
Hennessy Lexus of Gwinnett
Duluth, GA
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Great customer service in both sales and service dept! Bought my first Lexus here 3yrs ago and continue to come here for every single car maintenance as indicated by Manufacture guideline. The sales dept a Bought my first Lexus here 3yrs ago and continue to come here for every single car maintenance as indicated by Manufacture guideline. The sales dept and salesman I dealt with was Michael. He treated me with respect and courteous customer service manner. He is very knowledgeable about the car I was buying. The service dept also mirrored and extend the same great customer service as the sales dept. You heard story where you get good sales experience but the service dept end up ruined the client & dealer relationship. I will be back for all my car needs and more! More
The Best Dealership EVER! My first Lexus purchase w/Hennessy Lexus of Gwinnett was in 2004. The best car and service I had ever had. Then traded up in 2008 for the next RX 33 My first Lexus purchase w/Hennessy Lexus of Gwinnett was in 2004. The best car and service I had ever had. Then traded up in 2008 for the next RX 330. Then traded up again for the Rx350 in 2011. Kept that car until 2019-traded in for RX 350 F SPORT...what a beauty. I have never had such an amazing experience with car buying than with Hennessy Lexus of Gwinnett.. Joe Gaunt, head of service dept is absolutely the best ever. Britt Kaminsky, car sales consultant, is A+. Rich M in financing is great and the GM, Hugh is great too. The customer service is nothing you will ever find anywhere else. Trust me...they are the best of the best. Your Next Lexus purchase must be at Hennessy of Gwinnett. More
I first met Bill in 2006, when I bought my first Lexus. I called and expressed to Bill what I was looking for this week. Bill was prepared, had chosen vehicles for me to choose from and was very knowledg I called and expressed to Bill what I was looking for this week. Bill was prepared, had chosen vehicles for me to choose from and was very knowledgable and patient throughout the entire purchasing process. He and Rich, the financial person, made the purchase of my Lexus NXt a very pleasant experience! I love my salesman and Hennessey Lexus. Joan Jackson More
Andy was great from the start. He reached out to me via text the minute I inquired about the car I ended up purchasing. And we made a appointment to meet and when I arrived he was great. We test drove th text the minute I inquired about the car I ended up purchasing. And we made a appointment to meet and when I arrived he was great. We test drove the car and within a few hours we made a deal on the car. Great customer service and knowledge. I was buying a Mercedes not a Lexus and that never was anything Andy made me feel bad about ! More
Brandon was professional from the start.He was prompt Brandon was professional from the start. He was prompt and yet not pushy. He gave the information needed and respected our need for social distancin Brandon was professional from the start. He was prompt and yet not pushy. He gave the information needed and respected our need for social distancing. We only wish we had a better discount from the dealership as we got the impression that it can be negotiated only of we physically showed up at the Dealership. In summary, Brandon is going places with his great attitude and attention to customer needs. We wish him the best. More
Best buying car experience Thank you Dylan Saunders for making this buying experience quick and easy. You held to your promise and the truck was exactly what you said it would b Thank you Dylan Saunders for making this buying experience quick and easy. You held to your promise and the truck was exactly what you said it would be. Finance was quick and great. Thanks Hennessy Lexus for allowing me to buy my dream SUV. More
Nick is the best! We were dreading car shopping, but we met Nick in the lot. He was easy going, professional, and extremely knowledgeable. When it came time to talk m We were dreading car shopping, but we met Nick in the lot. He was easy going, professional, and extremely knowledgeable. When it came time to talk money, he was honest and very informative. Nick was a pleasure to work with, and we look forward to continued excellence in service from him and Hennessy in the future. More
I went in looking for a pre-owned Lexus. I did tons of research and knew what I was looking for keeping in mind that pre-owned may have some limitations. I found exactly what I wanted and worked with Nic research and knew what I was looking for keeping in mind that pre-owned may have some limitations. I found exactly what I wanted and worked with Nick Despo. We agreed to a price that was where I needed to be. It was a hassle free process and we were in and out in much less time than anticipated. Because it was a weekend, I had to come back and have some additional things done. Everything was delivered as promised and Nick helped every step of the way. Nick is a class act and makes you feel like you are part of the family. There was none of the typical sit and wait for the back and forth. After we agreed on the price, the vehicle was perfect and ready to go. Trust a regular guy that Nick Despo will take amazing care of you and is A+. Would definitely buy from him again. Excellent experience from start to finish. More
Mike Harris was knowledgeable, patient and helpful as we debated new versus pre-owned SUVs. His no-pressure professionalism is appreciated. When we returned two days later, we specifically requested Mike debated new versus pre-owned SUVs. His no-pressure professionalism is appreciated. When we returned two days later, we specifically requested Mike to test drive our choice and close the deal. We will definitely return to Mike for our next Lexus purchase. More