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Henry Brown Buick GMC
Gilbert, AZ
1,483 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,483 reviews
February 07, 2025
Pleasure Accommodating Professional Special Teamwork Upscale Knowledgeable Great customer service Top notch Understanding Excellent Experience Fantastic Teamwork Upscale Knowledgeable Great customer service Top notch Understanding Excellent Experience Fantastic More
by SPARKLE2
Verified Customer
February 05, 2025
I had a great experience with y’all. Best dealership I’ve ever dealt with. I appreciate everything you’ve done. Best dealership I’ve ever dealt with. I appreciate everything you’ve done. More
by HMARTINEZJR87
February 04, 2025
Quick and easy . I Had an issue with the truck after i left the dealer ship and they didn't hesitate to fix it. Thank you I Had an issue with the truck after i left the dealer ship and they didn't hesitate to fix it. Thank you More
by SHAWZ907
February 04, 2025
Sales person Jordan answer all my question in detail and return my calls back that same day. Couldn’t ask for a better sales person to answer all my questions. return my calls back that same day. Couldn’t ask for a better sales person to answer all my questions. More
by teammarquez1
Employees Worked With
February 03, 2025
Great experience. Quick, helpful, not pushy and very up front and honest. Rigo and Joe were very kind during this process for me. They were very responsive to my quest Quick, helpful, not pushy and very up front and honest. Rigo and Joe were very kind during this process for me. They were very responsive to my questions and concerns. One of the easiest car buying experiences I've ever had. More
by Tanya Otto
February 02, 2025
We were treated with attentiveness and kindness. Thank you for a wonderful experience. We will recommend your dealership to anyone who wants to know where we bought our beautiful car. Thank you for a wonderful experience. We will recommend your dealership to anyone who wants to know where we bought our beautiful car. More
by QUAIL44
February 01, 2025
Jordan was an excellent salesman and he made sure I was satisfied and well informed every step of the way. He made buying a truck sight unseen a very hassle free experience. 10/10! satisfied and well informed every step of the way. He made buying a truck sight unseen a very hassle free experience. 10/10! More
by Kretty1
January 31, 2025
My experience trading in my GMC pickup for a new 2025 AT4 Sierra was seamless and efficient. Ben Brown, my salesperson, was direct and professional—no unnecessary back-and-forth. We quickly agreed on a fair Sierra was seamless and efficient. Ben Brown, my salesperson, was direct and professional—no unnecessary back-and-forth. We quickly agreed on a fair price, and he smoothly transitioned the process to his assistant, Aaron. I arrived at the dealership in the morning and drove off with my new truck by lunchtime. The dealership exceeded my expectations in both service and efficiency. I highly recommend them to anyone in the market for a new Buick or GMC. A truly five-star experience. More
by DANNYIV
January 30, 2025
I worked with Gabe Harmon. He was great. This was my best experience ever buying a car He was great. This was my best experience ever buying a car More
by RON.LEE55
Employees Worked With
January 30, 2025
Really great experience working with the dealership. I appreciate they organization and timeliness with my transaction I appreciate they organization and timeliness with my transaction More
by KRISTEN19
