Hennessy Lexus of Gwinnett

As a long-time loyal Volvo owner, my husband and I became interested in the Lexus RX hybrid. Michael Wiggins at Hennessy Lexus Gwinnett was our guide in explaining the Lexus make and model to us. Since we w interested in the Lexus RX hybrid. Michael Wiggins at Hennessy Lexus Gwinnett was our guide in explaining the Lexus make and model to us. Since we were looking for a pre-owned RX hybrid in preferred colors, Michael called every week for over four months to check on our search and report what had come into the dealership. Because we were not in a hurry and because Michael was so considerate to our desires, we purchased a 2011 Lexus RX450 H. He very patiently and thoroughly explained the vehicle's electronics to us oldsters and checked up on us to answer any questions that may have arisen. Even though we live inside the Perimeter, Michael's professionalism and persistence lured us to the Duluth dealership. We thank Michael for making our purchase a pleasant experience More

One of the easiest and best vehicle buying experiences. I spent a lot of time looking for the right vehicle via the internet and I ended up buying from Frank because of his wonderful customer service and g I spent a lot of time looking for the right vehicle via the internet and I ended up buying from Frank because of his wonderful customer service and great pricing. I negotiated a price with Frank by e-mail and he came back and matched my price within minutes. I live 2 hours away from the dealership and was having a hard time finding time to make the trip to Atlanta, so Frank delivered the car to me. All the paperwork was complete and all I had to do was test drive the car and sign a few documents and the car was mine within 15 minutes. Frank goes above and beyond to make sure his customers are satisfied. Would highly recommend Frank for your car buying needs. More

Frank was incredibly helpful and accommodating during the entire process of me purchasing my vehicle from Hennessey Lexus. This is the first time I have worked with a salesman almost completely by phone and entire process of me purchasing my vehicle from Hennessey Lexus. This is the first time I have worked with a salesman almost completely by phone and email, and it was a wonderful experience to say the least. Frank went above and beyond to create a deal that worked for both of us while being very honest and straight forward. Thanks Frank! David Cole More

I recently purchased the 2014 IS 250 from this dealership. My sales person was Frank Mullin. He made this experience easy, friendly and convenient. I am very busy at work and Frank was able to neg dealership. My sales person was Frank Mullin. He made this experience easy, friendly and convenient. I am very busy at work and Frank was able to negotiate the sale over email and just a few calls so I could remain focused at my job and not have to sit at the dealership for hours. Delivery was perfect, he detailed the car and went over all of the options, etc very clearly. I would highly recommend him to anyone for a new car purchase. I am very happy with the new car. Thank you Frank! More

I started my inquiry into a new Lexus purchase online. Frank was the first Lexus sales person to respond and what a blessing that he was! Frank worked so hard to make sure that we got the exact vehicle t Frank was the first Lexus sales person to respond and what a blessing that he was! Frank worked so hard to make sure that we got the exact vehicle that we wanted in the color we wanted with all the "extras" that were important to us. This was no easy feat!! He went far above and way beyond the call of duty on this deal. I appreciated his timely responses to any emails, calls, or texts, as well as his willingness to keep me updated on the progress of our purchase. He did not waste my time by not being prepared or running late. This is the fourth Lexus that we have purchased from this dealership, and you'd better believe that we will be back again someday in the future! They are a great family of sales and service people! More

I went to Hennessy Lexus of Gwinnett to look at 2 Honda Odysseys that were advertised online; but I ended up leaving with a Toyota Sienna. I spoke with the receptionist while I waited for a salesperson an Odysseys that were advertised online; but I ended up leaving with a Toyota Sienna. I spoke with the receptionist while I waited for a salesperson and told her how I find it difficult to trust car salespeople. [Prior to visiting Hennessy, my fam and I had been to two dealerships, and I felt like a piece of meat once I drove up.] She assured me that Jack was a straight shooter. Boy, was she right! I never got the vibe that Jack was trying to take advantage of my family and me. Not once did he even ask us to buy a car. My wife and I made the decision on our own without any manipulation from Jack. He just sat back and let us talk. On top of this, the dealership in general was great. The staff was friendly. There was a playroom for kids. Snacks and drinks were in the waiting area. Wow. Great experience all around. More

I just purchased my second brand new RX 350 from an unique individual, Frank Mullen. He not only meets customer expectations but exceeds them. He is always focused on the customer and goes over and be unique individual, Frank Mullen. He not only meets customer expectations but exceeds them. He is always focused on the customer and goes over and beyond to make his customers happy. He continues to support his customers with great service and solid advice. In short, Frank is a five star salesman that shows passion for his customers. I cannot thank him enough for everything he has done for me and making me very happy with my purchase. Thanks Frank!! More

Frank did a terrific job! He put a lot of effort into my purchase and I would recommend both Frank and Hennessy Lexus as this was my third purchase from this team. Their service department is simply except purchase and I would recommend both Frank and Hennessy Lexus as this was my third purchase from this team. Their service department is simply exceptional and will continue to earn my business. More

After reading reviews on this website, we contacted Frank Mullin regarding a 2013 RX350, and we were NOT disappointed. Frank is a true professional who focuses on meeting the needs of his customer. His produ Mullin regarding a 2013 RX350, and we were NOT disappointed. Frank is a true professional who focuses on meeting the needs of his customer. His product knowledge was very helpful; he asked questions to learn which features were most important to us and guided us through the various packages to equip our vehicle. Frank's "no pressure" approach and the competitive pricing made our purchase decision stress free. We had a 2 1/2 hour drive to pick up our new RX350 so we scheduled our appointment to avoid as much Atlanta traffic as possible. Upon arrival we found Frank had the car and paperwork prepared, he spent all of the time we needed going over features and we were on the road home exactly as promised. Frank has followed up with us after the sale and we couldn't be happier. In fact, this has been our best new car purchase experience ever! More

My wife & I are from Tallahassee, Florida & have been looking for a pre-owned LS460L for months. We found one listed on Cars.com from Hennessy Lexus of Gwinnette and decided to give them a call. W been looking for a pre-owned LS460L for months. We found one listed on Cars.com from Hennessy Lexus of Gwinnette and decided to give them a call. We were put in contact with Mr. Michael Wiggins & he was absolutely outstanding! We explained to him what exactly we we're looking for & he said this was the vehicle for us. We made arrangements to travel to N Atlanta and view the vehicle. The vehicle was absolutely perfect in every way! Michael offered us a test drive & explained every single option in detail. After the test drive we decided to purchase the vehicle. After a short wait & a short time in the finance office, we were ready to bring are new Baby home to Tallahassee. Before we left, Michael again explained all the features of the vehicle until we were 100% comfortable. He exceeded our expectations in every way! This Dealership is 100% First Class!!! If you are in the market for a New or Pre-Owned Lexus, contact Michael Wiggins, you will be glad you did. Michael, I want to thank you for going above & beyond in exceeding our expectations. If we, or any of our friends are ever interested in a Lexus, you will be the first person we call!!!! Thank you my friend!!! More