
Henry Brown Buick GMC
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I will NEVER go to them for service related items again I cannot speak to their sales and service with regards to buying a vehicle from them, however, as far as having my vehicle being serviced for maintena I cannot speak to their sales and service with regards to buying a vehicle from them, however, as far as having my vehicle being serviced for maintenance items... I will NEVER go to them again. I have had two horrific experiences with them with regards to my tires....and the first word which comes to mind is incompetence as far as their technicians. Basic, common sense items I asked about or had serviced and they failed miserably on all counts both times. I don't normally write a negative review about a company and I could certainly write numerous paragraphs about the terrible service I had done with my vehicle...I will just say, if you "trust" them to provide competent and reliable service to your vehicle and your think you are safe driving you vehicle after it is "serviced"....you are sorely mistaken. Have it done at your own risk....I was fortunate enough, with my common sense, to not have a major incident with my vehicle on the road after they "serviced" it....however, you may not be as fortunate. You have been warned. More
This is the third vehicle purchased from Henry Brown and as always a pleasant experience. Both Tim Bryant and Marlene Vairo were knowledgeable, professional and helpful. We have referred many customers to as always a pleasant experience. Both Tim Bryant and Marlene Vairo were knowledgeable, professional and helpful. We have referred many customers to this dealership because of the honesty and no games or hassles. John and Margaret Radigan More
I have brought both GMC Acadia and Cadillac XLR into Henry Brown several times with success. Heidi Berns has been the service representative on all occasions. She is very professional, helpful and fri Henry Brown several times with success. Heidi Berns has been the service representative on all occasions. She is very professional, helpful and friendly as well as seeing to our requests for our vehicles. The last visit I brought in the Cadillac XLR with the convertible top not lifting to close. They fixed a leak in the hydraulic hose for slightly less than $1000 but spilled hydraulic fluid onto the interior upholstery and the carpet in the trunk of the car. The fluid smell is horrible. I returned the vehicle to be cleaned of the fluid but that was not done. The fluid is still visible on the upholstery of the passenger seat, the trunk of the car, and the leather and very obviously smells throughout the entire car. I spoke with the maintenance supervisor who told me there was nothing else they could do. Someone went out to the car and put cologne on the car thinking this would help…. it did not but instead made it worse. I have taken the car for detailing at $140 something HBrown should have done. I am very disappointed in this experience with Henry Brown and will not recommend their service department. More
It was one of the best car buying experience that we have had. No high pressure which made it easier to make a decision. They were the best, polite and knowledgeable. Thanks guys. had. No high pressure which made it easier to make a decision. They were the best, polite and knowledgeable. Thanks guys. More
I had an appointment to meet with DeWight Byron for a possible purchase of a GMC Sierra 1500 crew cab pickup. DeWight was great from the very beginning. First he helped conduct an extensive vehicle searc possible purchase of a GMC Sierra 1500 crew cab pickup. DeWight was great from the very beginning. First he helped conduct an extensive vehicle search to see if a vehicle meeting my requirements could be found either at the Henry Brown Dealership or in the Phoenix metro area. When that search failed to find a pickup meeting my requirements, DeWight expanded the search to the western US. He found a vehicle that almost met our requirements in Colorado Springs but ultimately we decided to order a vehicle. DeWight walked us through this process by explaining every possible contingency. While our pickup was on order we would get updates from DeWight letting us know that we were still on schedule for our estimated time of delivery. I should let you know that prior to going to Henry Brown GMC we visited another GMC dealership. The level of service, professionalism and integrity displayed by DeWight far exceeds what we experienced at that other dealership. More
Of seven new purchases in the last ten years, possibly the best experience of all!! The staff here is amazing and is innovating car sales. the best experience of all!! The staff here is amazing and is innovating car sales. More
Vince Lenzy listened and took care if me from the moment that I stepped onto the car lot. I bought two vehicles from him that day because he went to bat for new the customer when others wouldn't even pay at that I stepped onto the car lot. I bought two vehicles from him that day because he went to bat for new the customer when others wouldn't even pay attention to me on other car lots. More
I visited your dealership due to a referral from Costco's Auto Program. I couldn't have been happier with my experience. My salesperson - DeWight took time to meet me on his day off. He gave me the Costco's Auto Program. I couldn't have been happier with my experience. My salesperson - DeWight took time to meet me on his day off. He gave me the information and then gave me the space to make my decision. He was informative without being overwhelming. The rest of the group was equally helpful. The Service Dept. had a couple of issues, but in the end, DeWight & company made sure I was taken care of and given the best buying experience possible. Thanks for the help and keep up the good work. More
I told him what I was looking for and the price I was comfortable paying and he took care of it all. He found me the perfect car and financing was painless. comfortable paying and he took care of it all. He found me the perfect car and financing was painless. More