Henry Brown Buick GMC

I went there looking for the best price on a new GMC Acadia Charles was patient and knowledgable. He explained the different trim levels and equipment. He let me take an extensive test drive to make sur Acadia Charles was patient and knowledgable. He explained the different trim levels and equipment. He let me take an extensive test drive to make sure I was comfortable with the vehicle. When it came to pricing it was quick and painless so I ended up purchasing that day and I have no regrets I love my new truck. Julie- Gilbert AZ More

I had the pleasure of meeting Charlie Bournazos from Henry Brown GMC while looking to purchase a new vehicle in July 2012. Charlie was one of many sales people from a variety of auto dealers I met with Henry Brown GMC while looking to purchase a new vehicle in July 2012. Charlie was one of many sales people from a variety of auto dealers I met with when looking for a new vehicle. From the beginning Charlie was knowledgeable, honest, and friendly. Charlie went above and beyond by not only finding the vehicle make and model, but also a variety of features I was looking for when purchasing a new vehicle. Charlie and many other employees at Henry Brown GMC made the purchasing process a breeze. I am extremely happy with my new 2012 GMC Terrain. More

I have not purchased a vehicle in 12 years-and working with Aaron and Jordan(the new guy)was THE BEST customer service experience I have had ever! I work retail and these two will be highly recommended to with Aaron and Jordan(the new guy)was THE BEST customer service experience I have had ever! I work retail and these two will be highly recommended to ALL my customers looking to purchase a vehicle;-) More

Aaron was great. Getting a decent trade in price was frustrating. Almost left before they gave me a good trade in. Overall, good experience and awesome Denali. frustrating. Almost left before they gave me a good trade in. Overall, good experience and awesome Denali. More

I stoped just to look around, but Aaron was so nice and bent over backwards for us. Also after I got my new enclave Aaron still was ther for me. Most dealers say good buy & good luck with your new car. And bent over backwards for us. Also after I got my new enclave Aaron still was ther for me. Most dealers say good buy & good luck with your new car. And you meager see them again. But not with Aaron Ray he was there even after I brought my new car. Thank you Barbara Defeo More

I bought a Buick Onclave from here. I thought it was very great service. My sales guy Aaron Ray was very helpful. I would recommend this dealership to anyone. great service. My sales guy Aaron Ray was very helpful. I would recommend this dealership to anyone. More

I actually had no intention on purchasing a car. I was just looking around and Aaron found me. Not only did I purchase a 2012 GMC Terrain, but I found a lifetime group of people that I will purchase my fu just looking around and Aaron found me. Not only did I purchase a 2012 GMC Terrain, but I found a lifetime group of people that I will purchase my future vehicles from. Thank you, Aaron and team for the great service I received! More

I was in the market for a suv and had it narrowed down to the GMC Terrain and the Chevy Equinox. I had no intentions of buying a vehicle the day I went in to Henry Brown, but I fell in love with the Terrain the GMC Terrain and the Chevy Equinox. I had no intentions of buying a vehicle the day I went in to Henry Brown, but I fell in love with the Terrain as soon as I drove it! While I took one out for a test drive, Aaron got to work looking for the vehicle in the color with all the options I wanted. I never expected them to actually have the exact vehicle that I wanted on the lot, but to my surprise they did! When I saw it, I knew I had to have it, so we immediately started working on a deal. Aaron was such a trooper, he even endured a lengthy phone call with my dad, who owned a car dealership in the past. After working on the numbers I wasnt ready to pull the trigger quite yet and figured I better shop around and make sure I couldn't get a better deal elsewhere. After shopping around and finding out that Henry Brown was indeed giving me the better deal, I went back to find that the vehicle I wanted had sold. :( Aaron and Phil the inventory manager immediately got to work tracking down the vehicle I wanted and found it at another dealership and got it delivered to Henry Brown the next day. I'm extremely happy with my purchase and experience @ Henry Brown and would highly recommend them to others! More

In dealing with Henry Brown, we found them to be extremely accommodating. We are impressed with how Shane and the entire sales staff treated us, which was far different than any other experiences we extremely accommodating. We are impressed with how Shane and the entire sales staff treated us, which was far different than any other experiences we had with car dealerships. If you are looking for a vehicle, pay Shane a visit. There was very little pressure to buy, and he kept his word to us throughout the process. A+ Dealership, without a doubt! More

The sales department was excellent, no hassles or harassment. However, their finance department is seriously corrupt. Like the review post on 5/2/2009 by Jessica B they also tried to tell my husban harassment. However, their finance department is seriously corrupt. Like the review post on 5/2/2009 by Jessica B they also tried to tell my husband and I that they couldn't get us approved through our credit union as we requested. They stated that they tried multiple other banks as well but "no one would touch us." They did however get us financed through the company they work directly with, Ally Financial. In disbelief that our credit union denied us we purchased the vehicle through Ally as we thought this was the only bank that would finance us. When we got home from the dealership with the vehicle something just was feeling right about the information that was given to us. The next morning we contacted our credit union as we couldn't believe they denied us (we both have good credit). Interestingly, we learned that this was not the case. The finance department had not even sent the loan application to our credit union and they didn't deny us. We processed the application ourselves and we instantly got approved with a significantly lower interest rate to boot. This company misrepresented information to achieve financial gains by closing a loan out through "the company they work directly with." We immediately contacted the dealership with our complaints. We demanded the appropriate paper work to complete the loan process with our credit union, which they did provide for us. However, they still processed the other loan as well and excepted the loan funds from Ally even though they knew we were not using that company. The dealership then tried to tell us that maybe next Tuesday or Wednesday they would write a check to pay off the loan with Ally and overnight it to them. This was not acceptable to me and I made that known. The loan with Ally has allegedly been reversed. I will be contacting Ally on Monday to confirm this. Don't believe ANYTHING this finance department tells you! DO NOT finance anything through them! They will scam, lie and cheat you!!!! More