Hennessy Lexus of Gwinnett

Went back to Hennessy Lexus to trade in my 2009 GX 470 For a 2013 GX 460 and once again worked with Frank Mullin. Over the past 4 years my wife and I have purchased several vehicles from Frank and his se For a 2013 GX 460 and once again worked with Frank Mullin. Over the past 4 years my wife and I have purchased several vehicles from Frank and his service and attention to detail, including pricing, has always been fantastic. We would recommend Frank to anyone looking to purchase a Lexus More

Had a great buying experience, Frank is top notch and was very fair. I would recommend this dealership and Frank Mullin any day of the week. Btw, Mr. Hennessey... Give Frank A Raise. very fair. I would recommend this dealership and Frank Mullin any day of the week. Btw, Mr. Hennessey... Give Frank A Raise. More

Carla was great to work with. Never meet her before and had deal done an car we wanted over the internet in less than 3 hours from the time she contacted me. 2013 LS460 was a surprise for my wife, we li had deal done an car we wanted over the internet in less than 3 hours from the time she contacted me. 2013 LS460 was a surprise for my wife, we live over 300 miles from dealership and Carla had car ready for pickup with bow on car when we arrived. She spent over 3 hours with us going over details of car before we left dealership. Hennessy Lexus is a first class operation. More

I just bought my second car with Frank. As always, the service was fantastic. I received an email outlining a low interest rate promotion and followed up with Frank regarding trading my IS in for the RX. service was fantastic. I received an email outlining a low interest rate promotion and followed up with Frank regarding trading my IS in for the RX. He responded quickly and got the process started. I had my RX within two weeks. Here are a few things I like about Hennessy Lexus of Gwinnett and Frank specifically: - Frank will not let you buy a car you don’t love. He is not in the game to make a quick sale. He asks questions, knows what you want, and bends over backwards to find it. - Frank (and anyone else I’ve worked with at HLG) does not add pressure. This is key. - Frank spends lots of time with you. He pulls comparisons, CARFAX records, maintenance records, financing options, and tons of other documents so you know you’re getting a fair deal. - Frank will call you on his days off if necessary. In addition, he responds to emails, calls, and texts in a timely manner. You feel like you’re his only client. I highly recommend HLG and Frank. There is a reason they are ranked so well. Both times I have gotten exactly what I wanted. I will be back. More

I am not one for writing reviews, yet my experience with this dealership was so exemplary I felt obligated to express my positive experience. I live in MD and purchased/shipped a vehicle from this GA locati this dealership was so exemplary I felt obligated to express my positive experience. I live in MD and purchased/shipped a vehicle from this GA location with ease. This was my first out-of-state car purchase and Michael Wiggins worked with me daily to make for a smooth transaction. The car was in great condition with no surprises and I feel we reached a fair price. Documents were shipped to me overnight and I had the car within a week of payment. Constant communication with Mr. Wiggins, and overall professionalism of this establishment put me at ease throughout the entire process. I appreciate the amount of help I received and would undoubtably recommend this dealership to anyone looking to buy a new/used vehicle. Thank you for a great car buying experience. If I am ever in the Duluth, GA area, I will be sure to stop by to shake some hands. Best regards. More

What an amazing experience! This was my first time buying a car and this dealership made the experience easy and painless! They thoroughly explained the process to me and guided me through each step 1 at a t a car and this dealership made the experience easy and painless! They thoroughly explained the process to me and guided me through each step 1 at a time! Frank was and quick to return my emails and gave me all the information on the vehicle I asked of him! I'm now the proud new owner of a fully loaded 2013 Nissan altima! Thanks franks for the great experience! More

One of the easiest and best vehicle buying experiences we have ever had. My wife and I spent a lot of time looking for the right vehicles and we ended up buying 2 vehicles from Frank because of his wonderful have ever had. My wife and I spent a lot of time looking for the right vehicles and we ended up buying 2 vehicles from Frank because of his wonderful customer service and excellent pricing. We completed our vehicle request late on a Saturday night. We had an email from Frank within 5 minutes even though it was after regular business hours. Within two weeks, he had both of our vehicles ready for purchase with very competitive pricing. We live 2 hours away from the dealership, so Frank made sure everything was ready by the time we arrived and we were out the door in no time. He even gave us a great recommendation for dinner on our way home. He goes above and beyond to make sure his customers are satisfied. Would highly recommend Frank for your car buying needs. More

One of the easiest and best vehicle buying experiences we have ever had. My husband and I spent a lot of time looking for the right vehicles and we ended up buying 2 vehicles from Frank because of his wonde have ever had. My husband and I spent a lot of time looking for the right vehicles and we ended up buying 2 vehicles from Frank because of his wonderful customer service and excellent pricing. We completed our vehicle request late on a Saturday night. We had an email from Frank within 5 minutes even though it was after regular business hours. Within two weeks, he had both of our vehicles ready for purchase with very competitive pricing. We live 2 hours away from the dealership, so Frank made sure everything was ready by the time we arrived and we were out the door in no time. He even gave us a great recommendation for dinner on our way home. He goes above and beyond to make sure his customers are satisfied. Would highly recommend Frank for your car buying needs. More

One of the easiest and best vehicle buying experience I have ever experienced. While on a plane leaving Atlanta I was surfing car sites looking for a certifiedLX 570. Made initial inquiry to Frank the Inte have ever experienced. While on a plane leaving Atlanta I was surfing car sites looking for a certifiedLX 570. Made initial inquiry to Frank the Internet manager on a Tuesday who provided all requested information by the time I landed and we struck a deal to purchase on a Wed contingent upon a test drive on Friday when I returned from my trip. Paper work Prepared in advance and out the dealership doors and driving off the lot 45 minutes later. I tend to stay loyal to good sales / customer service sales folks so I look to follow / work with Frank and Nalley in the future. More

Purchased a preowned 2008 Altima from Karla Jones and I was 5 hrs away. Karla sent me detailed pics, checked the car out for me, answered all of my super detailed questions accurately, timely & in a frien was 5 hrs away. Karla sent me detailed pics, checked the car out for me, answered all of my super detailed questions accurately, timely & in a friendly manner. I flew in and she picked me up herself. She made sure I was comfortable throughout the process. Even wanted me to text her so that she knew I made it home safely due to the long drive. After I was home 4 days, had an issue with the A/C not working. Contacted Karla and she quickly returned my text/emails. She worked with me as did Tim, the sales manager to make sure the A/C was fixed. Karla even contacted me while a family member was in the hospital to make sure all was going okay with the repair. Tim emailed me on the weekend to let me know they would cover the repair and apologized for any inconvenience. I can't tell you how much that meant to me being an out of state customer. This was the best buying experience at a dealership that I have ever had. I have told all my friends, it is worth the 5 hour drive to buy from Karla, Tim and anyone else at Hennessy Lexus of Gwinnett. I definitely will be checking with them when I make my next purchase. More