Hennessy Jaguar Land Rover Gwinnett

I returned to the dealership yesterday where my old LandRover was after an unfortunate engine stall and failure while travelling to Atlanta; I had purchased a Discovery Sport in 2017 and now needed ano LandRover was after an unfortunate engine stall and failure while travelling to Atlanta; I had purchased a Discovery Sport in 2017 and now needed another car ASAP; the same crew appeared to be ready to help and Mr. Jeff Slocum assisted me again since he was who made the sale back in 2017. Anyway, he did an outstanding job once again and I would recommend anyone to the Hennessy JLR Gwinnett store. Everyone was extremely friendly and willing to make a return customer happy. I purchased a "new-used" Discovery that I already enjoy greatly. Thanks for the professional atmosphere and for going the distance to take care of a loyal customer. Mark L. Mudano, MD More

Dealership did exactly what was needed. Paul and Service Adviser were very professional . Great Job Paul and Service Adviser were very professional . Great Job More

The sales person was very good, he had time for me at all time during the process. time during the process. More

Great service. Christian is the BEST service advisor. Their service dept. Is helpful and kind. Christian is the BEST service advisor. Their service dept. Is helpful and kind. More

The service department lacks communication. I never received a call about my vehicle needing two recalls done. Also never received a call saying my car was ready. I never received a call about my vehicle needing two recalls done. Also never received a call saying my car was ready. More

Overall, very good dealership. My rating is 4.5. However, my service advisor did not follow up with me, initially as promised, to start my repair. My rating is 4.5. However, my service advisor did not follow up with me, initially as promised, to start my repair. More

My experience with this dealership is great! Very satisfied with the service I received, no disappointment so far. Very satisfied with the service I received, no disappointment so far. More

Contacted them about CPO suv, when they sent me the invoice it included $950 for Apex protection (similar to LoJack), $1,246 for a leather and paint protectant Ceramic Lite and dealer service fee of $9 invoice it included $950 for Apex protection (similar to LoJack), $1,246 for a leather and paint protectant Ceramic Lite and dealer service fee of $917. When I objected to these fees and said the Apex and Ceramic Lite, should be optional, the Sales Manger RJ Crites stated “ Did Antonio or anyone from the dealership state we would not not sell the vehicle without the purchase of these products?” WELL, he got me there, because they never responded, just slid down behind that rock they had been hiding behind! Why include it in the first place unless you trying to add some highly profitable add on to the suv price, and that had never been discussed! It’s one thing to have this kind of action from a used car lot, but another from a high end dealership! More

I did not purchase a vehicle there because I found one closer to home that didn’t require shipping. However, the sales staff was exceptional and extremely helpful getting me all the information on the La closer to home that didn’t require shipping. However, the sales staff was exceptional and extremely helpful getting me all the information on the Land Rover I was interested in. I would not hesitate to use them again. More