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Henry Brown Buick GMC
Gilbert, AZ
1,483 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,483 reviews
March 13, 2025
Hands down Brown & Brown is the BEST dealership + has the BEST employees. Blake & Eric were amazing to work amazing to work with, plus Heidi in service is wonderful. BEST employees. Blake & Eric were amazing to work amazing to work with, plus Heidi in service is wonderful. More
by JAIME.SARFATE
Verified CustomerEmployees Worked With
Other Employees :
Eric Angulo, Jason (Delivered the car)
March 11, 2025
We have received excellent service from Spencer and Zack in the sales department. Through their diligent work, we were able to find our dream truck! The two worked together as a team. This ensured no mat in the sales department. Through their diligent work, we were able to find our dream truck! The two worked together as a team. This ensured no matter which day or time we contacted them, in person or by phone, we always had access! We also had a very good experience with the finance department. From the time we walked through the doors, every employee we met was friendly and helpful. Highly recommend the Henry Brown Dealership. More
by sealmanswife
March 06, 2025
Absolutely great dealership. I dealt with Rigo. He was upfront to the point and did whatever he could to make a deal happen. One of my best experiences purchasing a vehicle. I dealt with Rigo. He was upfront to the point and did whatever he could to make a deal happen. One of my best experiences purchasing a vehicle. More
by gregmiller2
Employees Worked With
March 06, 2025
Great dealer, made the process very easy and smooth . . Thanks for the great deal .love the new truck . Thanks for the great deal .love the new truck More
by JOEDRWAL
March 05, 2025
Doesn’t keep the customer involved enough in the purchasing arrangements. Doesn’t provide purchase details before beginning to request signatures. purchasing arrangements. Doesn’t provide purchase details before beginning to request signatures. More
by DLS
February 27, 2025
Great experience! From sales to financing this dealership and their sales and financing associates went above and beyond! From sales to financing this dealership and their sales and financing associates went above and beyond! More
by EVONNE.CORONA
February 25, 2025
Communication was a 10 followed up and through with all of our questions service was incredible of our questions service was incredible More
by DANIEL@VCONCRETE.COM
February 22, 2025
The moment that we showed up here, it was an extremely welcoming experience. They immediately greeted us and got to work. The entire time, there was zero pressure. They were very communicative and kept welcoming experience. They immediately greeted us and got to work. The entire time, there was zero pressure. They were very communicative and kept us up to speed with what's going on in the process. From start to finish, the whole process took around 1 1/2 hours and that includes us test driving the vehicle that we purchased. I felt very safe purchasing from them. The staff exhibited a level of pride in their work and the Henry Brown name that was noticeable by both my wife and I. Mr. Brown's son is the one who wrote up the deal and he was an amazingly generous and kind guy. As a bonus, we were able to get an great deal because I'm a first responder. I have zero doubt that my next vehicle purchase will be through them. I look forward to seeing them again. More
by dave.piccoli
February 19, 2025
Salesman Rigo was great to work with. Seamless process to buy a Yukon. Highly recommend. Seamless process to buy a Yukon. Highly recommend. More
by Henry
Employees Worked With
