Hennessy Jaguar Land Rover Gwinnett

Very unpleasant experience. It takes too long for adviser to answer voice mail. It took 15 days for my transmission to be reprogrammed. I lost a half tank of gas and had many It takes too long for adviser to answer voice mail. It took 15 days for my transmission to be reprogrammed. I lost a half tank of gas and had many miles added to my odometer. I seem to be regarded as not important to your personnel. More

Friendly staff, great service. I was back in the road in a few hours. I am very pleased with the service i received. My Service Advisor Dylan Phillips is the best. I’ve been wi I was back in the road in a few hours. I am very pleased with the service i received. My Service Advisor Dylan Phillips is the best. I’ve been with Hennessy Jaguar for almost ten years and I look forward to buying my next car with them. More

I returned to the dealership yesterday where my old LandRover was after an unfortunate engine stall and failure while travelling to Atlanta; I had purchased a Discovery Sport in 2017 and now needed ano LandRover was after an unfortunate engine stall and failure while travelling to Atlanta; I had purchased a Discovery Sport in 2017 and now needed another car ASAP; the same crew appeared to be ready to help and Mr. Jeff Slocum assisted me again since he was who made the sale back in 2017. Anyway, he did an outstanding job once again and I would recommend anyone to the Hennessy JLR Gwinnett store. Everyone was extremely friendly and willing to make a return customer happy. I purchased a "new-used" Discovery that I already enjoy greatly. Thanks for the professional atmosphere and for going the distance to take care of a loyal customer. Mark L. Mudano, MD More

Dealership did exactly what was needed. Paul and Service Adviser were very professional . Great Job Paul and Service Adviser were very professional . Great Job More

The sales person was very good, he had time for me at all time during the process. time during the process. More

Great service. Christian is the BEST service advisor. Their service dept. Is helpful and kind. Christian is the BEST service advisor. Their service dept. Is helpful and kind. More

The service department lacks communication. I never received a call about my vehicle needing two recalls done. Also never received a call saying my car was ready. I never received a call about my vehicle needing two recalls done. Also never received a call saying my car was ready. More

Overall, very good dealership. My rating is 4.5. However, my service advisor did not follow up with me, initially as promised, to start my repair. My rating is 4.5. However, my service advisor did not follow up with me, initially as promised, to start my repair. More

My experience with this dealership is great! Very satisfied with the service I received, no disappointment so far. Very satisfied with the service I received, no disappointment so far. More