
Hennessy Lexus of Gwinnett
Duluth, GA
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Best Car Buying Experience Ever The customer service I received from Andy was outstanding. I am a long time customer of Hennessy Lexus, I came to buy a preowned certified GX 460. I The customer service I received from Andy was outstanding. I am a long time customer of Hennessy Lexus, I came to buy a preowned certified GX 460. I ended up buying a brand new 2019 GX 460 because of Andy. He is extremely knowledgeable, pleasant, prepared and professional. He is very friendly and honest. Th dealership's accomodations were superior and everyone I had contact with was pleasant, helpful and welcoming. To mention some by name, Yoon, Delan, T. Kim and Kristin. More
Positive Experience with Sales Consultant During my recent search for a 2018 Lexus NX 300, I found one through Carmax that appeared to fit the bill. However, I wanted to ensure that I had als During my recent search for a 2018 Lexus NX 300, I found one through Carmax that appeared to fit the bill. However, I wanted to ensure that I had also explored any new and/or Certified Pre-Owned Lexus products at the local Lexus dealers. After scouring the lot at Hennessy Lexus of Atlanta, I proceeded to Hennessy Lexus of Gwinnett--and I'm so glad I did. I was paired up with one of their consultants--Britt Kaminsky. I explained to Britt that my primary focus was on finding a 2018 vehicle but that I had found something that looked good on Carmax's website. He showed me everything on the lot and checked the inventory for other new and used options. Then he asked me about the vehicle I was considering purchasing from Carmax. He ran the VIN through the Lexus system and was able to provide more detailed information about the vehicle than I received from Carmax! He was able to confirm that the vehicle had been serviced at a local Lexus dealer in Atlanta for its initial two (2) service calls. Britt earned my respect through his honesty and his willingness to go "above and beyond". Ultimately, I decided to purchase the Carmax vehicle, but I will absolutely make it a point to deal with Britt on any future car purchases through Lexus. While I did not make a purchase through this dealership, you can bet that I will be singing their praises and referring friends to Britt in the future. Please know just how much I appreciated this sales consultant's integrity and honesty. He is a true professional! Thank you! More
Friendly professional service My complete experience with Hennessy Lexus was an enjoyable one. From the receptionist welcoming me to the dealership and to my dealing with Andy was My complete experience with Hennessy Lexus was an enjoyable one. From the receptionist welcoming me to the dealership and to my dealing with Andy was great! I felt absolutely no pressure to purchase my vehicle. The ride around the block was all I needed to decide on the purchase. So nice to have the car delivered by Andy to my home. Thank you all again in helping with my new Lexus! More
Easy! The whole experience was simply easy. From a no pressure test drive to another visit to review the vehicle again and through the decision to purchase, The whole experience was simply easy. From a no pressure test drive to another visit to review the vehicle again and through the decision to purchase, Hennessy kept the process client focused and easy to navigate. More
Outstanding buying experience with Yoon!!!! also Nick & Tom I am customer from out of state, Louisiana to be exact. I found a 2018 F150 on their website. It had a number of options that I liked and at a good I am customer from out of state, Louisiana to be exact. I found a 2018 F150 on their website. It had a number of options that I liked and at a good price. The pictures were great, low mileage and with the truck being describe over the phone by Nick I decided to buy it. I went through Tom Kim in handling the financing of the truck. It turns out Tom Kim knew exactly where my little city was because of mutual family friends. Nice sense of humor Tom has too. Being a out state sale it is a little more time consuming but well worth it. Yoon has kept everything running smooth and found a hauler to bring the truck to me. Yoon has been very professional and just great to work with in making the deal work. With her knowledge, experience and a personality she is a superb asset to this dealership. I highly recommend this young lady should you decide to buy from Hennessy Lexus of Gwinnett. More
Excellent Service Andy was great. Very attentive and took time to explain all of our options to help us find the perfect vehicle. Tom Kim was also very helpful and exp Andy was great. Very attentive and took time to explain all of our options to help us find the perfect vehicle. Tom Kim was also very helpful and explained all warranty options. Would highly recommend them both. Best car buying experience I have had in many years. More
Fantastic buying experience Our experience with buying our SUV was amazing thanks to the people here. We went to 10 dealerships in the last 2 weeks and this one by far exceeded o Our experience with buying our SUV was amazing thanks to the people here. We went to 10 dealerships in the last 2 weeks and this one by far exceeded our expectations. Our sales representative, Yoon, and the service manager, Joe Gaunt, were outstanding by having everything prepared before we even came in with best value of used and new options, not pushy, and answered all of our service questions. Very thankful for a wonderful experience and highly recommend them to anyone buying a Lexus! More
Excellent Brandon was extremely informed, easy going, well spoken and an absolute pleasure to work with. Very genuine and relatable. Brandon we wish you the b Brandon was extremely informed, easy going, well spoken and an absolute pleasure to work with. Very genuine and relatable. Brandon we wish you the best in all of your endeavors. Thank you! More
EXCEPTIONAL! I recently got into a car accident, so I was looking for a car FAST. I looked through about 5-6 different Lexus inventories online and found the exact I recently got into a car accident, so I was looking for a car FAST. I looked through about 5-6 different Lexus inventories online and found the exact one I wanted at Hennessy Gwinnett! Yoon reached out to me via email and text and she was so great! Unlike any other sales person that reached out to me, she wasn't pushy or desperate for me to go to the dealership she works at. After talking to her, I went the next day to go look at and test drive the car, unfortunately, the car I saw online lacked the safety features I was really looking for. Yoon did her best to find me the next best option within my price range and she PROVIDED! I would say that I was a little bit hard to work with because I kept changing my mind and asking her a lot of questions, but she didn't show a hint of annoyance. Thanks to her I found my dream car (NX 300 F Sport)! If you want SUPERB service and want to speak to someone easy going, go to Yoon! You won't be disappointed. More
Dylan, Rich, and Jin are Amazing! Staff was very patient and understanding. Determined to get us the best deal possible. Great service from Dylan, Rich, and Jin. Very pleased with the Staff was very patient and understanding. Determined to get us the best deal possible. Great service from Dylan, Rich, and Jin. Very pleased with the experience. They went above and beyond to make the deal happen and accommodate us. More