Henry Brown Buick GMC
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Tyler and the team went above and beyond to ensure our satisfaction with the purchase of a new 2024 GMC Acadia. This is the second vehicle I have purchased through them, and will be back for more. satisfaction with the purchase of a new 2024 GMC Acadia. This is the second vehicle I have purchased through them, and will be back for more. More
professional, on point and very helpful to finishing a deal BEST customer service - quick at the finance office as well! deal BEST customer service - quick at the finance office as well! More
It was great working with Rigo Ramirez at the dealership. He is very knowledgeable, and I highly recommend working with him! He is very knowledgeable, and I highly recommend working with him! More
Super helpful and kind people! ! I really enjoyed my experience and the info I received while shopping here ! I really enjoyed my experience and the info I received while shopping here More
They are friendly, no pressure, and professional. Jordan and Joe were easy to work with, accomodating and very knowledgeable. Jordan and Joe were easy to work with, accomodating and very knowledgeable. More
great selection of cars and the staff worked with me to complete the deal quickly. complete the deal quickly. More
Rigo is an exceptional individual that went above and beyond for us. No pressure salesmanship making us feel comfortable and at home. This is our second vehicle we purchased from him and I will not go an beyond for us. No pressure salesmanship making us feel comfortable and at home. This is our second vehicle we purchased from him and I will not go anywhere else. If you are like me and don’t like dealerships or sales Henry Brown and Rigo vehicle make the process seamless and enjoyable. More
I closed on a GMC Canyon Denali with Henry Brown on October 7. It was an internet sale and Henry Brown Buick/GMC couldn't figure out how to deliver it. After waiting over 2 weeks, I had to drive 400 mi October 7. It was an internet sale and Henry Brown Buick/GMC couldn't figure out how to deliver it. After waiting over 2 weeks, I had to drive 400 miles, miss a day out of the office, and meet a 3rd party to receive the vehicle with no chance to refuse delivery. Only one key fob and key was included. $150. No service had been done to the vehicle. I had to change the oil and top off all fluids. $89 The low tire signal was on. There was a wire in one of the tires. I had to pay to repair it myself. $26. The "Service 4WD" warning was on. I've had to take it to a GM certified shop two different times and be without a vehicle for two days. It still works sporadically. A third trip is scheduled. The vehicle was filthy on the inside with the added bonus of smelling like dog. The windows were covered with dog slobber. It cost me $300 to have it cleaned and still another day without a vehicle. I was sold an Auto Butler account for $399. There is no Auto Butler franchises in the state of Colorado. I was told there is a state of the art $799 aftermarket security system called IKON on the vehicle. Two weeks after purchase I got a link to a cheap $35 app. I was told that the windows were tinted, and door edging was installed for $499. They were not. The dealership and sales staff, all claiming to be managers, Rob Upchurch, Tim Tracy, and Dwayne Champion, have been totally unresponsive except to send me a gift card. Do not do business with this business. They cost me over 2 Grand out of pocket and 5 or 6 days without a vehicle or out of the office. More
Dwayne was awesome to work with. He went above and beyond for us. During the finance process, we encountered a small hiccup, however, HBB GMC only had our best interest. I would work He went above and beyond for us. During the finance process, we encountered a small hiccup, however, HBB GMC only had our best interest. I would work with Dwayne and HBB GMC again on my next car purchase. However, I think my boyfriend will beat me to it! More
Really liked the quick and and easy deal process from start to finish with sales and finance. Everyone was straight forward and didn’t xx us or give us a run around. start to finish with sales and finance. Everyone was straight forward and didn’t xx us or give us a run around. More