
Hennessy Lexus of Gwinnett
Duluth, GA
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I had an enjoyable experience from the time I walked through the door at Hennessy Lexus-Gwinnett. The purchase of my Lexus ES 350 was a smooth and easy process. The service was exemplary from my sales p through the door at Hennessy Lexus-Gwinnett. The purchase of my Lexus ES 350 was a smooth and easy process. The service was exemplary from my sales purchase with Frank to the finance manager. Although Frank was heading a big on-site event at Lexus that day, he still ensured I received the service I needed. Karla Jones took me on my test drive and Mike Harris also help with answering any questions I had as well. At no time did they make me feel like I was just 'Frank's' customer. I felt as though they appreciated my business and by the end of the process I felt like I was part of their 'Lexus' family. They make a great team at Hennessy Lexus-Gwinnett and for that reason I will be driving 40 minutes to Gwinnett to bring my Lexus to Hennessy Lexus-Gwinnett for service. More
We recently had a wonderful car buying experience at Hennessy Lexus of Gwinnett with Frank Mullin, the pre-owned Internet Sales Manager. It was a delight to have someone more interested in your needs r Hennessy Lexus of Gwinnett with Frank Mullin, the pre-owned Internet Sales Manager. It was a delight to have someone more interested in your needs rather than your wallet. He was very professional and low key which is highly unusual in the car sales market. He never made a promise he could not keep and always went out of his way to satisfy the customer, which rarely happens anymore. We are very pleased with our car and it was a pleasure to deal with Frank Mullin! We will certainly return to Hennessy Lexus of Gwinnett and Frank Mullin for any cars that we might need in the future. Frank, thanks again for making our car buying experience awesome! More
It has been a real pleasure to deal with Frank on the purchase of our “new-to-us” certified pre-owned Lexus LS460. Frank was extremely polite and very respectful of our time and needs during the process purchase of our “new-to-us” certified pre-owned Lexus LS460. Frank was extremely polite and very respectful of our time and needs during the process. He listened to what we wanted and consulted with us about our options. He was very patient. He never tried to pressure us into making a decision, and he always made himself available to quickly respond to any questions that came up (and we had a lot of questions). This was our second time working with Frank. The first time, he found the perfect ES300 for us, although we decided not to buy because we were having a new baby. When we got ready to purchase again, we were pleased to find that Frank was still available to assist us. This time, Frank helped us choose the right LS460 for our family. He made the process quite enjoyable and we are very excited about our purchase. Thanks for everything, Frank! More
Frank was by far the most kind and helpful auto salesperson that I have ever met. He was very honest and understood exactly what we were looking for. He worked with us to get the car that we wanted salesperson that I have ever met. He was very honest and understood exactly what we were looking for. He worked with us to get the car that we wanted, how we wanted it. He was most gracious to us, and I would HIGHLY recommend this dealership, and particularly Frank, to all of my friends and colleagues. We felt like we were working with a friend, not salesperson. Thank you Frank and Hennesy Lexus! I am really enjoying my (new)2007 LS460L Lexus. Dr. Felicia Rhone More
The purchase experience was great. Frank Mullin was my sales rep, he was very knowledgable as well as flexible in meeting my schedule. I think the price was fair and market and the added service Hennesse sales rep, he was very knowledgable as well as flexible in meeting my schedule. I think the price was fair and market and the added service Hennessey and Frank added is why I chose this dealership. The Hennessey reputation for honesty and integrity is why I chose to do business here. I continue to recommend both the dealership and specifically Frank Mullin as folks you want to do business with. My next car will definitely come through them. More
I have worked with Ed since I have bought my Lexus(2008), and he is the best service adviser I have ever dealt with. I feel confident in bringing in the car and asking his advise and he lets me know what the and he is the best service adviser I have ever dealt with. I feel confident in bringing in the car and asking his advise and he lets me know what the best solution is., because of the service, my next car will also be Lexus. More
Michael Harris did an excellent job in helping to meet my request on purchasing a 2008 GS 470 Lexus SUV. What impressed me most was how hard he worked to make sure I got exactly what I was looking for while request on purchasing a 2008 GS 470 Lexus SUV. What impressed me most was how hard he worked to make sure I got exactly what I was looking for while not subjecting me to high pressure tactics. I recommend him without reservation to anyone looking to buy a new or used Lexus. More
Frank was very helpful, and did a great job getting me set up in my vehicle despite the fact that it was not a Lexus model. I would most definitely work with him in the future! set up in my vehicle despite the fact that it was not a Lexus model. I would most definitely work with him in the future! More
I truly enjoyed working with Mr. Mike Harris. He was I truly enjoyed working with Mr. Mike Harris. He was very helpful, pleasant and knowledgeable. He wasnt pushy like some salesman can be, so I didnt I truly enjoyed working with Mr. Mike Harris. He was very helpful, pleasant and knowledgeable. He wasnt pushy like some salesman can be, so I didnt feel pressured. I bought my car from him and went back to up grade for something with more features. Any questions I had about the product he had an answer and if he didn't know the answer he found the answer. I like that! When I ran across this site I felt like I had to let someone know of the great experience we had with him. I sent a letter to the corperate office, but I dont know if it made it. I always have a great experience when I come to the Lexus dealership, but Mr. Mike Harris went above and beyond the call of duty. He made sure my husband and I knew exactly how to work everything in the car. He treated us like we were a part of the Lexus family. He always has a smile on his face and that makes us smile. Thanks a million Mike for your excellent customer service. We will be back to purchase another vehicle and we will also tell our friends about the excellent sales person (Mike Harris) at Hennessey Lexus dealership. Thanks again Mike!!!!!!!!!! Keep up the good work!!!!!!!!! More