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Hennessy Porsche North Atlanta

Roswell, GA

4.9
2,174 Reviews
In Atlanta, the Hennessy name has become synonymous with the highest ethical business practices resulting in unparalleled levels of customer satisfaction. Hennessy has been the trusted name for luxury vehicles in metro Atlanta for over 40 years. Here at Hennessy Porsche it is our business to seek the best ways, through a Porsche dedicated staff and a state of the art facility, to continuingly exceed our client's expectations. It is this commitment to excellence that makes customer service not only our promise to you…it is our mission. We pride ourselves on providing a totally enjoyable research, purchase and ownership process that is every bit as satisfying as the Porsche driving experience itself. We recognize that Porsche owners are some of the greatest automotive enthusiasts and experts in the world who demand the very best…this is what ignites our “Passion to Perform” for you! Thank you for considering Hennessy Porsche for your automotive needs! Our team invites you to explore further and experience the Hennessy difference!
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990 Mansell Rd

Roswell, GA

30076

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Showing 2,174 reviews

November 10, 2021

I can always count on Greg Jordan for top notch service and a high degree of professionalism. There is a reason why I've now bought four cars from Greg. He's an expert in the business and a consummate prof More

by david.afshar@aveanna.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Jordan, Chris Velez
Nov 12, 2021 -

Hennessy Porsche North Atlanta responded

David, thank you for taking the time to write a positive review! We are glad to hear John, Greg, and Chris went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We truly appreciate your positive feedback, and we are looking forward to working with you again at Hennessy Porsche North Atlanta.

November 08, 2021

I met Steve through a shared love of a different brand of cars. When it came time to buy my first Porsche he was coincidentally located in the same town as the car. (I live all the way across the country). I More

by David Flinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Hennessy Porsche North Atlanta responded

David- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Steve, and with your repairs. Please do not hesitate to reach out to us when we can work with you down the road at Hennessy Porsche North Atlanta.

November 07, 2021

The new service manager Steve Richardson is terrible. I brought my 2012 Porsche Cayenne in for service because of a check engine light and told them that another shop checked it and said it’s due to my cat More

by severinglu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Venti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Hennessy Porsche North Atlanta responded

Hi, We hope you are having a successful day!! We thank you for taking the time to share your perspective on a public forum. We regret not having been able to fully assist you, with your service concerns. Our goal is to make every customer happy but understand the impossibility of this goal. Porsche is a remarkable brand, but items wear down as time progresses, and our brand is certainly not immune to wear and tear induced by time. Diagnosing one problem, will often times result in the discovery of other components that succumb to the aging process of every vehicle on the road. Our service department has some of the top technicians in the automotive industry worldwide, and we proudly stand behind their work. We regret that other components in your vehicle may have started to malfunction, a strong possibility due to the age of the vehicle. It is our goal to keep every Porsche we service on the road and to extend the vehicle's performance expectancy for many generations to enjoy. We understand how a diagnosis may be difficult news for every customer, but if we are given the opportunity our goal is to find resolutions to keep our remarkable brand performing to its optimal capacity. Once again, we thank you for taking the time to share your perspective, and we will always remain at your service. Best, Customer Care Team

Nov 09, 2021 -

severinglu responded

You guys don’t stand behind your mistakes and have disappointed me as a brand for a very long time!!!

November 06, 2021

Awesome team and professional customer service! Scott Awesome team and professional customer service! Scott was attentive to my requests and also ensured to streamline the process so that everything w More

by Elise S.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Velez
Nov 07, 2021 -

Hennessy Porsche North Atlanta responded

Elise, thanks for the positive review! We can't tell you how nice it feels to hear that Scott and Chris went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 01, 2021

Just purchased my 3rd car from Abraham Carache at Hennessey Porsche. Im a car guy, and through the years I've certainly had my share of bad experiences with sales agents and the dealerships they rep More

by mikestakely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Caracheo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Velez
Nov 02, 2021 -

Hennessy Porsche North Atlanta responded

Thank you for shopping with us here at Hennessy Porsche North Atlanta. Please let us know if we can help again. Congratulations on your vehicle!

October 31, 2021

Steve is always on top of my cars’ service and makes sure everything is done perfect. He’s a very nice guy who’s courteous, responsive, and easy to deal with. He’ll always be the guy I ask for and a big re More

by Rayan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Hennessy Porsche North Atlanta responded

Rayan, thank you for taking the time to write a positive review! We're glad to hear you're satisfied with the high level of customer service you received with Steve and with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Hennessy Porsche North Atlanta.

October 28, 2021

My wife and I recently purchased a new Porsche from Hennessy and had the opportunity to work with both Grant Van Brewer (Sales) and Chris Velez (Business Office). Our experience with our purchase was e More

by GrantChrisRev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant van brewer
Oct 29, 2021 -

Hennessy Porsche North Atlanta responded

Thank you for taking the time to write about your experience at our dealership. We're glad to hear you left our dealership pleased with the high level of customer service and attentiveness you received with Grant and Chris. We hope you and your wife continue to love your new Porsche, and we look forward to working with you both in the future.

October 28, 2021

We had the great fortune to work with Hennessey's We had the great fortune to work with Hennessey's Internet Sales Manager Heather Erickson. We are now the proud owners of a 2021 Porsche Macan S More

by Hicklinhh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamey Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Exceptional car buying experience with Greg Jordan. Communication was also exceptional. Great experience all around More

by GREG Norris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jordan
Oct 28, 2021 -

Hennessy Porsche North Atlanta responded

Greg, thank you for taking the time to share your exceptional experience with Greg! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Hennessy Porsche North Atlanta.

October 25, 2021

Excellent service, very nice agents, Garland Helton was a pleasure to work with as well as the finance manager John Sargent. More

by gerischitea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Helton, John Sargent
Oct 25, 2021 -

Hennessy Porsche North Atlanta responded

Thank you for taking the time to mention Garland and John! We truly appreciate your positive feedback and we look forward to your next visit.

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