
Henry Brown Buick GMC
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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New Purchase Went in because of a flyer we received about trading in our leased GMC Terrain we had gotten there. We had our same salesperson Ricky, who with the he Went in because of a flyer we received about trading in our leased GMC Terrain we had gotten there. We had our same salesperson Ricky, who with the help of the sales team were able to get us out of our lease and into the purchase of the newer Buick Encore. They were all great to work with! More
Always A+ service! I recently took my Acadia in for some warranty work, they had to keep my vehicle for 2 days. I couldn't be without a vehicle that long due to work. Th I recently took my Acadia in for some warranty work, they had to keep my vehicle for 2 days. I couldn't be without a vehicle that long due to work. They immediately put me on the loaner list. I took her in, got a brand new Yukon as a loaner and was on my way. Blain was great, he kept me updated throughout both days! I had her back in 2 days just like they said I would! Always A+ service! More
The best buying experiance ever! From the very beginning of my shopping/buying experience all of the team members at Henry Brown have been amazingly receptive, responsive and honest a From the very beginning of my shopping/buying experience all of the team members at Henry Brown have been amazingly receptive, responsive and honest about any questions I had going through the final purchase. I had to order the vehicle as there were not going to be any that I wanted, especially color and options, it was a about 3 and a half month wait, they were up front with that was well, but at no time did they not respond about the process and expected timing. I had aftermarket items professionally installed and they were very thorough in explaining the operation of all installs. Tim Bryant was exceptional in his professionalism and very patient in explaining all of the procedures to work the software in my truck. Marlene is a gem and helped get the financing and aftermarket warranty that will take my truck well past the next 8 years worry free. I live in Tucson, and still I drove to Gilbert to buy my vehicle because of the way I was treated from the beginning. I would not buy a GMC product from anyone else! More
I thought i was invisible. Stopped by 3 weekends ago, wanted to look at the 2017 denali 2500hd, stood in show room for 1t minutes, several staff walked by and around me, no one Stopped by 3 weekends ago, wanted to look at the 2017 denali 2500hd, stood in show room for 1t minutes, several staff walked by and around me, no one ask if they could help me, i thought i was invisible, finally left, bought a 2017 silverado 2500hd high country from a different dealer. When your shopping for a 70 thousand dollar truck you expect to get some kind of service. More
My first Service Experience I was met with a smile (didn't catch his name) and asked who I was to see (service mgr). My first time there, I didn't who my mgr is. He quickly fou I was met with a smile (didn't catch his name) and asked who I was to see (service mgr). My first time there, I didn't who my mgr is. He quickly found out and I was asked to wait just a couple of minutes. Raul then came out a few minutes later and I was on my way. The entire Heny Brown team is most professional, very knowledgeable and courteous! I was quoted an hour to an hour and 15 mins and was out of there in an hour and 5 minutes. Great job! I look forward to my next service appointment! More
Best place to ever buy a vehicle! I have always had the best experiences purchasing vehicles from this dealership. From the purchase to the service a 5 star rating always! Thanks Ben I have always had the best experiences purchasing vehicles from this dealership. From the purchase to the service a 5 star rating always! Thanks Ben More
As dealership repair shops go, it was good. Good for a dealership. All dealerships have the 'black hole' service department where you send your vehicle, are given a completion time that is rando Good for a dealership. All dealerships have the 'black hole' service department where you send your vehicle, are given a completion time that is random, and correct only by chance. No matter how big or small the repair will be you don't get a call until 30 minutes before close. Roll the dice on if it will need to be there overnight. Unless it is a warranty item, I would always go elsewhere. Given that, again, good for a dealership. More
Will recomend to my friends Everyone was more then helpful. I got my 2017 Buick Encore from Ben Brown the experience was the easiest car purchase or trade in I have ever had ,fro Everyone was more then helpful. I got my 2017 Buick Encore from Ben Brown the experience was the easiest car purchase or trade in I have ever had ,from Ben Whom I purchased from to Todd who did all the paper work and even programmed my cell phone for me ,Don't know his last name but I also got a lot of questions answered by a really nice young called Anthony he couldn't have done anymore .All over a wonderful experience ,Thanks again Annie More
Henry Brown GMC is AWESOME!!!! We had a great experience!!! We worked with Tim Russell and he was AMAZING to work with!!!!! He wasn't pushy at all, he listened to our needs and wants and worked with us to get We worked with Tim Russell and he was AMAZING to work with!!!!! He wasn't pushy at all, he listened to our needs and wants and worked with us to get where we needed to be, to get the car we wanted. He was so nice and attentive. He made my husband and I feel very comfortable and if we wanted to take our time, he was always there when we needed him. I would highly recommend this dealership as well as working with Tim Russell. Thank you Henry Brown GMC and Tim Russell!!!!! We appreciate everything you did for us and we absolutely love our new car!!!!! More
great buying experience!!! Tim was fantastic to work with. When it was time for me to buy a new car I had anxiety. Tim helped me with the process and took all of my anxiety away Tim was fantastic to work with. When it was time for me to buy a new car I had anxiety. Tim helped me with the process and took all of my anxiety away. I simply told him what I was interested in and how much I wanted to spend. He found the perfect car for me. I love my new Encore. Thank you Tim!!! More