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Hennessy Jaguar Land Rover of North Atlanta

Alpharetta, GA

3.6
174 Reviews

1505 Mansell Rd

Alpharetta, GA

30009

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Showing 174 reviews

August 10, 2020

Pete Alvarez at Jaguar North Atlanta and his service team always provide great service for me the last 4 years. Communication is most important to me and I always know what is going on and they make sure I h More

by Litton
Recommend Dealer
Yes
Employees Worked With
Pete Alvarez
August 05, 2020

Quick visit today just to program an old Jag key fob that turned into a thoroughly delightful experience. Marley, David and Segio all went out of their way to make me comfy. Your VP of first impressions, her More

by Jagman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marley, David, Segio and Emily
May 15, 2020

bad bad experience . Don't waste your money .... I had a terrible experience with a land rover car , check engine light with only two days after bought the vehicle , bra More

by juandacmilan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
hhhh
January 10, 2020

new car for repair with dealer for more than 2 months I gave my car on Nov 5 and it has taken more than 2 months for the parts to come, it has been a terrible journey, no one returns calls after leaving s More

by rahulnarula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 20, 2020 -

Hennessy Jaguar Land Rover of North Atlanta responded

Rahul, We apologize for your inconvenience, and do understand your frustration. However, the issue has been the manufacturer’s inability to source the part from their vendor. We have done everything that we can possibly do at the dealership level to rectify this frustrating situation. We are hope to receive the part very soon so we can complete the repair and return the vehicle back to the body shop for the remaining repairs Respectfully, Customer Care Team

September 12, 2019

I just bought a car with little hassle from respectful staff Very few times in my life has a car buying experience been relatively stress free and not filled with some angst. My experience buying a car through More

by alexatlanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Hickson, Matt
Sep 12, 2019 -

Hennessy Jaguar Land Rover of North Atlanta responded

Alex, thank you for visiting and taking the time to leave your review. Congratulations on your recent purchase. DJ will be thrilled to learn that you appreciate his services. You are always welcome to visit. Have a wonderful day.

September 05, 2019

Poor service Rear camera still not working correctly six months now. Ive had the car there three times and theyve lied every time. One star because I have too. More

by Jalvarez2464
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know any of there names
Sep 07, 2019 -

Hennessy Jaguar Land Rover of North Atlanta responded

Hello, Thank you for bringing this to my attention. We regret to learn that your rear camera is still exhibiting issues. Please contact us when you have a moment so that we may address your concerns. Best regards, Customer Care Team

July 24, 2019

IT Assistance, Warranty Info and Maintenance Assistance I met with Lupe today to set up all the amazing technical features of my 2017 Evoque Convertible! Lupe was fantastic !!!!! She was patient and extr More

by bacranfill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe Basilio
Jul 24, 2019 -

Hennessy Jaguar Land Rover of North Atlanta responded

Thank you for the excellent review! We are thrilled to hear that Lupe, Pablo, and Isaac provided you with consummate service. We will be sure to pass along your compliments to them. Congratulations on your Evoque Convertible; please come back at any time.

June 05, 2019

My Grand Experience at Jaguar, Land Rover North Atlanta!! Everyone was knowledgeable, helpful, and treated me like I was their Top Customer. They did a follow up to make sure I was happy and had no issues. Ju More

by Darts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Tavarez, Doug Martin, Brittany Pardella
Jun 06, 2019 -

Hennessy Jaguar Land Rover of North Atlanta responded

Thank you for the positive review! We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us!

May 07, 2019

Go see Maureen Maureen was great communication was everything because of constant travel. I didn’t have time to come back and forth to dealership. I told her what I More

by Asias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Harry, Vanessa McHale, Maureen McCrea
May 08, 2019 -

Hennessy Jaguar Land Rover of North Atlanta responded

Congratulations! We are so happy to learn of your satisfaction for our team. We'll be sure to thank Maureen, Roger, and Vanessa for taking such great care of you. Thank you for taking the time to share your experience and we hope you enjoy your new car!

May 05, 2019

Purchase 2019 Range Rover Sport Maureen was great to work with and made our car buying experience very pleasant. She was very knowledgeable and personable. No high pressure just f More

by Kim’s Rover
Recommend Dealer
Yes
Employees Worked With
Vanessa McHale, Maureen McCrea
May 05, 2019 -

Hennessy Jaguar Land Rover of North Atlanta responded

Kim, thank you for the feedback regarding Maureen. It is very valuable for us to know that our team is performing well. We appreciate your visit and hope that you will let us know when we may help you again.

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