Hennessy Lexus of Gwinnett

Great Experience! I purchased a 2015 Lexus GX460 on Friday 10/31 after a solid 2 plus weeks of working with the Internet Sales Manager, Frank Mullin at Hennessy Lexus I purchased a 2015 Lexus GX460 on Friday 10/31 after a solid 2 plus weeks of working with the Internet Sales Manager, Frank Mullin at Hennessy Lexus of Gwinnett. Frank was fantastic to work with and was extremely patient and attentive to my questions (ALL of our communication up to the point of signing the paperwork was done via email). I felt like Frank worked very hard to get me what I was looking for, and was very fair and honest about what he could and could not do. I never felt like I was being "sold" or pressured, which is a huge turn off for me. I would recommend anyone I know to see Frank at Hennessy Lexus of Gwinnett. My overall experience was extremely satisfying, and I couldn't be happier with my new purchase! More

They Made It Happen Easy Transition I tell you the team is amazing. Although there were some hurdles on my part with the trade, Sean and Frank assured me the entire process and worked o I tell you the team is amazing. Although there were some hurdles on my part with the trade, Sean and Frank assured me the entire process and worked out the deal. My wife and I are proud owners of a new ES 300. We will definitely buy again and Frank will be my sales person. More

Wonderful Car Buying Experience with Frank Mullin I can't say enough good things about Frank Mullin. My wife and I have purchased many new and pre-owned cars and, without a doubt, Frank is the most k I can't say enough good things about Frank Mullin. My wife and I have purchased many new and pre-owned cars and, without a doubt, Frank is the most knowledgeable, friendly, and responsive of all of the Sales Associates that we have ever dealt with. He is an expert when it comes to clear and responsive communications. Frank takes all of the mystery and stress out of the car buying experience. My wife and I have worked closely with Frank over the past two years and have first-hand knowledge of his superb "after the sale support". My wife purchased a new car from Frank about 2 years ago and I recently purchased a pre-owned car from him. No one has ever provided better after the sale experience than Frank. He also provided me with extremely valuable knowledge and support as I dealt with the other driver's insurance company during a recent auto accident. Without Frank's help I would be driving in a car that was eventually "totaled" instead of a great new pre-owed, certified Lexus 450h that Frank located for me. We will be purchasing all of our future cars from Frank. We really like the Lexus brand and we hope that Frank stays with Lexus for a very long time. However, we will buy whatever Frank may be selling at the time we need a new car. More

The Way Car Buying Should Be I just purchased a new Lexus GX460 from Frank, the Internet Sales Manager, at Hennessy Lexus Gwinnett. Frank exemplifies professionalism, care for th I just purchased a new Lexus GX460 from Frank, the Internet Sales Manager, at Hennessy Lexus Gwinnett. Frank exemplifies professionalism, care for the customer and making the process as honest, easy and straightforward as possible. He was incredibly patient, letting me drive several different vehicles, as well as the vehicle that I was specifically going to purchase, before I actually bought the vehicle. At no time, did I feel pressure to buy or that there would be any surprises at the end. When the day came to make the purchase, everything was set up ahead of time and the entire purchase process took 15 minutes. After that, Frank spent 90 minutes with me, making sure that I knew everything possible about my new vehicle. Frank and the Hennesssy team are how it should be! More

Excellent Experience Frank responded to my online request quickly and without any high-pressure sales tactics. Everything was as agreed upon when we arrived at the dealer Frank responded to my online request quickly and without any high-pressure sales tactics. Everything was as agreed upon when we arrived at the dealership to take delivery of our new car. It was worth driving from the other side of Atlanta for and the entire process was straightforward and painless - as it should be. When it was time to sign the papers, everything was clearly laid out and there was no pressure to purchase anything extra. This was the most stress-free car buying experience we have ever had and we will not hesitate to go back for future purchases. I highly recommend Frank and this dealership. More

Wonderful experience online and inperson Frank responded quickly, took us personally for test drive and handled all the little details professionally . There were no high pressure tactics and Frank responded quickly, took us personally for test drive and handled all the little details professionally . There were no high pressure tactics and every person we worked with was efficient and friendly. This is the way buying a car should be! More

great place Great place and wonderful people. I had an extremely wonderful experience. Very straight forward. The online listing was dead on point. No hassel no p Great place and wonderful people. I had an extremely wonderful experience. Very straight forward. The online listing was dead on point. No hassel no problems. Highly recommend anyone to cime there More

What All Lexus Dealerships Should Strive To Be My family has serviced many of our past (and current) Lexus vehicles here, despite living over 100 miles away, simply because they are that good! We My family has serviced many of our past (and current) Lexus vehicles here, despite living over 100 miles away, simply because they are that good! We recently had our CPO CT200h serviced here and the experience, facilities, and customer service (Tony Park) were still top-notch! When it comes time to purchase another Lexus or have any of our cars serviced in the future, we will definitely come here first. I highly recommend this dealership to anyone! More

EXCELLENT, START TO FINISH After an awful experience at a nearby Chevrolet dealership, I had the BEST CAR BUYING EXPERIENCE OF MY LIFE !!! Frank was AWESOME, & I have been telli After an awful experience at a nearby Chevrolet dealership, I had the BEST CAR BUYING EXPERIENCE OF MY LIFE !!! Frank was AWESOME, & I have been telling anyone who will listen, about how Frank & Hennessy Lexus made the whole experience a breeze, no pressure, GREAT service, just an all round GOOD WAY TO DO BUSINESS.....Oh & I am thankful that my previous experience led me to Frank & Hennessy, because I LOVE MY VOLKSWAGON GTI !!!! THANKS FRANK !!!!!!! More

Frank Mullins After many years of longing for a Lexus Frank Mullins helped me to make that dream come true. I was referred to Frank by a previous happy customer. After many years of longing for a Lexus Frank Mullins helped me to make that dream come true. I was referred to Frank by a previous happy customer. Frank spent a great deal of time helping me to decide which Lexus was best suited for me and in hunting down the RX 350 that had exactly all the options I wanted and was the perfect color. He kept me informed daily of the status of the arrival of my vehicle and made sure that everything was perfect the day I picked it up. I cannot say enough about the friendliness and patience of all of the staff at Hennessy that assisted me. I do not know why anyone would buy a Lexus anywhere else but at Hennessy. If you want a terrific sales person who does not pressure you ask for Frank. More