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Henry Brown Buick GMC

Gilbert, AZ

4.7
1,481 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,481 reviews

April 05, 2018

Quick and Easy This dealership is a great place to purchase a car/truck. Made up of a strong, friendly staff that work with a sense of urgency. Dylan knew what i wan More

by jjwiggs54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Barrett
April 01, 2018

Dwayne is the Champ I recently visited your dealership. Dwayne champion was the salesman that helped me out, This guy is Awesome! He took the time to explain everything More

by Arizona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Henry Brown Buick GMC responded

Thank you! It was a pleasure working with you and I hope to see you soon. - Dwayne

March 25, 2018

Such a pleasurable buying experience This is our 3rd Buick vehicle purchase at Henry Brown dealership. My dad always gives Dwayne Champion a call before we go to the dealership and make s More

by Mrbpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Henry Brown Buick GMC responded

Thank you for your review! It was a pleasure working with you and I hope to see you soon. - Dwayne

March 22, 2018

Fast, Friendly and Forever Customers Butch listened to my needs from the moment I inquired about an Acadia. He took my ‘must haves’ and hand picked the perfect SUV for my needs. The Acadi More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Shearer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2018

Easiest & Funnest Place to Buy a Used Car I found a used 2017 GMC Acadia online and reached out to the dealership about it. Dwayne gave me a call and got all of my information. I did more rese More

by chantel.stiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2018

Great service and great selection. We wanted a Used GMC Yukon and saw on online at Henry Brown Buick GMC so we decided to make the 1hr20min drive to check it out. Upon arrival we were p More

by Ghost_H3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2018

Quality service creating a satisfied customer I went into Henry Brown without any previous car buying experience and I only knew the vehicle style I wanted. Dwayne and Eiji thoroughly (and patient More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2018 -

Henry Brown Buick GMC responded

Thank you for your review Ashley! It was such a pleasure working with you. - Dwayne and Eiji

February 14, 2018

EASIEST PURCHASE EVER! My sister had a leased 2015 Encore from Henry Brown. I traded my 2013 Encore for hers. What would have been a stressful experience for me, Dwayne mad More

by PENNY L KOEHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2018 -

Henry Brown Buick GMC responded

Thank you for your review! It was a pleasure working with you. -Dwayne & Scott

February 09, 2018

Class Act! I have purchased several cars in my life and in the past it has been a stressful experience, but this time it was vastly different. Dwayne took me und More

by Ang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2018 -

Henry Brown Buick GMC responded

Thank you for your review! It was a pleasure working with you and hope to see you in the future. -Dwayne

February 09, 2018

Great experience in buying with Butch as our sales rep. I had been looking a long time for a truck and the experience with Butch made it easy to finally make a selection. I am very pleased with the GMC Can More

by ronjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Shearer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2018 -

Henry Brown Buick GMC responded

Thank you for your review! It was a pleasure working with you and am glad to hear that you are loving your Canyon. -Butch

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