
Hennessy Lexus of Gwinnett
Duluth, GA
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Thank you for the great service Ande. You listen to what I was looking for and understood the details. You were not another pushy sales guy and was very helpful. Thanks again! I’m enjoying my new ride. I was looking for and understood the details. You were not another pushy sales guy and was very helpful. Thanks again! I’m enjoying my new ride. More
Hands Down the Absolute Best Hands down, this car buying experience was the best I have ever had. Nick Despo's no pressure style and follow-up sealed the deal. Hands down, this car buying experience was the best I have ever had. Nick Despo's no pressure style and follow-up sealed the deal. More
Thanks Max Kim for the quick response and a great service. On Friday May 8 I had called to schedule a service appointment for my car. They transferred me to a lady name Natalie in the service departm service. On Friday May 8 I had called to schedule a service appointment for my car. They transferred me to a lady name Natalie in the service department while we were talking we got disconnected. I call back twice but they keep transfering me to her I guess she recognize my number or didn't want to answer her phone. After being on hold for the second time someone transferred my call to John I left a message and didn't receive a response. Waited for about 3 hrs then at 3:13pm I decided to go online I saw Max Kim email and contact him for a last ditch effort. To my surprise he responded and schedule me for Monday at 10am. Now that makes me wonder how come Max responded so quickly but Natalie and John did not I guess that's the difference between great service and one's that don't really care. More
Top Shelf No Pressure Sales Experience Brandon was awesome to work with and was the consummate professional. I live 100 miles from Hennessy and Brandon met me half way for a test drive - t Brandon was awesome to work with and was the consummate professional. I live 100 miles from Hennessy and Brandon met me half way for a test drive - that's customer service! More
High Class & Great Experience I recently bought my very first car, a Lexus Es350. I reached out to the dealership online and Austin was very helpful in the days leading up to my pu I recently bought my very first car, a Lexus Es350. I reached out to the dealership online and Austin was very helpful in the days leading up to my purchase. He asked a ton of questions to make my overall experience quick and easy! More
Great professionalism, great service, outstanding representative of the Hennessy Lexus dealership and Lexus brand! What you see is what you get. No false claims or misleading promises. Dylan was very representative of the Hennessy Lexus dealership and Lexus brand! What you see is what you get. No false claims or misleading promises. Dylan was very attentive to our needs and made the buying experience pleasant and all about us. It is not often I can say it was worth our time spending a beautiful, sunny Saturday afternoon sitting in a car dealership. Dylan made the most of our time by being knowledgable and prepared. Bravo Dylan! More
Austin Marmontello I recently purchased a RX 350 from Gwinnett Lexus and Austin. I have had excellent service and now sales experience with Austin and feel he is excell I recently purchased a RX 350 from Gwinnett Lexus and Austin. I have had excellent service and now sales experience with Austin and feel he is excellent. His knowledge both with the service side and the sales side of the process is very helpful. He was able to get some items corrected on my purchase without problems and the process was smooth and painless. More
Purchased Certified Lexus RX350 I called Hennessy Lexus of Gwinnett the day before I went to purchase a used Certified Lexus RX350 and spoke with Austin Marmontello. He was very pol I called Hennessy Lexus of Gwinnett the day before I went to purchase a used Certified Lexus RX350 and spoke with Austin Marmontello. He was very polite, knowledgeable and professional and I scheduled a meeting with him for the next day. When I arrived I asked to speak with him and shortly thereafter he came out to meet me. He impressed me with his easy going attitude with no pressure of any kind. I was probably the one pressuring him for a good deal and I got exactly what I wanted. I highly recommend Austin because you will not be disappointed and will leave the dealership feeling well taken care of. Thank you again Austin and thank you Tom Kim for your expertise in finance and getting me the best rate possible! More
Brandon is the best salesman I've worked with! This is my second purchase at this dealership and both experiences have been very good. This time around, Brandon So helped me and my wife purchase a This is my second purchase at this dealership and both experiences have been very good. This time around, Brandon So helped me and my wife purchase a used NX200T. I reached out to him a few days before coming to the dealership and he handpicked a few models that he thought would be suitable for a family car with our budget in mind. He was very thorough, efficient, respectful of our time, and professional throughout the entire process. Brandon truly cares for his clients and it's visibly displayed in his care for them post-transaction. He has gone above and beyond his normal job duties to help us with our purchase and we couldn't be happier. Thanks Brandon! More