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Hennessy Lexus of Gwinnett

Duluth, GA

4.2
904 Reviews

3383 Satellite Boulevard

Duluth, GA

30096

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Showing 904 reviews

November 24, 2020

Is it today was extremely pleasant Mr. Jeff NGUYEN assisted me on my technical issues with the phone in the car hook up. Very patient and explained and corrected some of the questions that I had in ad More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Armstrong, Jeff Nguyen
Nov 24, 2020 -

Hennessy Lexus of Gwinnett responded

Wow, thank you for the kind words and great review. We take pride in giving all of our valued customers a truly world-class experience and we are glad you experienced that. Thank you again for taking the time to leave us this great feedback! Sincerely, The Hennessy Lexus of Gwinnett Team

November 15, 2020

Mr Danny and Mr Rich they both very friendly and Helpful. For my Việt people if you guys struggle with English. I would definitely recommend to come see Danny. He will help you with his best and will help u More

by Nhu Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hua, Rich Mahoney
Nov 15, 2020 -

Hennessy Lexus of Gwinnett responded

Nhu, Thank you for the awesome review and taking the time to mention Danny and his ability to speak Vietnamese; we'll be sure to pass along your kind comments to him and Rich and the rest of the team as they will definitely enjoy hearing them. Thank you for your patronage and have a great day! Sincerely, The Hennessy Lexus of Gwinnett Team

November 09, 2020

Julia Darley and Joe Gaunt continue to provide excellent service for my family! We have been coming for service for 18 years. We service all of our vehicles with only Hennessy More

by Adams 1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Gaunt, Julia Darley
Nov 10, 2020 -

Hennessy Lexus of Gwinnett responded

Adams, Wow, thank you for the kind words and great review. We take pride in giving all of our valued customers an excellent experience and we are glad you experienced that. Thank you again for taking the time to leave us this great feedback! Sincerely, The Hennessy Lexus of Gwinnett Team

November 02, 2020

WONDERFUL EXPERIENCE!!! All we can say is WOW! Such an outstanding dealership filled with great cars and even better associates, Nick Despo went out of his way to make sure we were well taken care of and More

by Major Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Zeller, Rich Mahoney, Nick Despo
Nov 03, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, Wow, thank you for the kind words and great review. We take pride in giving all of our valued customers a truly world class experience and we are glad you experienced that. Thank you again for taking the time to leave us this great feedback! Sincerely, The Hennessy Lexus of Gwinnett Team

October 31, 2020

Worst experience ever dealt with Don Park was here to have nitrogen put in my tires he upsold me an alignment which I was fine with doing then 30 minutes later came came to say the technician could not More

by Kfray
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don Park
Oct 31, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, We appreciate you letting us know about this situation as it certainly is not one that we wish any of our valued customers to have. Please contact me at your earliest convenience so that we can work together to get this situation resolved for you. I look forward to hearing from you. Sincerely, Sophia Miletello - Customer Care Hennessy Lexus of Gwinnett (770) 680-8016

October 25, 2020

I had a WONDERFUL experience here. The staff was excellent and accommodating. Very professional and willing to assist customers. I was assisted by a one Mr. Mike Harris who was AWESOME! He attended More

by Kingsmen2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harris, Rich Mahoney
Oct 25, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, Wow, thank you for the kind words and great review for Mike and the team. We take pride in giving all of our valued customers a truly world class experience and we are glad you experienced that. Thank you again for taking the time to leave us this great feedback! Sincerely, The Hennessy Lexus of Gwinnett Team

October 15, 2020

I had a great sales experience with Brandon. He listened to what I wanted, never pushy. I came with a goal and I left satisfied. Thank you! More

by mrsawatimite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Robb, Brandon So
Oct 15, 2020 -

Hennessy Lexus of Gwinnett responded

Hello, we appreciate your kind words with Brandon! We hope to see you again soon.

October 13, 2020

I really appreciate Brandon’s work on my car. He let me drive multiple options and worked hard to get them ready. He also helped entertain my child who was became bored after 5 mins of the process. Thanks More

by dlwoods00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon So, Sam Chun
Oct 13, 2020 -

Hennessy Lexus of Gwinnett responded

You're so welcome! We know that dealerships are not the most interesting places for small kids, so we are glad to see that Brandon did all he could to make you both comfortable. If there is anything else we can do for you, please be sure to let us know!

October 13, 2020

I was promptly greeted when pulling into the service drive. My temp was taken and I was offered refreshments and seating in the lounge. You can tell that really care about their customers and their empl More

by Dsanders216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Darley
Oct 14, 2020 -

Hennessy Lexus of Gwinnett responded

Thank you for the awesome review and taking the time to mention Julia, we'll be sure to pass along your kind comments to Julia and the rest of the team as they will definitely enjoy hearing them. Thank you for your patronage and have a great day! Sincerely, The Hennessy Lexus of Gwinnett Team

October 10, 2020

Ryan was great. Told me what I needed and got me in and out in a timely fashion. Thanks. Will use them again for my service needs. More

by basilwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Oct 27, 2020 -

Hennessy Lexus of Gwinnett responded

Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with Ryan. We want every experience to be “five stars”! Thank you for taking the time to share your service experience; the team will be thrilled to hear your feedback!

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