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Henry Brown Buick GMC

Gilbert, AZ

4.7
1,456 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,456 reviews

February 25, 2013

Luis Bobadilla was wonderful very helpful. I was not sure what kind of car I was looking for when I got there but he was so patient to show me every car I wanted to see and what might be the best fit for my More

by kstavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Bobadilla
January 11, 2013

Bought my 2012 gmc acadia in nov 2012. the service was excellent, the sales counsultant(charlie bournazos) was very helpful and not pushy, infact the service was so good i treated him out to some starbuck More

by hank55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie, Joe Heyn and Kevin, and the very helpful front desk lady. , Joe Heyn
December 29, 2012

I found Henry Brown Buick to be very friendly with very courteous service. I purchased a new buick previously from H&B and found Charlie Bournazos to be extremely helpful this time. I would recommend H More

by JIM FRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Bournazos
November 06, 2012

I recently purchased a vehicle from a large competitor here in AZ back in August for my son. We purchased a 2004 Chevy Impala, used with only 50k miles. Well after 3 months we had some issues with my son, More

by YMAYEBOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hyne, Garrett Reynolds, Joey Muna, Nick Cavalliero, Marlene Vairo, Joe Heyn
September 23, 2012

I went Henry Brown GMC based on a friends recommendation. At first I was skeptical as it is easily 50-60 miles from my home, and I would have to pass at least 25 or so dealers to get there. I called and spok More

by pbrandimarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Brown
August 29, 2012

Went to the dealership knowing the exact vehicle from web site, so all we had to work on was price. Charles B. was very accomadating to our price and payment needs. After the price was set we met with Marlen More

by jwa73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles B, Marlene, Jeff B.
August 29, 2012

I went to Henry Brown GMC Buick with a 2009 Suzuki Grand Vitara as a trade in looking for a pickup truck. The trade-in was a bit upside down from my previous deal in Texas 3 years ago. Kevin got me in the r More

by jeff.leybourn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Haeberle
August 16, 2012

My family and I were looking for a used Yukon denali, we were specific on what we wanted, white, silver, or black, sunroof was must as well as an entertainment package. Though the vehicle wasn't on the fron More

by Afamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jordan
August 15, 2012

Our 2nd purchase w/Kevin at Henry Brown. Extremely courteous, professional and freindly group of individuals to work with....starting with Keven, service dept, parts dept and finance. Knowledgeable ab More

by jtsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4
August 10, 2012

Charlie B was great. He helped me get a great price for my trade in and in exchange a nice used SUV. The rate and terms for financing ended up where I needed them. Worked out well. More

by bsilverberg
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie B