Hennessy Lexus of Gwinnett
Duluth, GA
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I have been using Lexus since my 2017 and every service is an extreme pleasure . My car has rarely required anything major and whenever it’s required that I have any services done I trust the knowledge of is an extreme pleasure . My car has rarely required anything major and whenever it’s required that I have any services done I trust the knowledge of my wonderful services advisor Max Kim. He is hones and accommodating and always gives me a thorough explanation of what is required & preventative. I have made the error twice of using two other dealerships for an oil change in a pinch but quickly learned that the service a Hennessy Lexus of Gwinnett is unmatched an incomparable. I would love to have a new car but they keep mine in such excellent shape. Whenever I do decide to purchase again it will be from here, a dealer that stands behind their work, the staff and is always loyal to loyal customers!!! More
Hennessy Lexus provides excellent new car salesmanship, and their mechanical service department is very professional. I have been going there for 10yrs, and have gotten 4 new cars. and their mechanical service department is very professional. I have been going there for 10yrs, and have gotten 4 new cars. More
Daniel Lee is the best car salesman ever! This was my first dealer car purchase and I have to say that it was the smoothest transaction I’ve ever made. Daniel was very kind and considerate when helping m first dealer car purchase and I have to say that it was the smoothest transaction I’ve ever made. Daniel was very kind and considerate when helping me find a car that fits me. He was also very fast and efficient with responses. If you need help finding the perfect car for the best price please contact Daniel, you won’t regret it!!!! More
I do not recommend doing business with Hennessy Lexus. We leased our RX-350 from them. Decided to sell the vehicle back. They were impossible to get in touch with. Nobody returned my wife’s calls until today leased our RX-350 from them. Decided to sell the vehicle back. They were impossible to get in touch with. Nobody returned my wife’s calls until today. She drove from Canton to Duluth to sell the vehicle, they did not have the check ready. They were not prepared to do business. I drove from work in the traffic and the rain, just simply looking for an explanation as to why they weren’t prepared, and I also wanted to review the paperwork. If everything looked good we were gonna sell it to them, only for Vince to say he doesn’t want to purchase the vehicle because he doesn’t want an unhappy customer. Well they got one. We will never do business with Hennessy again and I will be sure to let Lexus corporate know about this unprofessional and terrible experience. This company is a complete joke and wasted hours of our time. We are a Lexus family too. Really a shame. More
My rear floor mats for my LS460 were stolen, I reported it to the dealership several times and to the customer service rep who calls to find out how your experience was and nothing was done about it and no it to the dealership several times and to the customer service rep who calls to find out how your experience was and nothing was done about it and no one returned my calls. My advice to other customers, always check your vehicle before leaving the dearlship. More
Daniel followed up on each inquiry I made concerning several cars. He had a great knowledge of inventory, car models and their distinct differences, and very specific details of each car I was intereste several cars. He had a great knowledge of inventory, car models and their distinct differences, and very specific details of each car I was interested in. When I came to select the car, his helpfulness was instrumental in my selection of the best car for me. He was very professional and forthright with no pushy or aggressive sales methods. He did such an impressive presentation and his salesmanship is top rate. He is probably the best sales person of any product or service I have experienced. What a phenomenal overall experience. More