Hennessy Lexus of Gwinnett

I do not recommend doing business with Hennessy Lexus. We leased our RX-350 from them. Decided to sell the vehicle back. They were impossible to get in touch with. Nobody returned my wife’s calls until today leased our RX-350 from them. Decided to sell the vehicle back. They were impossible to get in touch with. Nobody returned my wife’s calls until today. She drove from Canton to Duluth to sell the vehicle, they did not have the check ready. They were not prepared to do business. I drove from work in the traffic and the rain, just simply looking for an explanation as to why they weren’t prepared, and I also wanted to review the paperwork. If everything looked good we were gonna sell it to them, only for Vince to say he doesn’t want to purchase the vehicle because he doesn’t want an unhappy customer. Well they got one. We will never do business with Hennessy again and I will be sure to let Lexus corporate know about this unprofessional and terrible experience. This company is a complete joke and wasted hours of our time. We are a Lexus family too. Really a shame. More

Customer service is consistently excellent at this dealership. I recommend Hennessy Lexus for new car buyers and existing customers. dealership. I recommend Hennessy Lexus for new car buyers and existing customers. More

Service is excellent. Thank you for your service on my car. I would like to recommend to everyone to come this dealer. Thanks car. I would like to recommend to everyone to come this dealer. Thanks More

Mathew garapic did a fantastic job finding me the exact car i was looking for thank you matt garapic wooo car i was looking for thank you matt garapic wooo More

My rear floor mats for my LS460 were stolen, I reported it to the dealership several times and to the customer service rep who calls to find out how your experience was and nothing was done about it and no it to the dealership several times and to the customer service rep who calls to find out how your experience was and nothing was done about it and no one returned my calls. My advice to other customers, always check your vehicle before leaving the dearlship. More

Daniel followed up on each inquiry I made concerning several cars. He had a great knowledge of inventory, car models and their distinct differences, and very specific details of each car I was intereste several cars. He had a great knowledge of inventory, car models and their distinct differences, and very specific details of each car I was interested in. When I came to select the car, his helpfulness was instrumental in my selection of the best car for me. He was very professional and forthright with no pushy or aggressive sales methods. He did such an impressive presentation and his salesmanship is top rate. He is probably the best sales person of any product or service I have experienced. What a phenomenal overall experience. More

Don Park cares about the quality of your car. He takes care of our car very well every time my family comes to the dealership. We're always happy and satisfied to have him as our service consultant. care of our car very well every time my family comes to the dealership. We're always happy and satisfied to have him as our service consultant. More

Mr. Don Park was very friendly and he did best service. I can trust him very well. He is also very knowlegeable about my car. can trust him very well. He is also very knowlegeable about my car. More