Hennessy Lexus of Atlanta

Great Experience Don went out of his way to locate and deliver the GX 460 we were looking for. We were kept informed through out the process of locating our vehicle, Don went out of his way to locate and deliver the GX 460 we were looking for. We were kept informed through out the process of locating our vehicle, and the experience was very seamless. Don made sure information was provided to us, even on his day off! I found his response to customer service to be remarkable. Mike answered all of our paper work questions when we took delivery in a very professional manor. We appreciated their attention to detail. More

Excellent Service Don Bonura was easy to work with from the start of our search for a new car. He was very, very knowledgeable and gave us clear, precise and direct an Don Bonura was easy to work with from the start of our search for a new car. He was very, very knowledgeable and gave us clear, precise and direct answers to all of our questions. We will definitely recommend him to our friends and will call on him again when we are ready to buy another Lexus. More

Working with The Dream Team of Chip Whatley and Mike Hudgens I have bought many cars in my 68 years, including four previous Lexus cars with Mike Hudgens when he was previously in sales. When it came time to rep I have bought many cars in my 68 years, including four previous Lexus cars with Mike Hudgens when he was previously in sales. When it came time to replace my wife's 2001 LX470 with 54,375 miles on the odometer ( not a typo ), of course I called Mike. I knew from previous communications from Hennessy Lexus that Mike was now in finance, but I knew he would refer me to a great sales associate. Mike connected me with Chip Whatley ( who claims on his card to be with Hennessy for ten years, yet he looks to be 21 years old ! ), and I have been totally satisfied with Chip's performance. Communication is vital in every business, and from the very beginning of our business relationship Chip kept me informed about the process but did not call or email me too frequently. My favorite example of Chip's devotion to excellence in customer service came when I told him that I did not have time to bring my wife to the dealership to see the car we wanted due to business pressures and an upcoming surgery. He graciously volunteered to bring the car to our home during a weekday afternoon rush hour... on his day off. Mike is a great ambassador for Hennessy Lexus, and I have always been impressed with his professionalism and knowledge of the business. Mike made leasing very simple, presenting me with an array of options which made my decision easy. While I am disappointed that Mike is no longer in sales, he stayed involved with my transaction from beginning to end, giving me a comfortable feeling that I was in good hands. Aside from missing our 2001 LX470, which was like a member of the family, I have been totally satisfied with the entire process of leasing our new Lexus GX460. I will wholeheartedly recommend Chip and Mike to any friends and acquaintances who are interested in one of the finest automobiles in the world. John Beasley More

Wonderful experience. Superb! We went in to get a smart key and were blown away with the service and courtesy of everyone there. We were assigned a "Service Advisor" (Mi Superb! We went in to get a smart key and were blown away with the service and courtesy of everyone there. We were assigned a "Service Advisor" (Michael Williams), who was beyond professional. Michael was helpful, friendly and knowledgeable. He really made us feel welcome. The dealership is fantastic. I admit, I have never been in a Lexus dealership before but I have been in a lot of other ones and there is really no comparison. From the handsome woodwork to the tasteful and comfortable furniture there was an elegance to the entire building. While all dealerships will offer coffee, rarely are you offered a variety of complimentary beverages, snacks and not just wi-fi access but terminals to access it. The entire staff went out of their way to be courteous and welcoming. The ladies at the cashier counter made paying a pleasure. The gent in the parts department was fun and I really enjoyed chatting with him. Of the several people I spoke to in passing not one failed to offer a smile and warm greeting. We live 100 miles from Hennessy, but we now plan on visiting them for all of our servicing needs and will, in all probability, be buying our next Lexus from them. Which, my wife has informed me we will be buying to replace this one when the time comes. And apparently Lexus' (Lexi?) are addictive and it doesn't take long to catch the addiction. To sum up..Hennessy Lexus is well worth the trip. Kudos Michael More

Professionalism and Hennessy Lexus Everybody with whom I had contact were professional and pleasant. I purchased a Lexus from Hennessy in 2006, working with Don Bonura (I lived outside Everybody with whom I had contact were professional and pleasant. I purchased a Lexus from Hennessy in 2006, working with Don Bonura (I lived outside the state of Georgia). Don, and the quality of the vehicle, is why I returned to Hennessy to trade my Lexus for a new one. If you value honesty, courtesy, accountability, and professionalism, as I do, you will truly enjoy your experience at Hennessy. Alan Y. Etter More

