Hennessy Lexus of Gwinnett
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 904 reviews
Best buying car experience Thank you Dylan Saunders for making this buying experience quick and easy. You held to your promise and the truck was exactly what you said it would b Thank you Dylan Saunders for making this buying experience quick and easy. You held to your promise and the truck was exactly what you said it would be. Finance was quick and great. Thanks Hennessy Lexus for allowing me to buy my dream SUV. More
Nick is the best! We were dreading car shopping, but we met Nick in the lot. He was easy going, professional, and extremely knowledgeable. When it came time to talk m We were dreading car shopping, but we met Nick in the lot. He was easy going, professional, and extremely knowledgeable. When it came time to talk money, he was honest and very informative. Nick was a pleasure to work with, and we look forward to continued excellence in service from him and Hennessy in the future. More
I went in looking for a pre-owned Lexus. I did tons of research and knew what I was looking for keeping in mind that pre-owned may have some limitations. I found exactly what I wanted and worked with Nic research and knew what I was looking for keeping in mind that pre-owned may have some limitations. I found exactly what I wanted and worked with Nick Despo. We agreed to a price that was where I needed to be. It was a hassle free process and we were in and out in much less time than anticipated. Because it was a weekend, I had to come back and have some additional things done. Everything was delivered as promised and Nick helped every step of the way. Nick is a class act and makes you feel like you are part of the family. There was none of the typical sit and wait for the back and forth. After we agreed on the price, the vehicle was perfect and ready to go. Trust a regular guy that Nick Despo will take amazing care of you and is A+. Would definitely buy from him again. Excellent experience from start to finish. More
Mike Harris was knowledgeable, patient and helpful as we debated new versus pre-owned SUVs. His no-pressure professionalism is appreciated. When we returned two days later, we specifically requested Mike debated new versus pre-owned SUVs. His no-pressure professionalism is appreciated. When we returned two days later, we specifically requested Mike to test drive our choice and close the deal. We will definitely return to Mike for our next Lexus purchase. More
Brandon So is a very knowledgeable young man who takes the time to truly help you find the auto that is right for you. He is patient and professional. Good on him. the time to truly help you find the auto that is right for you. He is patient and professional. Good on him. More
I had worked with Dylan for three weeks to find the car I wanted. He called when he found it and was an amazing sales person. Friendly, honest and very knowledgeable. He even programmed my contacts which I wanted. He called when he found it and was an amazing sales person. Friendly, honest and very knowledgeable. He even programmed my contacts which I greatly appreciated. More
I had searched for a low mileage, certified pre owned RX350 with premium package and pristine condition for over a year. Once I submitted an inquiry, Brandon contacted me immediately by email and later b RX350 with premium package and pristine condition for over a year. Once I submitted an inquiry, Brandon contacted me immediately by email and later by phone to answer any questions I had. We set up an appointment and he had the cars ready for test drive upon my arrival. My initial inquiry was lacking a NAV system and Brandon suggested another that had just come in but was in the back for detailing. We took an extensive test drive while he explained all the features. Once we selected the vehicle, the negotiations included an itemized list of what was in the offers. He worked with his manager to get us a discount and even offered to remove the certification if it would help with our budget (we decided to keep it). Once the price was settled, which did not take long, we were sent to Sam in Finance. He worked to get us a great interest rate and an extended warranty package. Neither Brandon or Sam were pushy or over bearing and were pleasant to deal with. Finally, Brandon made sure all the basic features were covered and offered a more extensive training session when we had more time. I would highly recommend Brandon and Sam and the Hennessy Lexus experience. More
Jeremy Russell was very transparent and honest when he tried to get my business. Waiting was a little long when I walked in without any appointment for my first visit, but it is much faster and better sin tried to get my business. Waiting was a little long when I walked in without any appointment for my first visit, but it is much faster and better since I got help from Jeremy. Within 2 hours, purchase is completed. More
Nick was the ultimate salesman. I'm in the auto industry and have seen many salesman. Nick is one of the best out here. He made purchasing my beautiful Lexus a wonderful experience. I look forward to sendin and have seen many salesman. Nick is one of the best out here. He made purchasing my beautiful Lexus a wonderful experience. I look forward to sending customers his way. I also look forward to purchasing my next vehicle from him. Thank you Nick! More
Great customer service and personal approach. It was a pleasure working with him and with the finance person - whose name I did not get. A plus. pleasure working with him and with the finance person - whose name I did not get. A plus. More