Hennessy Lexus of Gwinnett

Courteous and efficient Julia Darley is so nice to work with. She greats you with a smile and is very knowledgable regarding service issues. She returns calls quickly and gen Julia Darley is so nice to work with. She greats you with a smile and is very knowledgable regarding service issues. She returns calls quickly and genuinely wants your experience to be the best it can be. The waiting area for service is comfortable and there are plenty of snacks and beverages should you get hungry. The issues with my car were diagnosed and fixed without an extended wait. More

LX570 Great service by David O'Connor.It was a great buying experience for me and my wife.I David followed up regularly to give us the updates on the vehi Great service by David O'Connor.It was a great buying experience for me and my wife.I David followed up regularly to give us the updates on the vehicle availability. Thank you More

Technology Guru Dani is phenomenal. Knowledgeable, friendly and patient. He stays about 30 minutes late to resolve some Enform set up issues for us. I felt bad tha Dani is phenomenal. Knowledgeable, friendly and patient. He stays about 30 minutes late to resolve some Enform set up issues for us. I felt bad that he stayed late but he wouldn't have it any other way! Thanks for a great experience. Judie More

Simple, Pain Free Experience with Outstanding Service! Frank Mullin was a joy to work with. He was responsive to our needs and schedules and didn't waste our time. Kept us informed on "next steps" so we a Frank Mullin was a joy to work with. He was responsive to our needs and schedules and didn't waste our time. Kept us informed on "next steps" so we always knew what to expect. Pricing was very competitive - so much so that we drove in from out of state to purchase our new vehicle! Very helpful to us in terms of getting set up with the "technology" on the new car. And although we weren't trading in our old vehicle, he gave us great advice on how to market and get the most $$ for our vehicle. We kept waiting for the "other shoe to drop" to turn this experience into the normal "awful" car buying drama...but it never happened! This was the best new-car buying experience we've ever had. More

Great experience with Frank Mullin at Hennessey Lexus This is the second car my family has bought from Frank. He is so easy to work with. He is extremely accommodating and very knowledgable. He is a real This is the second car my family has bought from Frank. He is so easy to work with. He is extremely accommodating and very knowledgable. He is a real pleasure to work with. I would recommend anyone to go see him!! Thank you Frank for a great experience again! More

Exceeded my expectations! My car was given expert attention in every area and small things like my wind shield wiper that had developed a small but annoying squeak was fixed wi My car was given expert attention in every area and small things like my wind shield wiper that had developed a small but annoying squeak was fixed without me even mentioning it. Way to go Lexus technician! A nail was also discovered in the side wall of one of my tires that had not been evident to me! Way to go Lexus technician! The inside and out were meticulously clean... no short cuts! Way to go Lexus technician! Service folks were stellar...from the greeters to the exit drive out! I never want to own anything but a Lexus and I know the dealership to buy it from! Thanks Lexus! More

Outstanding Customer Service The employees at Hennessy Lexus of Gwinnett are friendly and courteous. They are professional in their dealings with the customers and even suggest t The employees at Hennessy Lexus of Gwinnett are friendly and courteous. They are professional in their dealings with the customers and even suggest that the customer shops around for comparable prices of replacement parts like tires they offer. The service consultants explain in detail what one can expect from Lexus versus any third-party service outlet. They go out of their way to make the customers feel at home. More

Easy process A friend referred me to Hugh Robb, the manager, who was very nice. I worked with Michael Wiggins and he was very easy to work with and I feel that I A friend referred me to Hugh Robb, the manager, who was very nice. I worked with Michael Wiggins and he was very easy to work with and I feel that I got a good deal. They had a large number of used Lexus vehicles on their lot which gave me a lot to choose from. More

Cj is the best! Love all of the staff. Very friendly and knowledgeable. Have never taken my car anywhere else in 12+ years. Highly recommend to all of my friends. Love all of the staff. Very friendly and knowledgeable. Have never taken my car anywhere else in 12+ years. Highly recommend to all of my friends. More

Great buying experience! We've just bought our second Lexus in the last six years from Hennessy Lexus of Gwinnett. Joe Robb handled both transactions and we were very please We've just bought our second Lexus in the last six years from Hennessy Lexus of Gwinnett. Joe Robb handled both transactions and we were very please on both occasions. We got the cars with the options we wanted for a very reasonable price, without having to haggle or deal with the high pressure tactics that often accompany car sales. Frankly, Joe is a consummate professional, both before and after the sale. We highly recommend Joe and his dealership. Thanks, Joe! More