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Henry Brown Buick GMC
Gilbert, AZ
1,469 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,469 reviews
February 14, 2025
I ordered my car online and had it shipped across states. Rigo was great with answering my specific questions, promptly responded, and set up shipping. I'd buy from this dealership again. Rigo was great with answering my specific questions, promptly responded, and set up shipping. I'd buy from this dealership again. More
by cmriha
Employees Worked With
February 13, 2025
We just paid cash for 2 new vehicles at Henry Brown. Zach Baca was our salesman and he was great to work with. I will definitely recommend him to any of my friends and family. Zach Baca was our salesman and he was great to work with. I will definitely recommend him to any of my friends and family. More
by cooperw002
Employees Worked With
Zach Baca
February 12, 2025
Zach was so helpful at showing us the vehicle we were looking for. After we found one Bryan help was also great and we gave some and they gave some. They went over everything on the 2024 HD2500 and repla looking for. After we found one Bryan help was also great and we gave some and they gave some. They went over everything on the 2024 HD2500 and replaced the windshield because of chips and both Zach and Bryan went out of their way. More
by Pegsray
February 12, 2025
Blake and Henry Brown GMC always exceed every single one of my expectations. I will never purchase a vehicle from any one else or another dealer. of my expectations. I will never purchase a vehicle from any one else or another dealer. More
by sundevilff
Verified CustomerEmployees Worked With
February 12, 2025
Great Professional Timely Knowledgeable Prompt Satisfaction Technical Trained Deserved Recognition Comparable Expertise Experienced Rated Qualified Well Known Ted Respect Satisfaction Technical Trained Deserved Recognition Comparable Expertise Experienced Rated Qualified Well Known Ted Respect Attractive Fair Punctual Guaranteed More
by SPARKLE2
February 09, 2025
Very accommodating and easy to work with. I have a couple of vehicles from Henry Brown GMC and I will continue to buy from them as they are honest and very comfortable to wo I have a couple of vehicles from Henry Brown GMC and I will continue to buy from them as they are honest and very comfortable to wo More
by CASAFLICK2
Employees Worked With
Other Employees :
We only worked with Blake Brown since we bought a car this time around
February 07, 2025
Pleasure Accommodating Professional Special Teamwork Upscale Knowledgeable Great customer service Top notch Understanding Excellent Experience Fantastic Teamwork Upscale Knowledgeable Great customer service Top notch Understanding Excellent Experience Fantastic More
by SPARKLE2
February 05, 2025
I had a great experience with y’all. Best dealership I’ve ever dealt with. I appreciate everything you’ve done. Best dealership I’ve ever dealt with. I appreciate everything you’ve done. More
by HMARTINEZJR87
February 04, 2025
Quick and easy . I Had an issue with the truck after i left the dealer ship and they didn't hesitate to fix it. Thank you I Had an issue with the truck after i left the dealer ship and they didn't hesitate to fix it. Thank you More
by SHAWZ907
February 04, 2025
Sales person Jordan answer all my question in detail and return my calls back that same day. Couldn’t ask for a better sales person to answer all my questions. return my calls back that same day. Couldn’t ask for a better sales person to answer all my questions. More
by teammarquez1
Employees Worked With
