Hennessy Lexus of Gwinnett

I just purchased a new Lexus RX350 and had a wonderful purchase experience dealing with Frank Mullin. It was one of the best so far. I loved the way Frank made sure everything was ready by the time we wer purchase experience dealing with Frank Mullin. It was one of the best so far. I loved the way Frank made sure everything was ready by the time we were there at the dealership. It was also the shortest time ever in any dealership. No high pressure sales talk, no junk fees. Frank sent the numbers before I left the house, so I had enough time to make sure everything was in order. I spent approx 30mins going through the formalities to get my car. The rest of the time time was spent on learning how to use all the car features (which, btw was very detailed and pleasant). Frank gave me an awesome price as well. Great experience. More

My experience was absolutely amazing with Karla and Lexus of Gwinnett! Karla came highly recommended by my friends and I had the most wonderful time getting to know her and her team. Karla made me feel like of Gwinnett! Karla came highly recommended by my friends and I had the most wonderful time getting to know her and her team. Karla made me feel like family. Her on-time response to my concerns and questions were top notch, and quality of service was unlike anything I have seen in the industry. She was able to get me exactly the car I wanted for the price I could afford, all within just a few days. They all were very patient with me and I will always return to Karla and the team at Lexus of Gwinnett to buy my next car and highly recommend them to all of my friends. Thank you so much, Karla, for making my car buying experience the best EVER! Sincerely, Randee Black More

Using cars.com, I found a great looking used Toyota Solara convertible at Hennessey Lexus. I inquired via email and soon got a response back from Frank Mullin. He also followed up with a phone call s Solara convertible at Hennessey Lexus. I inquired via email and soon got a response back from Frank Mullin. He also followed up with a phone call shortly thereafter. There was no pressure whatsoever from Frank, just a helpful, customer friendly approach. I wasn't able to come view the car for five days as I live about 2 hours from the dealership. Frank, working with his management team, was able to arrange holding the car until I could get up there. During the five days, we stayed in touch and Frank sent me inspection reports on the car as well as information on the previous owners. I made a "verbal handshake" agreement to take the car if the test drive went well. Frank advised me that he had to be at a previous commitment all day Saturday but had arranged a colleague to help me look at the car. The car was already cleaned and prepped, and was exactly as described. Needless to say, I bought the car and am very pleased with it. Frank and team did a wonderful job and I wouldn't hesitate to recommend him or this dealership to anyone. Thanks for a great experience!! More

My shopping experience at Hennessy Lexus of Gwinnett was phenomenal from my first contact via the Internet, through to actually working with the staff in person. They made me feel welcome and they all tried phenomenal from my first contact via the Internet, through to actually working with the staff in person. They made me feel welcome and they all tried their best to ensure that I had a great shopping experience. Each person cited above, performed at standards well above what I was expecting from the dealership. All of my questions were answered and when I was satisfied with the price offered, friendly and relaxed atmosphere, I made a purchase decision. Hennessy Lexus made me feel quite at home as opposed to feeling like just any other customer. My message: Keep doing what you are doing and you'll always have my business. More

I searched online for an extended amount of time looking for the "right vehicle" at the "right price". The minute I walked into the dealership, I was greeted by Mike and his associates and we went directly for the "right vehicle" at the "right price". The minute I walked into the dealership, I was greeted by Mike and his associates and we went directly to the vehicle that I purchased. I called in 1 hour prior to my visit and I had a HUGE list of questions that were answered either on the telephone with Mike Harris or in person by Frank Mullin. Frank Mullin went above and beyond his area of responsibilty. We sat for 2 hours comparing vehicles in the same class as the Used 2012 GMC Terrain with UNDER 5,000 miles in PRISTINE condition.Frank was open and honest as we compared the vehicles and helped me to make an informed decision. After meeting with Frank and more research I realized I had the BEST DEAL out there for my parameters and 2 day later I had the keys in my hand. I have worked in the car/finance industry in the past, and I put Frank to work searching and shopping for the BEST possible interest rates appicable to me. Frank was helpful, friendly, knowledgeable and very efficient. Even days after the sale, he was extremely helpful in assisting me with some of the technical features that I had questions about. The level of customer service and competency exhibited by this dealership, specifically Frank Mullin is SUPERIOR. I WILL be purchasing my next vehicle from Hennessy Lexus of Gwinnett in a few years. More

I was interested in a 2013 Lexus RX 450h and I live in Northwest Florida. Since no dealership was very close, I wanted to look in the Atlanta area near family. Ever since the initial internet contact wi Northwest Florida. Since no dealership was very close, I wanted to look in the Atlanta area near family. Ever since the initial internet contact with Karla Jones, the entire experience was a pleasure and outstanding. She worked to get the deal we needed and located exactly the RX 450h exterior color, interior color, and upgrade packages we wanted even though that exact vehicle was designated for a different dealership. The experience could not have been better. I highly recommend Hennessy Lexus of Gwinnett and Karla Jones! More

This is my second car I bought from Hennessy Lexus of Gwinnett. It is a pleasure to work with Frank Mullin, Hugh Robb and all the others. I cannot say enough thank you for the great service I received Gwinnett. It is a pleasure to work with Frank Mullin, Hugh Robb and all the others. I cannot say enough thank you for the great service I received from Hennessy Lexus of Gwinnett. I will always recommend their business to anyone. Thank you!! Lidia Cangeopol More

Buying a new car is most often a stressful experience as we encountered from other luxury car dealers. When we entered the dealership and looked at the sticker price, we started to leave and Frank came up a we encountered from other luxury car dealers. When we entered the dealership and looked at the sticker price, we started to leave and Frank came up and introduced himself. He focused on our needs and budget as well as extensive knowledge of the Lexus line. We felt comfortable all the time and absolutely no pressure to buy. We left feeling good and we still feel as good today. Frank,in our opinion, represents what makes this Dealership a pleasure to deal with. I would recomend Hennessy and Frank Mullin to anyone. More

Karla Jones was very fast, efficient and friendly while finding a car for our family. She was a good listener and very friendly, never feeling like we were being sold on anything. finding a car for our family. She was a good listener and very friendly, never feeling like we were being sold on anything. More

2nd vehicle purchased from this dealership. Very professional and courteous business transaction. Competitive pricing and comprehensive financing options. Outstanding service department with as pr professional and courteous business transaction. Competitive pricing and comprehensive financing options. Outstanding service department with as promised results. We'll be back. More