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Hennessy Lexus of Gwinnett

Duluth, GA

4.3
910 Reviews

3383 Satellite Boulevard

Duluth, GA

30096

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Showing 910 reviews

April 26, 2022

Thanks Max for the many years you served as my Service Specialist. Each visit was pleasant, thorough and professional. Though sad to learn of your new position, I am happy for you as you will be an outsta More

by ccharlto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Kim
Apr 27, 2022 -

Hennessy Lexus of Gwinnett responded

Thank you so much for leaving us this review. We're beyond pleased to hear you've received professional, pleasant, and thorough service from us throughout the years thanks to Max's dedicated assistance. Your kind words about his move to sales means a great deal to us and will be passed along. We -- Max, in particular -- look forward to serving you again down the road! Sincerely, The Hennessy Lexus of Gwinnett Service Team

April 22, 2022

The assigned maintenance manager was knowledgeable, courteous and fully understood my needs. I will return More

by cumming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female. Sorry forgot her name
Apr 26, 2022 -

Hennessy Lexus of Gwinnett responded

We're happy to hear that you had a 5-star service visit with us recently thanks to the courteous, knowledgeable, careful assistance of your assigned manager. We look forward to serving you again down the road! Sincerely, The Hennessy Lexus of Gwinnett Service Team

April 01, 2022

Awesome sales person. He listens attentively to your needs and wants and he does his best in honoring your request. Nice personality with great customer service. His custo More

by Reneeyokum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hua, Daniel Lee, Tan Nguyen
Apr 01, 2022 -

Hennessy Lexus of Gwinnett responded

We're ecstatic to see your review, Renee! It's great to hear that you had such a positive buying experience with us recently thanks to Daniel's expert assistance. We - Daniel, in particular - look forward to serving you again in the future! Sincerely, The Hennessy Lexus of Gwinnett Team

Apr 01, 2022 -

Reneeyokum responded

Awesome!!!

March 31, 2022

It was my first time buying a car by myself so i didn’t know what to expect .The staff is highly professional and welcoming. it was a smooth transaction and i am very happy with my purchase. More

by segiekonjo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Barker, Rich Mahoney, Daniel Lee
Apr 01, 2022 -

Hennessy Lexus of Gwinnett responded

We're so happy to hear that you had a smooth, 5-star first experience with us due to the professionalism and warmth of our staff. Congratulations on your new car, and welcome to the Hennessy Family! Sincerely, The Hennessy Lexus of Gwinnett Team

February 25, 2022

Brian “Bad Service” Kim would not open door for my wife on a cold day for the test drive, he was in the vehicle first. Bad customer service. He was on his phone during the test drive, then he actually too More

by Drek Burton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Mar 07, 2022 -

Hennessy Lexus of Gwinnett responded

Drek, this review is very disheartening to read. We hate to hear that you feel as though you received bad customer service from us, and we hope to earn the opportunity to provide you with a better experience in the future. Sincerely, The Hennessy Lexus of Gwinnett Team

February 24, 2022

Awesome experience in purchasing my 2021 Lexus RX350 vehicle. The salesmen and finance area were so helpful. Great time to buy a Lexus More

by tarsha.bowie313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hua, Colin Barker, Daniel Lee
Feb 25, 2022 -

Hennessy Lexus of Gwinnett responded

Tarsha, congratulations on your 2021 RX350 - we're delighted to hear that the buying experience you had with us was an awesome one and that our entire team was so helpful! Thank you for choosing us. Sincerely, The Hennessy Lexus of Gwinnett Team

February 24, 2022

Fantastic Dealership. Great Employees and staff I like them they make it fun to buy a new car More

by Bunnyroger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ross, Sophia Miletello, Tommy Jernigan
Feb 24, 2022 -

Hennessy Lexus of Gwinnett responded

Thank you so much for the glowing review - making the buying experience fun and stress-free for the customer is a top priority of ours! We're happy to hear that this was your experience, and we look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Gwinnett Team

February 23, 2022

Hennessy Lexus provides excellent new car salesmanship, and their mechanical service department is very professional. I have been going there for 10yrs, and have gotten 4 new cars. More

by dougw767-400
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager Hugh, Michael Tran, Colin Barker
Feb 23, 2022 -

dougw767-400 responded

Thanks

February 23, 2022

I have been using Lexus since my 2017 and every service is an extreme pleasure . My car has rarely required anything major and whenever it’s required that I have any services done I trust the knowledge of More

by Nichelle B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Miletello, Max Kim, Jeff Asberry
Feb 23, 2022 -

Hennessy Lexus of Gwinnett responded

We are thrilled to see your review, Nichelle, and to know that every service experience you’ve had with us over the past 5 years has been an extreme pleasure thanks to Max Kim (as well as the rest of our Service Department). Your kind remarks about his honesty and accomodations mean a great deal and will be passed along, as well as your comments about our dealership as a whole - integrity ad customer loyalty truly are top priorities for us. We’re grateful to have been of service to you for 5 years now, and be it service or sales, we look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Gwinnett Team

February 12, 2022

Daniel Lee is the best car salesman ever! This was my first dealer car purchase and I have to say that it was the smoothest transaction I’ve ever made. Daniel was very kind and considerate when helping m More

by kierstenjackson16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ross, Daniel Yim, Daniel Lee
Feb 14, 2022 -

Hennessy Lexus of Gwinnett responded

Hennessy Lexus of Gwinnett responded on 2/14/2022 5:49 PM We truly appreciate your kind remarks about and recommendation for Daniel, Kiersten! It is wonderful to know that we were able to provide you with such a smooth transaction for your first dealer purchase, and that Daniel's kindness and efficiency played such a crucial part in this. We look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Gwinnett Team

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