
Hennessy Lexus of Gwinnett
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 910 reviews
Excellent experience with Arthur Hennessy is the first dealershop to go and then I decided to buy my car. Arthur is really nice to show me the car and answer questions. Hennessy is the first dealershop to go and then I decided to buy my car. Arthur is really nice to show me the car and answer questions. More
Amazing Expereince and The best Lexus dealership I just bought my RX 350 from this shop, Frank Mullin was my sales consultant and he is very nice and helpful. Whole buying process was very smooth. Th I just bought my RX 350 from this shop, Frank Mullin was my sales consultant and he is very nice and helpful. Whole buying process was very smooth. This was my first Lexus and the service from Hennessy Lexus Gwinnett makes me not want to own anything else. I was pregnant and didn't have lot of time to visit and look around and Frank made it easy for me in getting all the information through email. More
Great Experience Buying a car can be a hassle, but not here. From the first response the buying process was easy, friendly and professional-with no pressure. The facil Buying a car can be a hassle, but not here. From the first response the buying process was easy, friendly and professional-with no pressure. The facility is clean and comfortable. From the receptionist to Frank the sales professional to Sean in finance, everyone was courteous and put you at ease. They make it simple to do business with them and took care of the details. Frank was fast to respond to our questions, knowledgeable about the product, straightforward in the dealings. I would recommend Hennessy and Frank. More
Professional, Courteous, and Clean I took my 2016 GX-460 in for its first maintenance at 5000 miles. Tire rotation, check fluids was all they needed to do. My online appointment was h I took my 2016 GX-460 in for its first maintenance at 5000 miles. Tire rotation, check fluids was all they needed to do. My online appointment was honored and check-in a breeze in an inside office environment. My wait was short in the premo coffee room. Having a just-washed SUV delivered to within a few steps of where I was sitting was icing on the cake. More
Best service department One reason that I continue to drive a Lexus is the service that I receive from Hennessy Lexus of Gwinnett. I have been a customer of this dealership One reason that I continue to drive a Lexus is the service that I receive from Hennessy Lexus of Gwinnett. I have been a customer of this dealership for many years and have always had a great experience. More
Great experience Service was excellent as usual. Came in for my 15,000 mile service and I was in and out in a very reasonable time with a clean car and a belly full of Service was excellent as usual. Came in for my 15,000 mile service and I was in and out in a very reasonable time with a clean car and a belly full of snacks and tea. PJ always takes good care of me. More
Courteous and efficient Julia Darley is so nice to work with. She greats you with a smile and is very knowledgable regarding service issues. She returns calls quickly and gen Julia Darley is so nice to work with. She greats you with a smile and is very knowledgable regarding service issues. She returns calls quickly and genuinely wants your experience to be the best it can be. The waiting area for service is comfortable and there are plenty of snacks and beverages should you get hungry. The issues with my car were diagnosed and fixed without an extended wait. More
LX570 Great service by David O'Connor.It was a great buying experience for me and my wife.I David followed up regularly to give us the updates on the vehi Great service by David O'Connor.It was a great buying experience for me and my wife.I David followed up regularly to give us the updates on the vehicle availability. Thank you More
Technology Guru Dani is phenomenal. Knowledgeable, friendly and patient. He stays about 30 minutes late to resolve some Enform set up issues for us. I felt bad tha Dani is phenomenal. Knowledgeable, friendly and patient. He stays about 30 minutes late to resolve some Enform set up issues for us. I felt bad that he stayed late but he wouldn't have it any other way! Thanks for a great experience. Judie More
Simple, Pain Free Experience with Outstanding Service! Frank Mullin was a joy to work with. He was responsive to our needs and schedules and didn't waste our time. Kept us informed on "next steps" so we a Frank Mullin was a joy to work with. He was responsive to our needs and schedules and didn't waste our time. Kept us informed on "next steps" so we always knew what to expect. Pricing was very competitive - so much so that we drove in from out of state to purchase our new vehicle! Very helpful to us in terms of getting set up with the "technology" on the new car. And although we weren't trading in our old vehicle, he gave us great advice on how to market and get the most $$ for our vehicle. We kept waiting for the "other shoe to drop" to turn this experience into the normal "awful" car buying drama...but it never happened! This was the best new-car buying experience we've ever had. More