
Hennessy Porsche North Atlanta
Roswell, GA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I can always count on Greg Jordan for top notch service and a high degree of professionalism. There is a reason why I've now bought four cars from Greg. He's an expert in the business and a consummate prof and a high degree of professionalism. There is a reason why I've now bought four cars from Greg. He's an expert in the business and a consummate professional. Chris Velez also did a great job of explaining various aftermarket options, and even went as far as pulling his car around and showing me how various options worked that he had on his car. The guys at Hennessy go out of their way to deliver the best service out there. More
I met Steve through a shared love of a different brand of cars. When it came time to buy my first Porsche he was coincidentally located in the same town as the car. (I live all the way across the country). I cars. When it came time to buy my first Porsche he was coincidentally located in the same town as the car. (I live all the way across the country). I explained I was purchasing a car out his way and that it was due for an oil change. Hennessy Porsche was scheduled out quite a while at the time but understanding my situation he told me to let him know when I was going to purchase the car and he would take care of me before the journey home. I ended up flying into town purchasing the car and after hours upon hours of delays I let Steve know I had the car and was on the way. It was nearing the end of the day and he still managed to squeeze me in. I arrived at the dealership and he had someone ready to take the car in for an immediate oil change so I could be on my way. While waiting for that work to be done he walked me through service intervals, answered any questions I had, and ended up walking me through all of the different aspects and features of my car as if I had purchased it new from the dealership. It was such a wonderful experience I wish I could have purchased the car from him directly. During the oil change the tech pointed out a small issue that was missed from an inspection that was performed elsewhere. As my very first experience with the Porsche brand Steve and Hennessy Porsche blew my expectations out of the water. Unfortunately for me the dealerships out my way are not nearly as impressive as Steve and Hennessy were. I only wish that I lived closer. More
The new service manager Steve Richardson is terrible. I brought my 2012 Porsche Cayenne in for service because of a check engine light and told them that another shop checked it and said it’s due to my cat brought my 2012 Porsche Cayenne in for service because of a check engine light and told them that another shop checked it and said it’s due to my catalyst converters. After service technician from Porsche did he’s evaluation Steve called me back and assured me it was not the catalyst converters and that it was something else which will cost around $3000 to repair. I asked Steve if he is absolutely sure it’s not due to the catalyst and he confirmed it was not. Them being a Porsche dealer I took he’s word for it and agreed to the repairs he recommended thinking they should have better technicians and testing equipment then the previous shop(I was very wrong). About 3 days after picking up my car from Porsche the check engine light was back and on top of that this time I started smelling a bad burning oil oder in the car too. Tried calling Steve right away but could never catch him(they would always have an excuse and transfer me to he’s voicemail which he never returned). Finally I called and asked for another service adviser (Charlie) who answered right away and tried to help. My wife dropped of the car for them to inspect it again and guess what they found the reason for the check engine light: “the catalyst converters” which I told them from the beginning caused the light..... By the way Charlie didn’t realize that the vehicle was worked on by them a few weeks earlier...and as soon as Steve found out that my car is back at the dealer and the diagnostic this time was what caused the problem in the first place, he immediately took over again (which I thought was very strange and suspicious). When I asked Steve what Porsche is going to do about miss diagnosing the problem the first time and charging me $3000 for something that did not fix the problem he said it’s a different problem and to fix it would cost me another $7700 🤯 and $1500 for the valve gasket to repair the oil smell that they caused. Long story short Steve Richardson along with Mark Ventei(general manager) did not even try to correct their mistake and left me with a broken car, check engine light, oil smell that I didn’t have before and a $3000 bill that was not necessary in the first place. The service department is awful and their technicians don’t know what they are doing if they couldn’t discover the correct problem the first time even after I told them the problem. After this incident I don’t think I would consider buying another Porsche for a long time and definitely not from this place because their service department is terrible!!! If you want peace of mind and a smooth service experience I would take my Porsche to a different dealer then Hennessy Porsche of North Atlanta👎🏼 More
Awesome team and professional customer service! Scott Awesome team and professional customer service! Scott was attentive to my requests and also ensured to streamline the process so that everything w Awesome team and professional customer service! Scott was attentive to my requests and also ensured to streamline the process so that everything was ready before my arrival. All I had to do was come in, seal the deal and take delivery of my new vehicle. I’ll definitely be recommending Hennesey Porsche North Atlanta to family and friends. More
Just purchased my 3rd car from Abraham Carache at Hennessey Porsche. Im a car guy, and through the years I've certainly had my share of bad experiences with sales agents and the dealerships they rep Hennessey Porsche. Im a car guy, and through the years I've certainly had my share of bad experiences with sales agents and the dealerships they represent. From day one Abraham and all the staff at Hennessey treated me respectful and professional like I was now part of their family. I never once felt I was being misguided or taken advantage of in a predatory way that you sometimes you get with auto sales and their sales techniques. Truly the best purchase experience at Hennessey , thats why I'm now on car #3 ,one of which wasn't even a Porsche which further validates my total trust in Abraham Carache , and the rest of the staff at Hennessey. If your in the market for a Porsche , or another quality preowned brand I highly recommend contacting them and visit their website More
Steve is always on top of my cars’ service and makes sure everything is done perfect. He’s a very nice guy who’s courteous, responsive, and easy to deal with. He’ll always be the guy I ask for and a big re everything is done perfect. He’s a very nice guy who’s courteous, responsive, and easy to deal with. He’ll always be the guy I ask for and a big reason I keep going to Hennessy for service. More
My wife and I recently purchased a new Porsche from Hennessy and had the opportunity to work with both Grant Van Brewer (Sales) and Chris Velez (Business Office). Our experience with our purchase was e Hennessy and had the opportunity to work with both Grant Van Brewer (Sales) and Chris Velez (Business Office). Our experience with our purchase was exceptional. Grant did an excellent job educating my wife and I on the cars features, but also provided us ongoing updates on the status of our cars delivery, which was important, knowing the nation was experiencing major delays in shipping. Happy to report, our car was delivered ahead of schedule!! Chris Velez from the Business Office provided us an excellent overview of the various options available to us and able to get us though our documentation in a timely manner. Both Grant and Chris were extremely professional to work with and made for a very pleasurable purchasing experience. I will definitely be recommending Hennessy, Grant and Chris to our friends and colleagues. Thank you both for all your efforts. I More
We had the great fortune to work with Hennessey's We had the great fortune to work with Hennessey's Internet Sales Manager Heather Erickson. We are now the proud owners of a 2021 Porsche Macan S We had the great fortune to work with Hennessey's Internet Sales Manager Heather Erickson. We are now the proud owners of a 2021 Porsche Macan S, thanks to her! I really don't see how the service she afforded us could have been any better, from any dealership (and we have dealt with many). Her patience was second to none, and her expertise and user-friendly manner were exceptional. We can't say enough good things about Heather and Porsche both. Kudos also to Jamey, her finance manager, for carefully explaining finance details and answering our questions. A 100%, A+ experience all around!! More