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Hennessy Lexus of Gwinnett

Duluth, GA

4.2
904 Reviews

3383 Satellite Boulevard

Duluth, GA

30096

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Showing 904 reviews

July 16, 2024

Michael knows his inventory and he is knowledgeable and professional about helping me make my selection. Having been a loyal customer and previously buying my first Lexus in 2009, the vehicle really sells More

by aadamsland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harris, Sam Chun
Aug 02, 2024 -

Hennessy Lexus of Gwinnett responded

Thank you for the glowing review! We’re thrilled that Michael’s expertise and professionalism helped you enjoy your Lexus experience. It’s wonderful to hear you’re loving your new vehicle and that you’ve been a loyal customer since 2009. We appreciate the 5-star rating and your recommendation! Sincerely, The Hennessy Lexus of Gwinnett Team

July 14, 2024

Michael is an AWESOME salesman and individual. I have never experienced an individual salesman so committed in satisfying and pleasing his customer. He listens to his customer's wishes, and does More

by aust9534
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harris
Aug 02, 2024 -

Hennessy Lexus of Gwinnett responded

Thank you for your fantastic review! We’re delighted to hear that Michael’s dedication and commitment made such a positive impact on your experience. It’s wonderful to know he went above and beyond to fulfill your wishes with the Lexus F-Sports 350. We truly appreciate your kind words and are grateful for your trust in us! Sincerely, The Hennessy Lexus of Gwinnett Team

July 10, 2024

Mike is amazing! !! We love him!!! We have bought 3 cars from Mike and I send my family and friends to Mike. He is always a pleasure to work with and always smiling More

by dhorton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harris
Aug 02, 2024 -

Hennessy Lexus of Gwinnett responded

Thank you so much for your kind words! We’re thrilled to hear that Mike has consistently provided you with excellent service and that you and your loved ones have had great experiences. We appreciate your continued trust and support! Sincerely, The Hennessy Lexus of Gwinnett Team

July 09, 2024

Mike Harris is your guy. He listens and gives you several options to choose from. Very personable and patient. More

by kdelay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan B, Mike Harris, Sam Chun
Aug 02, 2024 -

Hennessy Lexus of Gwinnett responded

Thank you for leaving Mike 5 stars! Mike truly cares for his clients and it shows. We look forward to serving you again in the future! Sincerely, The Hennessy Lexus of Gwinnett Team

July 03, 2024

Responsive to client's needs: EXCEPTIONAL! Mr. Charles and Sam worked diligently to find a vehicle and financing that my my needs. Lexus hospitality reign TOP from the front door to the purc More

by DrJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chun, Charles Washington, Diana Shasta
Aug 02, 2024 -

Hennessy Lexus of Gwinnett responded

Thank you for the wonderful feedback! We’re thrilled that Mr. Charles and Sam could meet your needs and that Diana’s friendly service and car tutorial added to your positive experience. We’re delighted you love your Lexus and look forward to seeing you again! Sincerely, The Hennessy Lexus of Gwinnett Team

May 12, 2024

I specifically asked for a Maintenance Service Pkg with my Lexus. I was told it is NOT offered with LEXUS vehicles. This was my first Lexus. 2023/ES350 Ultra Luxury. To find out later that was a lie was qu More

by Bocohran
Recommend Dealer
No
Employees Worked With
Brian Gust
May 22, 2024 -

Hennessy Lexus of Gwinnett responded

Ms. Cochran, thank you for bringing your concerns to light. We apologize for any misinformation provided regarding the Maintenance Service Package. We absolutely understand your frustration. We appreciate your positive feedback about the vehicle itself and are committed to earning your trust. Please call 770.680.1000 at your earliest convenience so that Alondra Valenzuela may address your concerns directly. Sincerely, The Hennessy Lexus of Gwinnett Team

May 06, 2024

People work too hard for their money to be swindled. 2nd time buyer... paying cash... having purchase concerns. Asked only not to be taken advantage of because I need a car. Daniel said "techs perform More

by dquammie
Purchase Time
Recommend Dealer
No
Employees Worked With
Daniel Lee
May 22, 2024 -

Hennessy Lexus of Gwinnett responded

We appreciate you bringing your concerns to light, though we are terribly sorry to hear them -- especially coming from a second time client of ours. Quality is truly our priority; the experience you've described is not the Hennessy way. We encourage you to call (844) 975-0427 so that our General Sales Manager (Forrest Jones) or any of our Sales Managers on duty may address these issues. Sincerely, The Hennessy Lexus of Atlanta Team

May 01, 2024

My overall experience with Hennessy Lexus of Gwinnett was nothing but exceptional. I received a phone call, two phone calls actually, from Hussein Ahmadu while I was at work. He made sure that I was taken ca More

by Kel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine/Katherine Finance Department. , Hussein Ahmadu
May 02, 2024 -

Hennessy Lexus of Gwinnett responded

Kel, thank you for your wonderful review! We're thrilled to hear that Hussein and Catherine provided exceptional service during your car purchasing process. Ensuring a seamless and stress-free experience for our customers is always our priority, and we're delighted that they went above and beyond to make sure you were well taken care of. We truly appreciate your recommendation, as well as your kind words about our dealership and Hussein in particular. We look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Gwinnett Team

April 28, 2024

Mike Harris is THE one to see if you want someone who cares, who listens, and who will work to find the perfect match of a car for you! This is my third Lexus and just bought one a year ago. Unfortunate More

by jenenecraig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harris
May 02, 2024 -

Hennessy Lexus of Gwinnett responded

Jenene, thank you for your glowing review! We're thrilled to hear that Mike provided exceptional service and helped you find the perfect car despite the unexpected need to trade in your previous one. Your satisfaction and comfort are always our top priorities, and it's wonderful to know that Mike's expertise and care made your experience positive and stress-free. We truly appreciate your trust in us and your loyalty to Lexus. It was our pleasure to assist you, and we look forward to serving you again in the future! Sincerely, The Hennessy Lexus of Gwinnett Team

April 12, 2024

Polite, easy going, and kept it real with none of that shenanigans. Would recommend, as well schedule an appointment for faster services More

by Ikhanhic1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Apr 16, 2024 -

Hennessy Lexus of Gwinnett responded

At Hennessy Lexus of Gwinnett, keeping it real and providing straightforward, top-tier service is our ultimate aim. We truly appreciate your recommendation and look forward to serving you again in the future!

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