Hennessy Lexus of Gwinnett
Duluth, GA
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Easy and smooth process I was happy with my visit. Larry made sure the process of buying a car was easy and smooth. I will be back. And I can recomend. I was happy with my visit. Larry made sure the process of buying a car was easy and smooth. I will be back. And I can recomend. More
Yoon is a great ambassador for Hennessy and Lexus We needed to replace our 2008 RX350 with a younger used RX due to an accident. We looked at several other dealers and vehicles. I was weary of goin We needed to replace our 2008 RX350 with a younger used RX due to an accident. We looked at several other dealers and vehicles. I was weary of going to any dealership because of past experiences, however, Yoon was a pleasant surprise. We found the perfect car and the buying experience was better than expected. She was up front on pricing and we realized we had a good deal. No surprises. Everyone has to go see finance and we worked with Jin Kim. We provided our own loan and she politely asked if she could provide a quote to compare and I refused. That was it - no pressure, no games. It was a classy experience, exceeding expectations and went a long way improving my opinion about buying from a dealership. I will definitely go back when in the market and hopefully find Yoon and Jin. Yoon is a great ambassador for Hennessy and Lexus . It was what car buying should be - no buyer's remorse. Instead, it was the exact opposite!!! More
Fabulous experience This was one of the smoothest car buying experiences ever. Andy Nguyen was very knowledgeable, experienced and made it all look very easy. We connec This was one of the smoothest car buying experiences ever. Andy Nguyen was very knowledgeable, experienced and made it all look very easy. We connected initially by email and then narrowed down on the car. When I mistakenly opted for the wrong interior color initially, we sorted it out without any issues. Thanks for all the help! We got our old Lexus serviced under Austin Marmontello; and he also did a fabulous job. More
Awesome Experience This was by far the easiest car buying experience I have ever had. Yoon spent so much time helping us via phone/email before ever coming to the dealer This was by far the easiest car buying experience I have ever had. Yoon spent so much time helping us via phone/email before ever coming to the dealership. Once we arrived, she continued to help us make the best choice for us. Finance with Tom was very smooth. Danie was extremely knowledgeable about our car and covered every little detail. Thanks for all of your help! More
Best Car Buying Experience Ever The customer service I received from Andy was outstanding. I am a long time customer of Hennessy Lexus, I came to buy a preowned certified GX 460. I The customer service I received from Andy was outstanding. I am a long time customer of Hennessy Lexus, I came to buy a preowned certified GX 460. I ended up buying a brand new 2019 GX 460 because of Andy. He is extremely knowledgeable, pleasant, prepared and professional. He is very friendly and honest. Th dealership's accomodations were superior and everyone I had contact with was pleasant, helpful and welcoming. To mention some by name, Yoon, Delan, T. Kim and Kristin. More
Positive Experience with Sales Consultant During my recent search for a 2018 Lexus NX 300, I found one through Carmax that appeared to fit the bill. However, I wanted to ensure that I had als During my recent search for a 2018 Lexus NX 300, I found one through Carmax that appeared to fit the bill. However, I wanted to ensure that I had also explored any new and/or Certified Pre-Owned Lexus products at the local Lexus dealers. After scouring the lot at Hennessy Lexus of Atlanta, I proceeded to Hennessy Lexus of Gwinnett--and I'm so glad I did. I was paired up with one of their consultants--Britt Kaminsky. I explained to Britt that my primary focus was on finding a 2018 vehicle but that I had found something that looked good on Carmax's website. He showed me everything on the lot and checked the inventory for other new and used options. Then he asked me about the vehicle I was considering purchasing from Carmax. He ran the VIN through the Lexus system and was able to provide more detailed information about the vehicle than I received from Carmax! He was able to confirm that the vehicle had been serviced at a local Lexus dealer in Atlanta for its initial two (2) service calls. Britt earned my respect through his honesty and his willingness to go "above and beyond". Ultimately, I decided to purchase the Carmax vehicle, but I will absolutely make it a point to deal with Britt on any future car purchases through Lexus. While I did not make a purchase through this dealership, you can bet that I will be singing their praises and referring friends to Britt in the future. Please know just how much I appreciated this sales consultant's integrity and honesty. He is a true professional! Thank you! More
Friendly professional service My complete experience with Hennessy Lexus was an enjoyable one. From the receptionist welcoming me to the dealership and to my dealing with Andy was My complete experience with Hennessy Lexus was an enjoyable one. From the receptionist welcoming me to the dealership and to my dealing with Andy was great! I felt absolutely no pressure to purchase my vehicle. The ride around the block was all I needed to decide on the purchase. So nice to have the car delivered by Andy to my home. Thank you all again in helping with my new Lexus! More
Easy! The whole experience was simply easy. From a no pressure test drive to another visit to review the vehicle again and through the decision to purchase, The whole experience was simply easy. From a no pressure test drive to another visit to review the vehicle again and through the decision to purchase, Hennessy kept the process client focused and easy to navigate. More
Outstanding buying experience with Yoon!!!! also Nick & Tom I am customer from out of state, Louisiana to be exact. I found a 2018 F150 on their website. It had a number of options that I liked and at a good I am customer from out of state, Louisiana to be exact. I found a 2018 F150 on their website. It had a number of options that I liked and at a good price. The pictures were great, low mileage and with the truck being describe over the phone by Nick I decided to buy it. I went through Tom Kim in handling the financing of the truck. It turns out Tom Kim knew exactly where my little city was because of mutual family friends. Nice sense of humor Tom has too. Being a out state sale it is a little more time consuming but well worth it. Yoon has kept everything running smooth and found a hauler to bring the truck to me. Yoon has been very professional and just great to work with in making the deal work. With her knowledge, experience and a personality she is a superb asset to this dealership. I highly recommend this young lady should you decide to buy from Hennessy Lexus of Gwinnett. More
Excellent Service Andy was great. Very attentive and took time to explain all of our options to help us find the perfect vehicle. Tom Kim was also very helpful and exp Andy was great. Very attentive and took time to explain all of our options to help us find the perfect vehicle. Tom Kim was also very helpful and explained all warranty options. Would highly recommend them both. Best car buying experience I have had in many years. More