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Hennessy Lexus of Gwinnett

Duluth, GA

4.2
904 Reviews

3383 Satellite Boulevard

Duluth, GA

30096

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Showing 904 reviews

August 21, 2020

Michael I just wanted to write you a quick note to Michael I just wanted to write you a quick note to thank you for your honesty, dedication and for going above and beyond while selling me my first More

by ralphwinn144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tran
Aug 21, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for the incredible review! We will be sure to pass this along to Michael and thank him for providing you with such an exceptional experience. We look forward to working with you again!

August 20, 2020

Excelente servicio por eso espere que tuvieran el carro y color para comprárselo a ustedes y no en otro lugar todos se portaron muy bien espero que así sean cuando tenga algún problema y no se porten como en More

by Jaime Baeza-Carrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Saunders
Aug 20, 2020 -

Hennessy Lexus of Gwinnett responded

Hi Jaime, thank you for the wonderful review! We're so happy to know you had a positive experience with our team. We truly appreciate your business and look forward to working with you in the future.

August 17, 2020

Purchase could not have been better. Salesman and finance guys were great. Thanks. Brian and Tom never had a better experience with a dealer. Wonderfully More

by Jmac3595
Recommend Dealer
Yes
Employees Worked With
Tom Kim, Brian Kim
Aug 17, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Brian and Tom. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

August 14, 2020

Best purchase experiance ever!! The finace manager and sales person especially, Chong Yi helped me so much to make the deal happen inspite of my low credit! Thank you! More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Yi
Aug 15, 2020 -

Hennessy Lexus of Gwinnett responded

WOW! Thank you for taking the time to write about your experience. It is wonderful to hear that Chong was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

August 12, 2020

Waiting 30 minutes simply to test drive a car, and i called ahead. Owned lexus for 20 years this blows my mind how hard it is to buy a car More

by Mrt
Recommend Dealer
No
Employees Worked With
Colin Barker
Aug 13, 2020 -

Hennessy Lexus of Gwinnett responded

It's disappointing to know that you were not fully satisfied with your experience at our dealership. We always strive to provide our guests with exceptional customer service. Would you please reach out at your earliest convenience so we can understand what happened to leave you dissatisfied? Call 770-680-1000 and ask for me. Sincerely, Sophia M. Miletello Customer Service Specialist (770) 680-8016

August 10, 2020

Mike Harris - Best Salesperson at Hennessy Lexus Mike was highly recommended by my service tech, Drew Wagner. He said he will treat you with respect and is not pushy at all. So… I contacted Mike, t More

by jpavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harris, Rich Mahoney
Aug 10, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for the positive review and rating! We are delighted to know that you had a wonderful car-buying experience with us and with the help of Mike who provided outstanding customer service. We will make sure to share your kind words with him and we hope that you will continue to choose us as your dealership. Enjoy your car!

August 10, 2020

Micheal Tran is awesome. He helped me get my dream car easily. If there was a ten star It would be easily a 10 star. More

by Dean Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tran
Aug 11, 2020 -

Hennessy Lexus of Gwinnett responded

We loved reading about your 5-star experience with Michael Tran! Hearing that he helped you get your dream car is the best thing we could hope for! We would like to thank you for this amazing review and for choosing Hennessy Lexus of Gwinnett!

August 08, 2020

Got My Dream Car! I had my eye on this car for a few years now, every time I would see one drive by I would turn my head. It is the ultimate mom car. I was waiting for More

by MamaBear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tran
Aug 08, 2020 -

Hennessy Lexus of Gwinnett responded

Wow! Thank you so much for the amazing review. We truly appreciate you taking the time to share your experience with us. It's great to know that Michael could help you find your perfect mom car and provide you with top-notch service. Enjoy!

August 06, 2020

Brandon was very helpful with our process of buying a new car. I had my previous car for 20 yrs & the transition was made easier w/ his kindness & knowledge. More

by Leah08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kim, Brandon So
Aug 06, 2020 -

Hennessy Lexus of Gwinnett responded

Hi there, thank you so much for the great review! We'll be sure to share your comments with Brandon! Congratulations on your new car! We hope you have a great day.

July 31, 2020

Great Buying Experience! 🚗 My recent buying experience from Hennessy Gwinnett was such a pleasure! I wasn’t sure which model I wanted, and Michael Wiggins was very patient du More

by GirlsFly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Zeller, Jeff Smedley, Michael Wiggins, Danie Parker, Rich Mahoney
Aug 01, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, thank you so much for trusting us with two great car-buying experiences! We are so happy to learn you drove away both times with exactly what you wanted, and that you had a smooth and enjoyable process. We plan on continuing to deliver top-notch service with each visit. Have a great weekend!

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