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Henry Brown Buick GMC
Gilbert, AZ
1,481 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,481 reviews
February 01, 2018
Great first time car purchase Dwayne is a great person to work with when buying a car. He made our first time purchase a pleasant one and explained everything we needed to know abo Dwayne is a great person to work with when buying a car. He made our first time purchase a pleasant one and explained everything we needed to know about it. More
by Rosa
February 01, 2018
Great service!!! Just purchased a new 2018 GMC Sierra and couldn’t be any happier. Buying a vehicle in the past has always been time consuming and exhausting. Not thi Just purchased a new 2018 GMC Sierra and couldn’t be any happier. Buying a vehicle in the past has always been time consuming and exhausting. Not this time as Dwayne Champion and the rest of his team helped make it a great experience and I walked out with a great deal. Thanks again!!! More
by Rroman
Employees Worked With
February 01, 2018
Relationships I enjoy developing relationships in my life that help me in making decisions for many different needs. I recently had the pleasure of coming across D I enjoy developing relationships in my life that help me in making decisions for many different needs. I recently had the pleasure of coming across Dwayne in my recent need of a new vehicle. Dwayne made my experience enjoyable and I feel that I now have someone I can rely on to not only help me with my interest at heart, but someone I could send others to as well. He has followed up with me a few times since my purchase, and I believe I could contact him with any need and he would jump right on it. It is a true pleasure working with him. More
by Perry
January 29, 2018
The truck i've always wanted I recently purchased a new GMC 3500 Sierra for my business. We had the pleasure of working with Dwayne Champion on our sale. Dwayne went the extra mil I recently purchased a new GMC 3500 Sierra for my business. We had the pleasure of working with Dwayne Champion on our sale. Dwayne went the extra mile for us and was thorough and knowledgeable of the trucks he was showing us. We had his undivided attention the whole afternoon and he made our purchase quick and pleasurable. He also went to bat for us and helped us get what we wanted for our trade in and made our deal happen. Soon after our purchase, I discovered the under carriage of the truck picked up some "rust" during its transit from Michigan. Dwayne was our first contact with this issue and he took the ball and ran with it, informing the service dept. mgrs to expedite a service visit to correct the issue quickly. My wife and I both would recommend Mr. Champion as the salesman to go to. Thanks again Dwayne......Scott Lavin I would also like to mention that Marlene in the Finance is worth her weight in gold. A real nice lady More
by Scott Goldfish guy
January 29, 2018
Buying new vehicle Buying a vehicle is normally a dreaded task. Not so with Dwayne at Henry Brown GMC. Dwayne listened to us and showed us choices and explained options Buying a vehicle is normally a dreaded task. Not so with Dwayne at Henry Brown GMC. Dwayne listened to us and showed us choices and explained options well. It was actually a pleasant experience. More
by Earl
Employees Worked With
January 24, 2018
Henry Brown GMC This is the third new vehicle I have purchased from them. I have received great service from them each time. They have very knowledgeable people who t This is the third new vehicle I have purchased from them. I have received great service from them each time. They have very knowledgeable people who treat you right, More
by Larryd
Employees Worked With
January 23, 2018
Best car dealer around One if the best car dealers I have ever had the pleasure of working with! A very genuinely man who doesn't push you to get somthing you dont want. Ver One if the best car dealers I have ever had the pleasure of working with! A very genuinely man who doesn't push you to get somthing you dont want. Very nice would recommend to all my friends and family! More
by Smithukay13
Employees Worked With
January 23, 2018
Great car buying experience by far In all we have worked with Dwayne 3 times. He is a great guy to work with and very personable, listens to what you want and finds it for you! Doesn' In all we have worked with Dwayne 3 times. He is a great guy to work with and very personable, listens to what you want and finds it for you! Doesn't push you into something that you don't want or need. We will continue to recommended him to all our friends and family looking to purchase vehicles. More
by SKWillis
Employees Worked With
January 23, 2018
Good Experience I bought a nearly new car for a really great price. Very happy with it. I recommend Dwayne to others looking to buy a vehicle. I bought a nearly new car for a really great price. Very happy with it. I recommend Dwayne to others looking to buy a vehicle. More
by Nmallas
Employees Worked With
January 13, 2018
Painless Car Buying Experience The buying process was easy, fast, and efficient. There wasn't a lot of wasted time going back and forth haggling on price. Butch made the car buying The buying process was easy, fast, and efficient. There wasn't a lot of wasted time going back and forth haggling on price. Butch made the car buying experience pleasant! More
by 874351titaN
