Hennessy Honda of Woodstock - Service Center

Have been a customer for many years. Service is always great and Steve Ray is so professional and courteous. Service is always great and Steve Ray is so professional and courteous. More

Hennessy Honda recently serviced my Honda Odyssey van. It was for the 60,000 mile service that Honda recommended. I had no issues and was able to get a loaner car while they worked on my van. I had booked It was for the 60,000 mile service that Honda recommended. I had no issues and was able to get a loaner car while they worked on my van. I had booked my appointment with Ty and he made sure all went well. I’ve always had my van serviced at this dealership and have always been well pleased. Thanks Ty and staff for this great experience! More

Diana was very informative and friendly. I was in and out very quickly. Hennessy does great work on my 23 year old Accord. I was in and out very quickly. Hennessy does great work on my 23 year old Accord. More

I'm pleased with the services I had done. Mr. Ray took care what I needed done . Waiting area is very nice . Didn't try to sell me services I didn't need. Also offered a free car wash. Work Mr. Ray took care what I needed done . Waiting area is very nice . Didn't try to sell me services I didn't need. Also offered a free car wash. Work was completed in good time. More

Pedro was very helpful. He was knowledgeable and explained the service needed. He addressed all my questions. He was knowledgeable and explained the service needed. He addressed all my questions. More

Very good people that work at Hennessy. They took care of my transmission very good They took care of my transmission very good More

I went in to get advise on where to get my wife's HRV repaired after an accident last week. I could not have asked for a more helpful person than Ms. Sarah Billot. Sarah gave me recommendation and answer repaired after an accident last week. I could not have asked for a more helpful person than Ms. Sarah Billot. Sarah gave me recommendation and answered a question about the HRV. What a great employee. She was super nice and went above and beyond!!!! More

Took extra key in to be programmed by them. Car worked great before then. What should’ve been a simple service turned out to be over a two hour ordeal.. the key we had programmed does not wor Car worked great before then. What should’ve been a simple service turned out to be over a two hour ordeal.. the key we had programmed does not work right nor does the original one we already had (which was working before service like it should) Car will not lock and unlock correctly. When we called to inquire they told us it was another problem and they could charge us for another service visit. If this was case - why were we not informed before leaving when service was originally completed for prgramming key?. What about standing behind the $200 service we just paid for and waited and waited on to be completed? Would not recommend this dealership. More

I recently started taking my 2019 Honda Accord Sport there since I was new to the area. My initial visit was pretty good and I had no problems. However, there was two recalls for my model and for WEEKS there since I was new to the area. My initial visit was pretty good and I had no problems. However, there was two recalls for my model and for WEEKS they called me about coming in and I do, in addition to getting an oil change and tire rotation. They recommended that i get a transmission flush as well, but i declined since they quoted me $400 for it. They give me a loaner which was super sweet, however when i received my car back, there was a random auto part in my backseat as well as a pack of gatorades that was in my was missing. In addition to all of that, on the same day i got my car back, it now stutters when i turn it on for the first time ( it wasn’t doing that prior to my service) and my tired were making a weird sound. Now, i would not be making this review if when i have tried to reach them, almost for a week now to notify them of what’s going on with my car they contacted me back. I have gotten the run around every single time i called. As i stated earlier, for WEEKS they called me asking me to come in for my recall and now suddenly i am unable to get a hold of them. Very disappointed. I’m not sure if this is something they do to all young women who come in for service but it’s unacceptable. Initially they were sweet and welcoming but not so much anymore. More

Everything was done quickly and smoothly. Also, I appreciated my advisor making sure that I was aware and understood everything that was being done to my car, and anything that I may need don Also, I appreciated my advisor making sure that I was aware and understood everything that was being done to my car, and anything that I may need done in the future. More