
Hennessy Lexus of Gwinnett
Duluth, GA
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I searched online for an extended amount of time looking for the "right vehicle" at the "right price". The minute I walked into the dealership, I was greeted by Mike and his associates and we went directly for the "right vehicle" at the "right price". The minute I walked into the dealership, I was greeted by Mike and his associates and we went directly to the vehicle that I purchased. I called in 1 hour prior to my visit and I had a HUGE list of questions that were answered either on the telephone with Mike Harris or in person by Frank Mullin. Frank Mullin went above and beyond his area of responsibilty. We sat for 2 hours comparing vehicles in the same class as the Used 2012 GMC Terrain with UNDER 5,000 miles in PRISTINE condition.Frank was open and honest as we compared the vehicles and helped me to make an informed decision. After meeting with Frank and more research I realized I had the BEST DEAL out there for my parameters and 2 day later I had the keys in my hand. I have worked in the car/finance industry in the past, and I put Frank to work searching and shopping for the BEST possible interest rates appicable to me. Frank was helpful, friendly, knowledgeable and very efficient. Even days after the sale, he was extremely helpful in assisting me with some of the technical features that I had questions about. The level of customer service and competency exhibited by this dealership, specifically Frank Mullin is SUPERIOR. I WILL be purchasing my next vehicle from Hennessy Lexus of Gwinnett in a few years. More
I was interested in a 2013 Lexus RX 450h and I live in Northwest Florida. Since no dealership was very close, I wanted to look in the Atlanta area near family. Ever since the initial internet contact wi Northwest Florida. Since no dealership was very close, I wanted to look in the Atlanta area near family. Ever since the initial internet contact with Karla Jones, the entire experience was a pleasure and outstanding. She worked to get the deal we needed and located exactly the RX 450h exterior color, interior color, and upgrade packages we wanted even though that exact vehicle was designated for a different dealership. The experience could not have been better. I highly recommend Hennessy Lexus of Gwinnett and Karla Jones! More
This is my second car I bought from Hennessy Lexus of Gwinnett. It is a pleasure to work with Frank Mullin, Hugh Robb and all the others. I cannot say enough thank you for the great service I received Gwinnett. It is a pleasure to work with Frank Mullin, Hugh Robb and all the others. I cannot say enough thank you for the great service I received from Hennessy Lexus of Gwinnett. I will always recommend their business to anyone. Thank you!! Lidia Cangeopol More
Buying a new car is most often a stressful experience as we encountered from other luxury car dealers. When we entered the dealership and looked at the sticker price, we started to leave and Frank came up a we encountered from other luxury car dealers. When we entered the dealership and looked at the sticker price, we started to leave and Frank came up and introduced himself. He focused on our needs and budget as well as extensive knowledge of the Lexus line. We felt comfortable all the time and absolutely no pressure to buy. We left feeling good and we still feel as good today. Frank,in our opinion, represents what makes this Dealership a pleasure to deal with. I would recomend Hennessy and Frank Mullin to anyone. More
Karla Jones was very fast, efficient and friendly while finding a car for our family. She was a good listener and very friendly, never feeling like we were being sold on anything. finding a car for our family. She was a good listener and very friendly, never feeling like we were being sold on anything. More
2nd vehicle purchased from this dealership. Very professional and courteous business transaction. Competitive pricing and comprehensive financing options. Outstanding service department with as pr professional and courteous business transaction. Competitive pricing and comprehensive financing options. Outstanding service department with as promised results. We'll be back. More
Both Tim Cox and Frank Mullin went out of their way to satisfy our demands with patience and understanding. Our questions were answered promptly and both gentlemen were extremely courteous throughout. We satisfy our demands with patience and understanding. Our questions were answered promptly and both gentlemen were extremely courteous throughout. We were given space and time when needed and they were there to assist as required. More
Frank was a pleasure to work with. He was very patient and thorough with us. Frank is a very courteous sales person and we had a great experience with him and the dealer. I highly recommend doing busine and thorough with us. Frank is a very courteous sales person and we had a great experience with him and the dealer. I highly recommend doing business with Frank and Hennessy. More
I have been wanting the Lexus RX 350 for quite some time and finally decided I could purchase one. Mr. Mike Harris helped me select the vehicle that fit me and my budget. He is by far the most pleasant an and finally decided I could purchase one. Mr. Mike Harris helped me select the vehicle that fit me and my budget. He is by far the most pleasant and knowledgeable dealer representative I met during my "shopping". I visited several dealerships. I never felt pushed or overwhelmed by him. I have had occasion to call him after the sale with some questions and he treats me with respect and a caring attitude. I have purchased several cars in the past at other dealerships and it seemed once you bought you were forgotten. Not so with Mike Harris and Hennessy. I plan on keeping this wonderful car for awhile but when I trade you can be sure it will be with Mike Harris and Hennessy. Thank you Mike. More
Purchasing a new vehicle can be a horrendous experience; infact, the first day we looked at vehicles, we did so on a Sunday to avoid sales consultants. We wanted to just look at vehicles "in peace." Howev infact, the first day we looked at vehicles, we did so on a Sunday to avoid sales consultants. We wanted to just look at vehicles "in peace." However, from the first moment we were approached by sales consultant, Mike Harris, we felt at ease. Mike was not your "typical" car salesman everyone dreads to talk to. He was always courteous, respectful, and had a wonderful sense of humor. We spent a portion of 3 separate days at the dealership. The first we spent test driving a vehicle, and learning about the product (RX350). When we explained that we were still just trying to gain information about many different makes and models and were leaving to visit another dealership, Mike completely understood. He was never pushy or aggressive. Mike's personality makes you want to buy a vehicle from him. My husband and I discussed just that fact over the course of the next week. As we narrowed our options, Mike answered all of our questions. He was very knowledgable about financing and the product itself. A week later, we purchased a new vehicle from this dealership. Dave, who handled our financing, was extremely kind as well. We feel certain that if we ever have a problem, Mike Harris will do everything in his power to assist us. Thanks for a great experience! (K&M S.) More