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Hennessy Lexus of Atlanta

Atlanta, GA

Overview
Reviews
Vehicles
4.1
385 Reviews
Call Dealership (770) 457-6800
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5955 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 385 reviews

April 04, 2023

I recently had a very disappointing experience with Hennessy Lexus of Atlanta. I was interested in purchasing a 2023 Lexus RC 350 (Stock # :2230599 VIN JTHGZ5BC0P5026604) from their dealership, and unf More

by Dorofino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexis Walls, Jasmine Teague, Jeff Culbreth
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Apr 06, 2023 -

Hennessy Lexus of Atlanta responded

Thank you for taking time to share your concerns regarding your recent inquiry with our dealership. Customer satisfaction is our top priority, and we are truly sorry to hear that we fell short of your expectations. At your earliest convenience, we invite you to call 678.542.1798 to speak with our New Car Director, Jason Alston, so that we can address your concerns directly and provide clarity. Sincerely, The Hennessy Lexus of Atlanta Team

Apr 24, 2023 -

Dorofino responded

Hi Jason, please feel free to call me at any time to address this issue. Thank you

April 02, 2023

Mike Williams always makes me feel like I own the place. Very special and satisfactory. More

by Fbedinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Williams
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Apr 04, 2023 -

Hennessy Lexus of Atlanta responded

We are truly elated to hear that Mike Williams' personable and dedicated assistance shone again during your most recent service visit! We will be sure to pass along your high remarks. We look forward to serving you again down the road! Sincerely, The Hennessy Lexus of Atlanta Service Team

March 24, 2023

The service was fast, thorough and professional. I was happy with the result of my service visit. More

by gregantine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall
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Mar 24, 2023 -

Hennessy Lexus of Atlanta responded

We're happy to hear that you're happy with the result of your service visit! We look forward to serving you with speed, dedication, and professionalism at every visit to come. Sincerely, The Hennessy Lexus of Atlanta Service Team

March 21, 2023

Great customer service with knowledgeable and professional service team Reps. My personal experience with sale Rep Clayton, has always provided me with exceptional service and quality that I tr More

by tatmon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Norris
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Mar 21, 2023 -

Hennessy Lexus of Atlanta responded

We're thrilled to hear that you had another trustworthy and exceptional service visit with us thanks to Clayton and the team! We are honored to pass along your words of high praise. We look forward to serving you again down the line! Sincerely, The Hennessy Lexus of Atlanta Team

January 30, 2023

The delaership is overall a great location. Everyone was very friendly and did not have the typical dealership vibe. More

by griffin.michaelk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sung Choe
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Jan 30, 2023 -

Hennessy Lexus of Atlanta responded

Griffin, we appreciate this 5-star feedback from you. "Not-your-typical-dealership" is the Hennessy way; our clients truly are our family. Thank you for becoming a part of it! We look forward to serving you with excellence for years to come. Sincerely, The Hennessy Lexus of Atlanta Team

January 30, 2023

My service tech always has a very professional demeanor and provides a thorough explanation of required service. More

by vanncraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, Service Dept.
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Jan 30, 2023 -

Hennessy Lexus of Atlanta responded

Thank you for taking time to leave your Service Representative Jorge 5-star feedback. We're happy to hear that his consistently professional demeanor and communicative assistance led to another excellent service visit for you recently. We appreciate you choosing Hennessy! Sincerely, The Hennessy Lexus of Atlanta Service Team

January 30, 2023

Every time I come to get my car's service Ryan is always pleasant knowledgeable and very Complete with the service I need and always goes above and beyond he is a great guy More

by Mark.graham
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 30, 2023 -

Mark.graham responded

Every time I come to get my car's service Ryan is always pleasant knowledgeable and very Complete with the service I need and always goes above and beyond he is a great guy

January 28, 2023

Awesome experience everyone was friendly and courteous and helpful ,really enjoying my new car and all the new features More

by bwcrinerabc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Reboredo
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Jan 30, 2023 -

Hennessy Lexus of Atlanta responded

We're delighted to hear that you had an awesome purchase experience with us recently, and to hear that you are enjoying your new vehicle and all of its features! Thank you for your kind remarks about our team. We look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Atlanta Team

January 26, 2023

Everyone we met including the lady taking calls and greeting people were great and efficient. More

by Wall5006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cruz George, El Rico Williams
Report | Print
Jan 27, 2023 -

Hennessy Lexus of Atlanta responded

Thank you for leaving our entire team 5 stars! From the front desk to the sales desk, exceptional service is what we're always aiming to deliver. We look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Atlanta Team

January 26, 2023

I love This dealership! I bought my car here and take it for regular maintenance. They are always very helpful and accommodating for every visit! More

by gal88239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton in service department , Jeff Culbreth
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Jan 26, 2023 -

Hennessy Lexus of Atlanta responded

We're delighted to hear that you receive helpful and accommodating service at every visit -- this is the Hennessy way. Thank you for leaving a 5-star rating! We look forward to serving you excellently at every visit to come. Sincerely, The Hennessy Lexus of Atlanta Service Team

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