Don Bonura at Hennessey Lexus provided the most outstanding of service. In particular, I first met Don about 2 yrs ago when inquiring about Lexus loaner sales. I was not ready to buy a Lexus i outstanding of service. In particular, I first met Don about 2 yrs ago when inquiring about Lexus loaner sales. I was not ready to buy a Lexus in 2011. To my surprise, when I was ready to make a car purchase decision in Nov/Dec 2013, I went back to Hennessey and he remembered absolutely everything about our previous conversation and so with no waste of time, we took it from there. I really had to put Don to work because the particular color and final vehicle choice had to be shipped into Atlanta from an out of state dealer. Don kept in touch with me throughout the whole transaction process - all worked well with an early delivery and no shipping charges! I'm hoping Don continues his career at Hennessey Lexus - I'd sure like to work with him again for my next Lexus purchase. Scott McGough Atlanta, GA More

This is the second Lexus purchase my wife and I have This is the second Lexus purchase my wife and I have made. The first experience was pretty good, but we also attributed that to the high-end produc This is the second Lexus purchase my wife and I have made. The first experience was pretty good, but we also attributed that to the high-end product Lexus puts out. However, thanks to Chip Whatley (sales) and Mike Hudgens (financing), this second experience was phenomenal! Both gentlemen are very personable, committed to both the product and customer satisfaction, and they were both simply a joy to speak with. Chip received our notice from the on-set with his quick responses to my wife's on-line inquiries, regardless what time of day she sent them. He was very thorough in his responses, and his estimates up front relative to what he could do for us in purchasing a RX350 and in assessing our trade-in value on our CT200h were pretty much spot-on. He spent significant time answering all of our questions and going over features of the automobile with my wife (primary driver). He is the consummate professional who makes you feel like you're the only customer that matters (although I know he treats everyone similarly). Mike Hudgens was very helpful in explaining the financing, the warranties available, and what each option provides. He certainly came across as looking out for our best interests. Although we ended up spending almost the entire afternoon right up to closing, we did not feel pressured and all that time spent with these gentlemen was well worth it and very much appreciated. I will recommend Hennessy Lexus to everyone here in Middle Georgia, and will refer Chip and Mike by name. Thanks for a great car, and thanks for the great experience in selecting and buying it. (Larry Lee, Kathleen, GA.) More

We spoke with a number of dealerships, and ended up going with Don because of his track record (which we gleaned mainly from this site). I'm glad we did. He was very friendly and personable, and willing to w with Don because of his track record (which we gleaned mainly from this site). I'm glad we did. He was very friendly and personable, and willing to work with us on price. He also did a great job helping us get to know the car after the purchase. Overall, we enjoyed our experience working with Don and would work with him again in the future. More

I've got one word to describe Chip, AWESOME!!! My wife had gone through a long process to decide what vehicle she wanted. After deciding on the RX350, and what essential options she wanted, I contac wife had gone through a long process to decide what vehicle she wanted. After deciding on the RX350, and what essential options she wanted, I contacted several dealers we had met and Chip online. Chip was very responsive. He helped locate a color-interior combination that was hard to find. I was actually told by two other dealers that there was not one of that combination within 500 miles. Chip quickly answered all our questions, and got right to fair pricing. All negotiations were handled quickly via email. Everything was complete and ready to go when we arrived on purchase day. Chip even came in on his day off to complete our deal the day before sale, and picked us up a short distance from dealer at the location we had sold her old car. To summarize: Chip was very efficient, made the whole process smooth, and was the best auto buying experience I've ever had!! Cant wait to purchase my next Lexus from Chip. More

I have been a customer at Hennessey Lexus for over 20 years and I just bought my 4th Lexus. My salesperson for this latest purchase was Chip Whatley and he is FANTASTIC! He was very responsive from my years and I just bought my 4th Lexus. My salesperson for this latest purchase was Chip Whatley and he is FANTASTIC! He was very responsive from my first call and everything went according to clockwork. I spent a total of two hours deciding on a car, an hour with the actual process, and then two hours with Chip showing me all of the features of my new car. He LISTENED and advised me on what fit my objectives the best. I look forward to buying my 5th Lexus from him in four years. More