Hennessy Lexus of Gwinnett

Very Pleasant Experience We recently purchased a pre owned Lexus 460. Andy was very accommodating, and the entire process from making the decision to purchase the car to actu We recently purchased a pre owned Lexus 460. Andy was very accommodating, and the entire process from making the decision to purchase the car to actually buying it was the easiest that I have ever had at a car dealership. Andy knew the car inside and out, and very patiently went over with us the navigation system, as well as other features. Everyone at Hennessy Lexus of Gwinnett is helpful, and the showroom and offices are very nice. We are extremely pleased with our car - it is so clean, it is as though it is brand new! And driving it is awesome! More

Purchased Lexus 350 Demo My husband and I took our 2005 Lexus 330 in for servicing early one morning and wanted to begin viewing a possible new car purchase. Thank goodness B My husband and I took our 2005 Lexus 330 in for servicing early one morning and wanted to begin viewing a possible new car purchase. Thank goodness Bob Warner, the salesman, was also an early “bird’. We explained what we were looking for, the safety package we desired and our purchase amount limitations. Bob was very informative and took the time to shows us several ES 350’s they had on the lot. We took one of the demo’s they had for a good test drive and we decided that was what we wanted. Bob and the Lexus Busiess Manager, Rich Mahoney, were professional, explained everything in detail, answered all of our questions and helped us get the car we wanted. We were treated like VIP’s and the entire transaction was pleasant. We drove away with our new car that morning. More

Car purchase experience From the time i walked into the dealership everyone was very polite and helpful the waiting area is very comfortable and stocked with drink's and s From the time i walked into the dealership everyone was very polite and helpful the waiting area is very comfortable and stocked with drink's and snack's while you wait , yoon my sale's lady was very proffessional and helpful in my search for my new Lexus and when i got into finance rich mahoney made the final process of closing the deal fast and easy , again just like yoon rich know's his business and they both took very good care of me during each visit , i closed my deal on december 7th 2018 i would definitely recommend my family and friend's to purchase from Hennessy Lexus of Gwinnett it's a beautiful dealership with both pride and class alway's willing to serve their customer's..By far the very best car buying experience in the Atlanta Area..tracy terrell More

Very painless except for the wait for paperwork, I have purchaased many cars over my long lifetime and this was my best experience so far. Yoon was pleasant, energetic, and very helpful with my ques I have purchaased many cars over my long lifetime and this was my best experience so far. Yoon was pleasant, energetic, and very helpful with my questions.. I found a vehicle on line that I was interested in and made an appointment with Yoon to check it out. I went in with a chip on my shoulder expecting the usual bait and switch or some other sleasy tactic I had experienced in the past with other dealers but there was none of that. Yoon was very knowledgeable of the vehicle and there was no pushing the sale, just helpful answers. I would recommend Yoon and this dealership to anyone interested in a new or used vehicle. More

Painless Car Buying Experience I expressed interest in a car I found on their website, and Yoon was the salesperson to begin helping me out. I scheduled a time to come by and check I expressed interest in a car I found on their website, and Yoon was the salesperson to begin helping me out. I scheduled a time to come by and check out the car and test drive. Yoon was extremely quick to respond to any questions I had (we communicated through text messages mostly). She was very personable and was genuinely invested in helping me make sure the car was a good fit for me. I would recommend Yoon to anyone wanting to stop by the Lexus dealership even if they just want to begin their car search. More

Why go anywhere else? 2 years ago, we purchased a new SUV (cheaper than Lexus) from a local dealership to save some $$ on payments -- I won't make that mistake again! I do 2 years ago, we purchased a new SUV (cheaper than Lexus) from a local dealership to save some $$ on payments -- I won't make that mistake again! I don't want to bash that dealership or brand, but the SUV had some cheap features we didn't notice at first such as the cargo liner made from a felt-like material; and at the last oil change they were already trying to sell us new tires. That was the last straw for us! Having owned Lexus cars in the past, we never had issues like these. So we traded in that SUV yesterday at Hennessey Lexus and came armed to the teeth with information to try to get the best value I could on a new NX300, and they more than met our expectations! Nick was great at matching the great discount we had gotten at another dealer and getting management to get us top $$ for our trade-in. Jin did a super job at guiding us through and understanding the options with no pressure at all to choose any options we didn't want or need. Once our purchase was complete, Danny sat with us in our new NX300 and explained all the features thoroughly, quickly, and calmly. And the customer lounge! Compared to the other dealership we dealt with for 2 years, it's like a Delta Sky Lounge versus the cramped and spartan environment you get at most other dealerships. I regret going with a different dealership and car brand two years ago, have learned my lesson - if and when we need another new vehicle, it will be a Lexus from Hennessey! More

Very happy with my purchase at Hennessy I came into the dealership not knowing exactly what I wanted to replace my 2009 Lexus RX350 with which has been the best car ever! I didn't want to sp I came into the dealership not knowing exactly what I wanted to replace my 2009 Lexus RX350 with which has been the best car ever! I didn't want to spend a fortune and Britt was very patient with me as we went to their entire inventory of pre-owned. Vehicles. I found a great car in my budget and totally recommend Britt as a salesperson if you need a pre-owned vehicle. More

Excellent experience - every last bit of it I hadn’t planned to buy my preowned Lexus from a dealer. But Hennessy Lexus of Gwinnett had the exact car I had been searching for (2013 RX450h) I hadn’t planned to buy my preowned Lexus from a dealer. But Hennessy Lexus of Gwinnett had the exact car I had been searching for (2013 RX450h). I arrived alone in my ‘05 Honda Accord and Britt Kaminsky met me at the door. I’ve had salesmen act as though I was wasting their time. Britt was respectful, courteous and knowledgeable. As it should be but often is not with salesmen. I had done a lot of research on the car and Britt ackknowledged that. There was plenty to go over though because a lot has changed from 2005. Take for instance how to start the car. We worked out a great deal and I lucked out on some extras with the “December to Remember” special. Tom Kim (finance) was great to deal with as well. Very knowledgeable and great personality. If you’re looking for a place to buy your next car, please ask for Britt Kaminsky. More

2nd RX 450h is the best yet This is just a great car buying experience. They are knowledgeable and friendly. They will give you their best offer up front without haggling over This is just a great car buying experience. They are knowledgeable and friendly. They will give you their best offer up front without haggling over the price. Customer service has always been good. My first Lexus never had a single service issue in six years. More

Purchased a Lexus NX300 Went to the dealership to look for a new vehicle. Chong Yi was recommended by friend. The NX300 was one out of 4 vehicles my mom was considering for p Went to the dealership to look for a new vehicle. Chong Yi was recommended by friend. The NX300 was one out of 4 vehicles my mom was considering for purchase. When we decided on this vehicle the whole transaction went smoothly including negotiations. Left with the car on the same day. More