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Hennessy Lexus of Gwinnett

Duluth, GA

4.3
910 Reviews

3383 Satellite Boulevard

Duluth, GA

30096

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Showing 910 reviews

August 12, 2020

Waiting 30 minutes simply to test drive a car, and i called ahead. Owned lexus for 20 years this blows my mind how hard it is to buy a car More

by Mrt
Recommend Dealer
No
Employees Worked With
Colin Barker
Aug 13, 2020 -

Hennessy Lexus of Gwinnett responded

It's disappointing to know that you were not fully satisfied with your experience at our dealership. We always strive to provide our guests with exceptional customer service. Would you please reach out at your earliest convenience so we can understand what happened to leave you dissatisfied? Call 770-680-1000 and ask for me. Sincerely, Sophia M. Miletello Customer Service Specialist (770) 680-8016

August 10, 2020

Mike Harris - Best Salesperson at Hennessy Lexus Mike was highly recommended by my service tech, Drew Wagner. He said he will treat you with respect and is not pushy at all. So… I contacted Mike, t More

by jpavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harris, Rich Mahoney
Aug 10, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for the positive review and rating! We are delighted to know that you had a wonderful car-buying experience with us and with the help of Mike who provided outstanding customer service. We will make sure to share your kind words with him and we hope that you will continue to choose us as your dealership. Enjoy your car!

August 10, 2020

Micheal Tran is awesome. He helped me get my dream car easily. If there was a ten star It would be easily a 10 star. More

by Dean Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tran
Aug 11, 2020 -

Hennessy Lexus of Gwinnett responded

We loved reading about your 5-star experience with Michael Tran! Hearing that he helped you get your dream car is the best thing we could hope for! We would like to thank you for this amazing review and for choosing Hennessy Lexus of Gwinnett!

August 08, 2020

Got My Dream Car! I had my eye on this car for a few years now, every time I would see one drive by I would turn my head. It is the ultimate mom car. I was waiting for More

by MamaBear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tran
Aug 08, 2020 -

Hennessy Lexus of Gwinnett responded

Wow! Thank you so much for the amazing review. We truly appreciate you taking the time to share your experience with us. It's great to know that Michael could help you find your perfect mom car and provide you with top-notch service. Enjoy!

August 06, 2020

Brandon was very helpful with our process of buying a new car. I had my previous car for 20 yrs & the transition was made easier w/ his kindness & knowledge. More

by Leah08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kim, Brandon So
Aug 06, 2020 -

Hennessy Lexus of Gwinnett responded

Hi there, thank you so much for the great review! We'll be sure to share your comments with Brandon! Congratulations on your new car! We hope you have a great day.

July 31, 2020

Great Buying Experience! 🚗 My recent buying experience from Hennessy Gwinnett was such a pleasure! I wasn’t sure which model I wanted, and Michael Wiggins was very patient du More

by GirlsFly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Zeller, Jeff Smedley, Michael Wiggins, Danie Parker, Rich Mahoney
Aug 01, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, thank you so much for trusting us with two great car-buying experiences! We are so happy to learn you drove away both times with exactly what you wanted, and that you had a smooth and enjoyable process. We plan on continuing to deliver top-notch service with each visit. Have a great weekend!

July 28, 2020

Everyone there was extremely professional and made me and my wife feel special. Dylan really made the car buying experience easy due to his very hard working attitude. Thank you all! More

by Bballizlife74
Recommend Dealer
Yes
Employees Worked With
Dylan Saunders, Sam Chun
Jul 29, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for the positive review and rating! We are happy to know that you and your wife had a good car-buying experience with us and with the help of Dylan. We value your business and we hope that you enjoy your car!

July 26, 2020

WONDERFUL GREAT SALES 👍 PERSON. I LOVE MY GX460. I THANK YOU SO MUCH FOR HELPING ME. THANK YOU FOR BEING PATIENT EXPLAINING THE VEHICLE TO ME WHERE EVERYTHING ARE. THANK YOU. More

by tewanameekins
Recommend Dealer
Yes
Employees Worked With
Dylan Saunders
Jul 26, 2020 -

Hennessy Lexus of Gwinnett responded

Congrats on your GX460! We are so happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 26, 2020

I tried to buy a Mercedes and Volvo car. However, the dealers' service was not good and even they did not understand their car. I really disappointed. Because no matter how good the car is, if the servic More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Nguyen, Rich Mahoney
Jul 27, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for the positive feedback! We are happy to know that our team provided you with great customer service, especially Andy. We hope that you will continue to visit us in the future!

Jul 27, 2020 -

Hennessy Lexus of Gwinnett responded

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July 23, 2020

Wonderful experience Nick Despo was pleasant and very professional, I didn't feel rushed and he didn't harass me to buy. Nick was very accommodating and I didn't spend my More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Despo
Jul 24, 2020 -

Hennessy Lexus of Gwinnett responded

Tina, thank you for taking the time to write a positive review! We are happy to hear Nick was able to help you find a great car and was able to make your overall experience at our dealership pleasant. If you ever need help with your new ride, feel free to give us a call!

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