Henry Brown Buick GMC

I closed on a GMC Canyon Denali with Henry Brown on October 7. It was an internet sale and Henry Brown Buick/GMC couldn't figure out how to deliver it. After waiting over 2 weeks, I had to drive 400 mi October 7. It was an internet sale and Henry Brown Buick/GMC couldn't figure out how to deliver it. After waiting over 2 weeks, I had to drive 400 miles, miss a day out of the office, and meet a 3rd party to receive the vehicle with no chance to refuse delivery. Only one key fob and key was included. $150. No service had been done to the vehicle. I had to change the oil and top off all fluids. $89 The low tire signal was on. There was a wire in one of the tires. I had to pay to repair it myself. $26. The "Service 4WD" warning was on. I've had to take it to a GM certified shop two different times and be without a vehicle for two days. It still works sporadically. A third trip is scheduled. The vehicle was filthy on the inside with the added bonus of smelling like dog. The windows were covered with dog slobber. It cost me $300 to have it cleaned and still another day without a vehicle. I was sold an Auto Butler account for $399. There is no Auto Butler franchises in the state of Colorado. I was told there is a state of the art $799 aftermarket security system called IKON on the vehicle. Two weeks after purchase I got a link to a cheap $35 app. I was told that the windows were tinted, and door edging was installed for $499. They were not. The dealership and sales staff, all claiming to be managers, Rob Upchurch, Tim Tracy, and Dwayne Champion, have been totally unresponsive except to send me a gift card. Do not do business with this business. They cost me over 2 Grand out of pocket and 5 or 6 days without a vehicle or out of the office. More

Dwayne was awesome to work with. He went above and beyond for us. During the finance process, we encountered a small hiccup, however, HBB GMC only had our best interest. I would work He went above and beyond for us. During the finance process, we encountered a small hiccup, however, HBB GMC only had our best interest. I would work with Dwayne and HBB GMC again on my next car purchase. However, I think my boyfriend will beat me to it! More

Really liked the quick and and easy deal process from start to finish with sales and finance. Everyone was straight forward and didn’t xx us or give us a run around. start to finish with sales and finance. Everyone was straight forward and didn’t xx us or give us a run around. More

Rickey was amazing! !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and me !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and memorable. His integrity was beyond reproach. More

Adrienne was A+ -- All went very well with the paper work -- The Henry Brown experience was great - work -- The Henry Brown experience was great - More

Rickie is the best to work with. And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy to lease or buy a car. More

They made the process so easy. Kelsey and Sean were the best. Can’t thank the Browns enough Kelsey and Sean were the best. Can’t thank the Browns enough More

The staff here is incredibly helpful and patient. I was looking for a used vehicle and over the course of a month Blake and his crew took me to see available inventory numerous times. Love the truck I was looking for a used vehicle and over the course of a month Blake and his crew took me to see available inventory numerous times. Love the truck I ended up with. Would definitely recommend Blake to family and friends. More

Blake Brown and his team are amazing! Eric and Jim go above and beyond helping and making the experience great. I highly recommended them and this dealership. Eric and Jim go above and beyond helping and making the experience great. I highly recommended them and this dealership. More

From start to finish I had a great experience. Treated well by all involved and love the truck. Treated well by all involved and love the truck. More