Hennessy Lexus of Gwinnett
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 904 reviews
Wonderful Car Buying Experience Daniel did a wonderful job of providing detailed information for the vehicle we were looking to buy. I was up front in the fact that I did not want a Daniel did a wonderful job of providing detailed information for the vehicle we were looking to buy. I was up front in the fact that I did not want any run around or typical car sale gimmicks as that is always something we have been faced with in the past when buying a car. Daniel was honest, professional, friendly, listened, and told us the bottom line price he that could offer on the car we were looking to buy. He listened to our questions and never made us feel rush or pressured. He is extremely knowledgeable on the Lexus brand which was important to us as we had a lot of questions about the brand. This was our first Lexus purchase and I have to say it was by far our most positive car buying experience. Another thing I would like to mention is that I wanted a specific leather color interior that was not showing on the internet. When I asked Daniel about the leather color I wanted he told me they had one, but the price was more than the vehicle we had been discussing. He offered to ask his manager to match the price of the car with the leather I wanted before I could ask him about lowering the price on the more expensive car. That said a lot about Daniel as a person and a salesman. He is fabulous! We ended up purchasing a 2019 Lexus UX 200. I LOVE the car! I have already told a friend to speak to Daniel when she gets ready to purchase her next Lexus. This is our first Lexus, but thanks to Daniel I do not think it will be our last Lexus purchase! More
Quality people and excellent customer service Show room very clean and impressive surroundings. Over all dealership and customer waiting area clean and roomy. People very friendly and willing to Show room very clean and impressive surroundings. Over all dealership and customer waiting area clean and roomy. People very friendly and willing to help you . More
Fourth Lexus from Hennessy - 15 minutes in and out! I selected my vehicle in advance and asked for a specific time to get in and out. My office made wagers on how long it would take.... with the longe I selected my vehicle in advance and asked for a specific time to get in and out. My office made wagers on how long it would take.... with the longest being 3 hours. GUESS WHAT??? Rich Mahoney had me in and out of finance office in 13 minutes. I was in my car and out the door in 15 minutes. Electronic desktop review and signing of paperwork is awesome. Taking home a thumbdrive with paperwork instead of a huge stack of paper was great too! Love this dealership! More
2nd Great Experience This is my second vehicle purchase from Hennessy Lexus and I am very satisfied with the team I worked with during my visit. Mike Harris was my salesm This is my second vehicle purchase from Hennessy Lexus and I am very satisfied with the team I worked with during my visit. Mike Harris was my salesman 3 years ago when I purchased my first vehicle and the customer service I received from him was awesome. I returned for my current vehicle purchased in September 2019 and I am happy I did because of vehicle price point and knowledgeable sales team. Mike ensured all my requirements were met and made this buying experience a great one. After choosing a vehicle, I was introduced to Rich Mahoney who handled the contract and financing. Rich did an great job of meeting my requirements and stating all of my options for financing. I was satisfied with my the outcome of this purchase and will likely do business with Mike and Rich again. I highly recommend visiting these guys if you are in the market for a new or pre-owned vehicle. Sincerely, Darryl Samuel, PMP More
Awesome dealer!!! We met with a professional (Dylan Saunders) who was very knowledgeable, courteous and respectful. During our visit he didn't rush, he answered all our We met with a professional (Dylan Saunders) who was very knowledgeable, courteous and respectful. During our visit he didn't rush, he answered all our questions. More
Excellent experience. Mike made all the difference!! Mike Harris was our main contact. He was easy to work with and had all the answers to my questions either directly or by bringing in another (Danie). Mike Harris was our main contact. He was easy to work with and had all the answers to my questions either directly or by bringing in another (Danie). We told him he is not a typical "used car salesman." His approach is supportive and not pushy. A true pleasure to work with. In contrast, Jin was so high energy, it was difficult to get answers to our questions. We did get there, it just took a lot of time and energy. Overall an exceptional experience. More
Best Buying Experience Nick Despo is such an exceptional sales person. He went above and beyond to make our purchase a pleasant experience. If you are looking to purchase Nick Despo is such an exceptional sales person. He went above and beyond to make our purchase a pleasant experience. If you are looking to purchase a vehicle at Hennessy Lexus of Gwinnett, ask for Nick. He is a person you can trust to get you the best deal. More
Thanks for all of your help Daniel! It has been a pleasure working with Daniel for my newly purchased vehicle. Not only was the process was very smooth, he went out of his way to ensure It has been a pleasure working with Daniel for my newly purchased vehicle. Not only was the process was very smooth, he went out of his way to ensure that I had everything I wanted and that my car was perfect. If you need help purchasing a vehicle - Daniel is your guy. More
An oasis from a dry and broken marketplace Brandon gets the service model for sure. Quick response and red carpet service from arrival until departure in my new car. After a few less than des Brandon gets the service model for sure. Quick response and red carpet service from arrival until departure in my new car. After a few less than desirable experiences this weekend in the Atlanta car market, I was amazed that there is a dealer out there that does not look or feel like a car dealership. Brandon was very knowledgeable about the car I was interested in, took care of every step of the sales process, and followed through on every little detail. I have to also give Kudos to Jin Kim in finance. She was very personable and expeditious in her work. My wife told me she was never going back to any other dealers after this experience! Fantastic job! More
Great Experience!!! Dream car!!! Great service had absolutely no problems. I highly recommend Andy to to help you on your journey of buying your new car. Quick and easy g Dream car!!! Great service had absolutely no problems. I highly recommend Andy to to help you on your journey of buying your new car. Quick and easy go get yours, We are in love with ours. More