
Hennessy Lexus of Gwinnett
Duluth, GA
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I can't say enough wonderful things about this dealership, and Karla. For the first time in my life, buying a car was a painless experience. The quotes were fair, the pricing transparent, and th dealership, and Karla. For the first time in my life, buying a car was a painless experience. The quotes were fair, the pricing transparent, and the sale non pressured. I would recommend this dealership to anyone considering purchasing a new car! More
This dealership is wonderful! From the moment I stepped on their lot till the time I drove off the lot with my new Lexus, it was a great experience! on their lot till the time I drove off the lot with my new Lexus, it was a great experience! More
Lexus dealerships are supposed to be impressive. Hennessey Lexus of Gwinnett was no different in that regard. What impressed me infinitely more was the customer service level of Bill Perillo. He mad Hennessey Lexus of Gwinnett was no different in that regard. What impressed me infinitely more was the customer service level of Bill Perillo. He made me feel as if my pre-owned RX 350 purchase was just as important as someone buying a brand new Lexus. I went on a test drive with Bill after work the night prior to my purchase where he gave me the ins and outs of the vehicle. The following afternoon I came in to close the deal. Bill was supposed to leave for the day at 4:00 PM. As my bank was crosstown and would have to go there to pick up the dealer check. Bill waited until I went and came back (in rush hour traffic). After I completed filling out all the paperwork, closing out with the sales manager and purchasing additional protections, Bill still took the time to go through the workings of the vehicle with me before I left. It was 8:15 PM by the time we were done. The dealership had closed already. I truly appreciated his level of dedication. Bill is extremely competent about all aspects of purchase. From his knowledge of the vehicles, to trades, to the handling of insurance, to the financials; he was on top of it all. Everything being done with a friendly and courteous demeanor. Let's face it, the majority of us feel like we're going into battle when buying a vehicle. Bill made the process pretty much painless. I would recommend Hennessy Lexus of Gwinnett and more so the skills of Bill Perillo to provide you with a desirable vehicle purchase experience. More
Outstanding service and product across the board. Karla was very knowledgeable and professional. She gave us all the information we needed about the hybrid option packages available and the prices on thos was very knowledgeable and professional. She gave us all the information we needed about the hybrid option packages available and the prices on those packages. More
Frank was extremely knowledgeable and helpful in my interest in a Lexus 350C convertible. I originally came to the dealership looking at.a 2010 Lexus 350C used vehicle with less than 9000 miles. He w interest in a Lexus 350C convertible. I originally came to the dealership looking at.a 2010 Lexus 350C used vehicle with less than 9000 miles. He was very patient with me as I compared this car vs. A new one. We decided on the new 2012 model and I couldn't be any happier with the vehicle, Frank and Hennessy Lexus of Gwinnett. I will Regina buy another vehicle from Frank and strongly recommend him to my family and friends. More
Karla Jones at Hennessy Lexus of Gwinnett did a great job of finding the right new Lexus for me at the right price. This dealership honored the Consumer Reports savings certificate discount, gave me a good p of finding the right new Lexus for me at the right price. This dealership honored the Consumer Reports savings certificate discount, gave me a good price on my trade-in, and made my car shopping unbelievably simple, pleasant and efficient. Karla was especially sensitive to my needs and aware of my comfort level in every way. More
These guys are the gold standard for dealership service. We have had several occasions for returning for routine service. Every experience was outstanding. You will not find a better service department anyw We have had several occasions for returning for routine service. Every experience was outstanding. You will not find a better service department anywhere. More
Karla was great to work with, competitive with pricing, and very knowledgable about all features of the RX350, electronics and mechanical. She provided great tips regarding the myriad of settings availabl and very knowledgable about all features of the RX350, electronics and mechanical. She provided great tips regarding the myriad of settings available on the car. More
I purchased a new LS460 and worked with Frank Mullen. He was professional, knowledgable, and followed up on my needs. I do recommend this dealership and Frank. It was a easy and smooth experience - with a was professional, knowledgable, and followed up on my needs. I do recommend this dealership and Frank. It was a easy and smooth experience - with a fair price. More
We had a terrific experience with Mr. Mullin and Hennessey Lexus. Frank was extremely competitive and bypasses all the typical BS you get in buying a car. He knows his product very well and unders Hennessey Lexus. Frank was extremely competitive and bypasses all the typical BS you get in buying a car. He knows his product very well and understands that you are a consummate shopper and need a great deal. He was really helpful and patient - didn't bug us at all. He did a super job prepping the car and instructing us on operation of most of the salient features. More