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Henry Brown Buick GMC
Gilbert, AZ
1,543 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,543 reviews
June 14, 2025
I had some delivery problems but not due to the dealership. Still waiting for an owners manual however. dealership. Still waiting for an owners manual however. More
by JANDSSWEENEY
Verified CustomerEmployees Worked With
June 11, 2025
With out a doubt the purchase of our new 2025 Buick Enclave was a happy and rewarding experience and would not have been so without the professional and honest approach by Joey Muna and his team. We ar Enclave was a happy and rewarding experience and would not have been so without the professional and honest approach by Joey Muna and his team. We are third time buyers of the Buick Enclave and can attest to service and commitment to excellence of Henry Brown Buick.GMC. More
by BNJBELL59
Employees Worked With
June 08, 2025
Always exceptional service and will always return to purchase future vehicles. Tom is an exceptional, professional and pleasant person to work with. purchase future vehicles. Tom is an exceptional, professional and pleasant person to work with. More
by RRMORRIS2
June 08, 2025
I had an awesome experience purchasing my new car. Everyone was extremely helpful. Thank you. Everyone was extremely helpful. Thank you. More
by TLFOS
June 07, 2025
Everyone was so nice and helpful. Good team of people from Tyler to the title staff. Would buy again from Tyler. Good team of people from Tyler to the title staff. Would buy again from Tyler. More
by MBROCK14
June 07, 2025
It has been a while since I have bought a vehicle from HB. Ben Brown and his team went over the top. The sales process was very easy, accessories did what they said. I give them 5 Gold Stars. HB. Ben Brown and his team went over the top. The sales process was very easy, accessories did what they said. I give them 5 Gold Stars. More
by toddgrone
June 07, 2025
Second time working with Rickie. He was busy and Ryan was glad to help out. The team was super friendly and always making sure we were taken care of. My parents always bought from He was busy and Ryan was glad to help out. The team was super friendly and always making sure we were taken care of. My parents always bought from Henry Brown since the 1970'sand they will be my go-to for vehicles also. More
by SteveB
June 06, 2025
The best dealership to work with! Ben is always great. Have been purchasing vehicles thru him for almost 20 years. Ben is always great. Have been purchasing vehicles thru him for almost 20 years. More
by CORY.GARCIA
Employees Worked With
June 05, 2025
Been Brown and Todd and Nelson were great to work with both very professional, my trade-in I thought they were more than fair. It’s great and the new truck they had exactly what I wanted. both very professional, my trade-in I thought they were more than fair. It’s great and the new truck they had exactly what I wanted. More
by REELOBRERO
June 03, 2025
We had a great experience at Henry Brown Buick GMC. Jose and Nick were both great! Our car wasn’t ready when we first saw it on the lot and Jose got it done quick for us! Jose and Nick were both great! Our car wasn’t ready when we first saw it on the lot and Jose got it done quick for us! More
by EMILYBRINTON1
