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Hennessy Lexus of Gwinnett

Duluth, GA

4.3
905 Reviews

3383 Satellite Boulevard

Duluth, GA

30096

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Showing 905 reviews

July 15, 2011

This dealership is deceptive! They use a bait and switch game to get you to their dealership and then you find out that the specific vehicle that you wanted - really isn't sitting on their lot. They were a More

by tcloud64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karla Jones, Hugh Robb
Jul 30, 2011 -

Hennessy Lexus of Gwinnett responded

First and foremost, please accept our apology. It is never our intention to inconvenience or mislead a customer. As we are human, it is unfortunate that we do make mistakes. I will work with my staff to ensure that we do everything we can to give the customer a great buying experience. Again, thanks for posting your review as it will help us become better at serving Lexus customers. If you would like to speak with me directly please email me your contact information to kcave@hennessylexus.com Sincerely Kerry Cave Digital Director of Hennessy Lexus of Gwinnett.

July 14, 2011

They made a very blessed event, a wonderful experience! They made a very blessed event, a wonderful experience! Very helpful, Brian Gust went over all the features of the car with me step by step, the More

by Doug & Joy Metzger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gust, in sales & Brian Westbrook (? finance), Brian Gust, Brian Gust
July 13, 2011

I had an excellent experience at Lexus working with Tim Cox and Frank Mullin. I was turning in my leased vehicle and purchasing another Lexus. Tim and Frank had several vehicles ready for me to drive based More

by suzibritton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cox and Frank Mullin, Frank Mullin
July 12, 2011

SERVICE DEPT- Exceptional professionals who exude the kind of service that is greatly appreciated. Always pleasant and do a fantastic job on our cars. Work is always done correctly and in a timely fashio More

by shay2691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Gaunt, Numm, Frank Mullins, Brian Westbrook
July 06, 2011

Hello, There might not be enough space for me to write Hello, There might not be enough space for me to write all the positive comments about the staff at Hennessy Lexus of Gwinnett. Frank Mullin is my More

by SELOC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mullin, Brian Westbrook
July 05, 2011

Frank was very helpful and knowledgable. He even drove my old car from Chattanooga to Atlanta for me to my parent's house. I would certainly refer friends and families back. More

by philipttpp5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mullins
June 27, 2011

This is my third Lexus in 4 years I've bought from this dealer, specifically Frank Mullin. Frank is the reason I keep coming back to this dealer and wouldn't think of going anywhere. He always goes above More

by cbalash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mullin
June 26, 2011

I originally started this process with a service call and decided to inquire about trading my car. I dealt with Frank Mullins after requesting some information online. He responded very quickly and took all More

by robinbarker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
two, Frank Mullin
June 26, 2011

First of all, I want to say thank you to Seon Kim who worked for me. He tried to solve and answer every my question. This dealership was nice building and had nice stuff. While the work, I enjoyed this n More

by jdstar00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seon Kim, Sean Kim
June 23, 2011

Great Price. Great customer service. An overall outstanding experience. Frank did a great job. He did not waste my time and provided with the best deal out of all the dealerships that I shopped More

by patel93958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mullin, Jeff Smedley, Brian Westbrook, Hugh ?, Frank Mullin
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