Hennessy Lexus of Gwinnett

My wife recently graduated school and wanted to reward herself with a Car. We began searching the used vehicles locally in Alabama and found an IS-350 she liked at Tom Williams in Birmingham. We test drov herself with a Car. We began searching the used vehicles locally in Alabama and found an IS-350 she liked at Tom Williams in Birmingham. We test drove the car and tried to work with the high pressure salesman at the dealership but could not get him to understand my wife was not settling for something she did not like. We were not impressed with the customer service there. My wife then went on line and discovered another vehicle she liked at Hennessy of Gwinett. We phoned Karla Jones and spoke with her about the car. She went above and beyond to go out in the RAIN and look the car over and send pics to my cell and e mail. She also made several trips back to the car with questions my wife had about the physical features and conditions of the car. We have never purchased a vehicle via the internet and had no intentions of doing so in this case, however, Mrs. Jones made the process so easy and comfortable that we did almost everything via e mail and I went to the dealership without my wife and made the purchase. The process was flawless and customer service from EVERYONE at the dealership was amazing. They even called the next morning to ensure I made it home OK and to make sure we were happy with the purchase. This was an amazing dealership!!!! More

My experience with Hennessy Lexus was exceptional. I dealt with Karla Jones, whose attitude and professionalism made the process easy and pleasant, far exceeding my expectations. dealt with Karla Jones, whose attitude and professionalism made the process easy and pleasant, far exceeding my expectations. More

I was looking to purchase a new 2012 CT200h. I worked with three different dealerships during the process. One of them by visiting the dealership and working with a sales person. The other two started by with three different dealerships during the process. One of them by visiting the dealership and working with a sales person. The other two started by me using the internet and that's how I got in contact with Frank Mullins. I new what options I wanted on the car and all three dealerships did not have the car on their lot. All three gave me pricing without knowing the others price. One of the dealers I did the back and forth on price and was told that the price could not get any better. Frank was able to give me the best deal, find the exact car I wanted,quickest delivery, no back and forth hassles with price and options. It was a great experience and would highly recommend Frank Mullin and Hennessy Gwinnett to anyone looking for a Lexus. He also has a vast knowledge of the Lexus and has been able to answer any questions or get answers quickly on anything during and even after the sale. More

Frank Mullin treated my wife and me with the utmost respect and professionalism from the beginning to the end of the sales process. He is extremely good at his job, and he is a credit to the Hennessy o respect and professionalism from the beginning to the end of the sales process. He is extremely good at his job, and he is a credit to the Hennessy organization. While this is the first car we have purchased from Hennessy Lexus, I am sure it will not be the last. This is a VERY well run dealership. George F. Marts More

From the very beginning Frank was nothing less than amazing. He made me feel as if I was his top priority. I did not expect my car buying experience to be as pain free and stress free and it was with F amazing. He made me feel as if I was his top priority. I did not expect my car buying experience to be as pain free and stress free and it was with Frank Mullin and Brian Westbrook. At no point did I feel defensive or taken advantage of. In fact, the entire experience from my initial inquiry email to finalizing the paper work with Brian to driving off the lot far exceeded all of my previous car buying experiences. I felt as if I was purchasing a car from a friend. Professionalism, honesty and integrity goes a long way and Frank and Brian nailed it! I traveled 20 miles past a much closer Lexus dealership to Hennessy Lexus of Gwinnett. It was well worth the distance traveled. Frank and Brian made this a special experience to remember. Guys, thanks a thousand times! Regards, Soyica Lyles More

Bought a new IS 350 from this dealership. After having talked to several dealers, this organization was simply very straight to work with offering competitive pricing and no surprises. We did not have to talked to several dealers, this organization was simply very straight to work with offering competitive pricing and no surprises. We did not have to engage in endless negotiation, and the paperwork was prepared in advance and well organized. My wife and I had a very positive experience with both our sales representative and the finance manager. No one pressured us and all and all it was a very comfortable atmosphere which I would highly recommend. Lastly, I'm a difficult buyer and they left me feeling very satisfied with the process. Bob More

The customer service was excellent and a very friendly environment. Mrs. Karla Jones and Mr. Brian Westbrook were wonderful and helpful. Would recommend to family and friends without hesitation. environment. Mrs. Karla Jones and Mr. Brian Westbrook were wonderful and helpful. Would recommend to family and friends without hesitation. More

This is either my third or fourth car from Hennessy Lexus of Gwinneet. Joe Robb and his brother Hugh are excellent to deal with. They make the car buying experience straightforward and no nonsense. They va of Gwinneet. Joe Robb and his brother Hugh are excellent to deal with. They make the car buying experience straightforward and no nonsense. They value your business and work hard to get everything done your satisfaction. More

I couldn’t be happier with my buying experience at Hennessy Gwinnett. Michael Hibbert was by far one of the best sales guy I’ve ever worked with and he went out of his way to make sure I was happy wit Hennessy Gwinnett. Michael Hibbert was by far one of the best sales guy I’ve ever worked with and he went out of his way to make sure I was happy with the entire process from agreeing on a price to understanding how all the gadgets work on the RX350. The whole process was fast and pain-free. I will definitely go back to him for my next car purchase and recommend him to my friends. More

Frank Mullin did a very professional job throughout the purchase process. I will recommend him to my friends. Drew Wagner does a consistently excellent job and influenced our decision to buy another Le purchase process. I will recommend him to my friends. Drew Wagner does a consistently excellent job and influenced our decision to buy another Lexus (our fifth). More