experience great. I highly recommended them and this dealership. Eric and Jim go above and beyond helping and making the experience great. I highly recommended them and this dealership. More
by WESTERNSTATESAUTOGLASS
November 17, 2024
From start to finish I had a great experience. Treated well by all involved and love the truck. Treated well by all involved and love the truck. More
by BRIANBU3
November 17, 2024
The staff here is incredibly helpful and patient. I was looking for a used vehicle and over the course of a month Blake and his crew took me to see available inventory numerous times. Love the truck I was looking for a used vehicle and over the course of a month Blake and his crew took me to see available inventory numerous times. Love the truck I ended up with. Would definitely recommend Blake to family and friends. More
by CHEBEY
November 15, 2024
Blake embodies customer service. Throughout every step of our purchasing process, Blake was there to guide the way and ensure the deal was as good as possible. We had an extenuating Throughout every step of our purchasing process, Blake was there to guide the way and ensure the deal was as good as possible. We had an extenuating circumstance occur during our process and Blake delivered big time. He made sure that we were taken care of, not because we are paying customers,but because it was the right thing to do. Blake is a stand-up guy that still believes that one's word and a handshake mean something. Blake is an amazing salesman and an even more exceptional human being. Thanks Blake, and thank you to the Henry Brown group. We will share our positive experiences with our friends and family. We'll be back to see Blake when it comes time to do another purchase of a quality vehicle. More
by BRANDTSLANGE
November 14, 2024
Was an easy and clean process and Dwayne handled everything for me very nicely. I would definitely buy another vehicle there. everything for me very nicely. I would definitely buy another vehicle there. More
by JOHNWCOCHRAN
