Hennessy Lexus of Gwinnett

Service Dept. cannot be beat My car is 9 years old and they treat it like it is brand new. I have been going to this dealership for a very long time, and can't say enough great t My car is 9 years old and they treat it like it is brand new. I have been going to this dealership for a very long time, and can't say enough great things about the people, the management, and what the philosophy is behind how to treat their customers. I never worry about knowing that I will get an honest take on what needs to be done, and a fair time frame on taking care of it. Thank you for the kindness. More

Great customer service Easy process and a enjoyable experience. Very knowledgeable when it comes to Lexus. He took the time to give us the the different options we had on th Easy process and a enjoyable experience. Very knowledgeable when it comes to Lexus. He took the time to give us the the different options we had on the car. More

it was wonderful experience, excellent service.. Bob was awesome, he helped us getting the best deal on our first Lexus. we had lovely experience and excited to be part of Lexus family. Bob was awesome, he helped us getting the best deal on our first Lexus. we had lovely experience and excited to be part of Lexus family. More

I had a lovely experience at Hennessy Lexus of Gwinnett I hate buying cars so much that I try not to do it very often. However Joe Cha made it a lovely, painless experience. Joe was so awesome that I wish I I hate buying cars so much that I try not to do it very often. However Joe Cha made it a lovely, painless experience. Joe was so awesome that I wish I was in the market for another vehicle. More

Come see Britt Kaminsky, the hype is real I owned a 1997 Camry for 11 years; it was my granddad's car with untold sentimental value (I kept it in mint condition). I initially looked into a Lex I owned a 1997 Camry for 11 years; it was my granddad's car with untold sentimental value (I kept it in mint condition). I initially looked into a Lexus as I'd progressed to the point of easily affording one but chose to keep my Camry after my initial research. Three weeks ago, the car was rear-ended while parked and insurance totaled it out. I checked with Carmax, Nalley and other dealerships that had the Lexus I was looking for and if you are in this boat, like you, I wasted my time. I stepped into Hennessy and the atmosphere was different. Britt listened intently as I explained that I've been searching for awhile and pretty much knew exactly what I wanted. He walked me through every available scenario and treated me as if I was the _only_ priority in the world. Truth be told, I'd have bought the car for double the list price thanks entirely to Britt's trustworthiness and willingness to help. If you are reading this, there is a reason all of the other reviews of Britt are spectacular, go see for yourself. If you can't find the right car at the right price at Hennessy while working with Britt then the problem isn't with Hennessy or Britt. More

Awesome first time Experience WOW!!!! what an Awesome, Amazing, Fantastic and Ecstatic first time experience I had purchasing my very first Lexus. Customer service was hands down t WOW!!!! what an Awesome, Amazing, Fantastic and Ecstatic first time experience I had purchasing my very first Lexus. Customer service was hands down the best and excellent. Hats off to my sales rep who was very professional, courteous and funny. He made me feel very comfortable and welcome . He answered all my questions and concerns during the purchasing process. He went beyond the call of duty to make sure all my demands was meet such as color of vehicle, price and payments I wanted to obtain during my purchase. All my demands were meet. I was also provided with my sales rep personal cell number to reach out if had further questions even after departing from the dealership. Not only I had an awesome sales rep and experience, I now have a friend for life. I am so excited and overwhelm to become a part of the Lexus family. More

With Much Respect and Appreication for Mr. Britt Kaminsky I had an extremely unfortunate experience with my initial salesperson at this dealership not following through on promises made during the purchase of I had an extremely unfortunate experience with my initial salesperson at this dealership not following through on promises made during the purchase of an L-Certified RX-350 Lexus. I would not recommend or ever use him again. Nonetheless, once my concerns were heard by the manager of this dealership, I was assigned Mr. Britt Kaminsky to resolve these issues. Thank you. Mr. Britt Kaminsky restored my confidence with the car chosen and with the level of customer service to be expected by Hennessey Lexus Gwinnett. More

Purchasing new lexus Had an issue with new car being trucked in, dealership found another vehicle for us.Our sales person Bob found us the car we were looking for. Had an issue with new car being trucked in, dealership found another vehicle for us.Our sales person Bob found us the car we were looking for. More

new purchase very friendly salesperson. Danny Hua. staffs are awesome. transaction goes very well. I have no hassles to buy this car. I will recommend my friends. very friendly salesperson. Danny Hua. staffs are awesome. transaction goes very well. I have no hassles to buy this car. I will recommend my friends. More

Amazing experience at Hennessy Lexus of Gwinnett I went to multiple Lexus dealerships in the area and I have to say that Hennessy’s customer service was hands down the best. From the moment I walked I went to multiple Lexus dealerships in the area and I have to say that Hennessy’s customer service was hands down the best. From the moment I walked through the doors to the process of purchasing my car, they really gave me a personalized experience. I had the pleasure working with Joe Cha and I can tell you he is a big factor to why I bought a Lexus at Hennessy. He was very patient with me throughout the whole process and would assist me with anything that I needed. He checked in with me to see how everything was going, but not in an evasive way. He is an awesome guy and will treat anyone that walks through those doors with respect. I would highly recommend working with Joe if you’re in the market for a new or used Lexus and you will not be disappointed. More