Hennessy Porsche North Atlanta - Service Center
Roswell, GA
45 Reviews of Hennessy Porsche North Atlanta - Service Center
Matt assisted me with the my vehicle service. I had noticed a buzzing sound emanating from around the ignition/key area. His team was able to replicate and resolve the issue. Matt called several time noticed a buzzing sound emanating from around the ignition/key area. His team was able to replicate and resolve the issue. Matt called several times to keep me abreast of the status of my vehicle. I appreciate the level of service and attention to detail provided by Matt and the team at Hennessy Porsche. More
after approval of insurance, repair work never got done, they never even started on the car, we were told it would be three weeks for repair,, at about 4 weeks we tried contacting them as it took a week or they never even started on the car, we were told it would be three weeks for repair,, at about 4 weeks we tried contacting them as it took a week or so to get the ins approved. Matt deals with email more than you can get him on the phone, and he would not return them, did not return calls, finally my wife drove over there to find they never started on the car, he had some excuse about the insurrance comany was supposed to call us, He had told us it would take about 3 weeks to do the car, we were under the assumption they were repairing the car, you would think after all that time someone would have called us, but not so at that dealership. So we had Jim Ellis Porsche pick up car to get repaired. The car sat long enough untouched at Hennessy to ruin the battery in it, so I had a tow bill and new battery that was not needed. no apology no nothing from the service department, they just do not seem to care about the customer in the service department, I was really shocked at this as the sales department was very much different.... More
Got my Cayenne a little over 2 months ago. Everything is great except a few minor questions on operation and performance.Went to the dealer the day before yesterday to get some answers. Did not expect that great except a few minor questions on operation and performance.Went to the dealer the day before yesterday to get some answers. Did not expect that their Service Advisor Matt Bailey would offer to drive the car with me sitting next to him to check things out. Matt was very knowledgeable and very profesional. I was very satisfied with the answers I got and they even washed the car for me afterwards. I have other cars and when I visited those other dealers, the Service Advisors their don't really know their cars and don't really treat you as friendly as Hennessy Porsche did. I am very happy that I got my car from this dealer. More
I've purchased two perfect cars in 5 years from Hennessey and will purchase my next there as well. Great people, great service, phenomenal cars. There is no substitute! and will purchase my next there as well. Great people, great service, phenomenal cars. There is no substitute! More
I live out of town and Richard did a great job of informing me of available inventory, options, and pricing. He was very professional and provided me with the info I needed to make an informed decisi informing me of available inventory, options, and pricing. He was very professional and provided me with the info I needed to make an informed decision. I heavily relied on his expertise and experience in choosing to purchase a new Cayenne. More