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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,501 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their ...
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,501 reviews

February 18, 2025

Dwayne is a great guy. Within minutes it's as if you have known him forever! Easy to work with! More

by ROBERT_BUTLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cavalliero, great guy to work with also.
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Feb 18, 2025 -

Henry Brown Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Dwayne and all of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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February 18, 2025

My transaction was pretty simple, had a truck delivered to me from out of state. My salesman was helpful up until I paid them, then it was hard to get a hold of anyone. The truck was delivered from AZ to M More

by AUSTINWERNER50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Roberts
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Feb 22, 2025 -

Henry Brown Buick GMC responded

We're sorry that you didn't have a completely satisfying experience, Austin. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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February 14, 2025

I ordered my car online and had it shipped across states. Rigo was great with answering my specific questions, promptly responded, and set up shipping. I'd buy from this dealership again. More

by cmriha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Henry Brown Buick GMC responded

It's great to hear that Rigo was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 13, 2025

We just paid cash for 2 new vehicles at Henry Brown. Zach Baca was our salesman and he was great to work with. I will definitely recommend him to any of my friends and family. More

by cooperw002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Baca
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Feb 13, 2025 -

Henry Brown Buick GMC responded

It's great to hear that Zach was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 12, 2025

Zach was so helpful at showing us the vehicle we were looking for. After we found one Bryan help was also great and we gave some and they gave some. They went over everything on the 2024 HD2500 and repla More

by Pegsray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Baca Bryan Lindsey
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Feb 12, 2025 -

Henry Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 12, 2025

Blake and Henry Brown GMC always exceed every single one of my expectations. I will never purchase a vehicle from any one else or another dealer. More

by sundevilff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Henry Brown Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 12, 2025

Great Professional Timely Knowledgeable Prompt Satisfaction Technical Trained Deserved Recognition Comparable Expertise Experienced Rated Qualified Well Known Ted Respect More

by SPARKLE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 09, 2025

Very accommodating and easy to work with. I have a couple of vehicles from Henry Brown GMC and I will continue to buy from them as they are honest and very comfortable to wo More

by CASAFLICK2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We only worked with Blake Brown since we bought a car this time around
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Feb 09, 2025 -

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 07, 2025

Pleasure Accommodating Professional Special Teamwork Upscale Knowledgeable Great customer service Top notch Understanding Excellent Experience Fantastic More

by SPARKLE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Tracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2025 -

Henry Brown Buick GMC responded

Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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February 05, 2025

I had a great experience with y’all. Best dealership I’ve ever dealt with. I appreciate everything you’ve done. More

by HMARTINEZJR87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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