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Henry Brown Buick GMC
Gilbert, AZ
1,497 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,497 reviews
February 25, 2025
Communication was a 10 followed up and through with all of our questions service was incredible of our questions service was incredible More
by DANIEL@VCONCRETE.COM
Verified Customer
February 22, 2025
The moment that we showed up here, it was an extremely welcoming experience. They immediately greeted us and got to work. The entire time, there was zero pressure. They were very communicative and kept welcoming experience. They immediately greeted us and got to work. The entire time, there was zero pressure. They were very communicative and kept us up to speed with what's going on in the process. From start to finish, the whole process took around 1 1/2 hours and that includes us test driving the vehicle that we purchased. I felt very safe purchasing from them. The staff exhibited a level of pride in their work and the Henry Brown name that was noticeable by both my wife and I. Mr. Brown's son is the one who wrote up the deal and he was an amazingly generous and kind guy. As a bonus, we were able to get an great deal because I'm a first responder. I have zero doubt that my next vehicle purchase will be through them. I look forward to seeing them again. More
by dave.piccoli
February 19, 2025
Salesman Rigo was great to work with. Seamless process to buy a Yukon. Highly recommend. Seamless process to buy a Yukon. Highly recommend. More
by Henry
Employees Worked With
February 18, 2025
My transaction was pretty simple, had a truck delivered to me from out of state. My salesman was helpful up until I paid them, then it was hard to get a hold of anyone. The truck was delivered from AZ to M to me from out of state. My salesman was helpful up until I paid them, then it was hard to get a hold of anyone. The truck was delivered from AZ to MO within 4 days. More
by AUSTINWERNER50
Employees Worked With
Mike Roberts
February 18, 2025
Our purchase at Henry Brown GMC was so easy. Sales staff was kind and allowed us plenty of time to discuss our next vehicle purchase. Sales staff was kind and allowed us plenty of time to discuss our next vehicle purchase. More
by SPETH_BRANDON
February 18, 2025
Great dealership with good customer service, friendly employees and great to deal with, fair prices employees and great to deal with, fair prices More
by RSHIGGINBOTHAM
February 18, 2025
Dwayne is a great guy. Within minutes it's as if you have known him forever! Easy to work with! Within minutes it's as if you have known him forever! Easy to work with! More
by ROBERT_BUTLER
Employees Worked With
Other Employees :
Nick Cavalliero, great guy to work with also.
February 14, 2025
I ordered my car online and had it shipped across states. Rigo was great with answering my specific questions, promptly responded, and set up shipping. I'd buy from this dealership again. Rigo was great with answering my specific questions, promptly responded, and set up shipping. I'd buy from this dealership again. More
by cmriha
Employees Worked With
February 13, 2025
We just paid cash for 2 new vehicles at Henry Brown. Zach Baca was our salesman and he was great to work with. I will definitely recommend him to any of my friends and family. Zach Baca was our salesman and he was great to work with. I will definitely recommend him to any of my friends and family. More
by cooperw002
Employees Worked With
Zach Baca
