Hennessy Honda of Woodstock - Service Center

Although i could not do business with Hennessey Honda for a NEW vehicle purchase, I selected them for Servicing my new HONDA. I have been with them since 2004 because they are very competitive and prompt on a NEW vehicle purchase, I selected them for Servicing my new HONDA. I have been with them since 2004 because they are very competitive and prompt on getting the job done which is very important. They also offer a drop off service which i have used a few times. I have purchased a 2011 Accord and will defiantly be bringing it to Hennessey for servicing... More

Can't understand the adverse comments re: Hennessy Honda of Woodstock. We purchased a new Odyssey in '06 and have kept up regular maintenance since at this dealership. My wife and I are high mileage, travel of Woodstock. We purchased a new Odyssey in '06 and have kept up regular maintenance since at this dealership. My wife and I are high mileage, traveling photographers and depend on the quality service rendered here. In fact, Kevin is the most knowledgeable service rep we have ever met. His diagnosis is generally spot on,our comments are correctly annotated and the work is performed quickly and at a fair price. A recent A/C failure in Marble Falls, TX had reps contacting Hennessy and getting a solution, If that isn't long distance service, I don't know what is. Hennessy provides the same great Honda service as we have experienced in many parts of the U.S. You can bet that when the 2011's arrive, we are going to give this dealership a good first look! Right on Hennessy! Keep up the good work! More

Drove one hour for new tires. Before trip, service told me I could get the car right in. When I arrived, they said that it would be four hours. They would not let me have a loaner because "they don't do lo me I could get the car right in. When I arrived, they said that it would be four hours. They would not let me have a loaner because "they don't do loaners". They did offer to drop me off across the road (whoopie) but couldn't guarantee a time to pick me back up. I also had some problems with items like light covers that started to fall off after owning the vehicle for only two months. They wouldn't fix these items. It turns out that they "rigged" these broken items back in place but did not permanently fix them before they sold the vehicle. More

Purchased all three of our cars from Hennessey and they serviced all of them. My husband decided to purchase a Toyota Tacoma a couple of years ago and it is a pain to take into service down at Town Center serviced all of them. My husband decided to purchase a Toyota Tacoma a couple of years ago and it is a pain to take into service down at Town Center with all the traffic and service is not that great. The service at Hennessey has been great! and as a person who has no clue about servicing cars I always ask my husband who know cars if this is correct in what they are telling me and he always gives me a thumbs up that they are dealing straight with me. Will always purchase a honda from Hennessey because they are honest in their dealings both in sales and service. More

Took my 2005 Odyessy with 5000 miles on it there seven times for Steering wheel shaking at hwy speeds. They never fixed it. They kept trying to balance the tires. They were putting stick-on weights on to times for Steering wheel shaking at hwy speeds. They never fixed it. They kept trying to balance the tires. They were putting stick-on weights on to dirty wheels without cleaning them first. When weights fell off they just added more. After the fifth time there were 17 weights on one wheel and some were stuck on over dirty old tape. After the last attempt they abandoned me. I went to Honda Carland and they fixed it in one day. All four tires were out of round. A very, very easy problem to diagnose. Had nothing to do with balancing in the first place. They replaced all four tires. They said they could see the problem as soon as they spun the tires up. More

Took my 2005 Odyessy with 5000 miles on it there seven times for Steering wheel shaking at hwy speeds. They never fixed it. They kept trying to balance the tires. They were putting stick-on weights on to times for Steering wheel shaking at hwy speeds. They never fixed it. They kept trying to balance the tires. They were putting stick-on weights on to dirty wheels without cleaning them first. When weights fell off they just added more. After the fifth time there were 17 weights on one wheel and some were stuck on over dirty old tape. After the last attempt they abandoned me. I went to Honda Carland and they fixed it in one day. All four tires were out of round. A very, very easy problem to diagnose. Had nothing to do with balancing in the first place. They replaced all four tires. They said they could see the problem as soon as they spun the tires up. More