Hennessy Ford Lincoln Atlanta - Service Center

Overall, all employees talked with were very cordial. Was told I would get my brake fluid flushed for the price paid. After returning home & viewing my receipt, I am not so sure I received what cordial. Was told I would get my brake fluid flushed for the price paid. After returning home & viewing my receipt, I am not so sure I received what I thought I was paying for. Unable to take the time to read the receipt, because the wait time was a bit excessive and I had to return in time to make sure my g-son didn't return from school to an empty home. Promised a car was, received m y vehicle back with an additional oil spot...smh More

The dealership gave me a ride to pick up my car The car was ready when they said it would be ready was ready when they said it would be ready More

Not fixed everything which are part of recall but have marked it done. Have put scratch on my vehicle marked it done. Have put scratch on my vehicle More

Love Lincoln Hennessy Ford dealership, day always give me excellent service They were great and exceptional service thank you Cedric. excellent service They were great and exceptional service thank you Cedric. More

Jonathan kept me in the loop while my Escape was in service for a little bit longer than I expected. Jonathan still gets 100% from me because he called everyday. It's make a difference to customers. service for a little bit longer than I expected. Jonathan still gets 100% from me because he called everyday. It's make a difference to customers. Jerome Barnes More

Three words: Jonathan, Jonathan Jonathan. He's the best service tech I've worked with He's the best service tech I've worked with More

I went to this Ford for the first time since owning my new/used car. I didn’t have any appointment but walked in and met Cedric who got me taken care of right away. He was great from start to finish. He w new/used car. I didn’t have any appointment but walked in and met Cedric who got me taken care of right away. He was great from start to finish. He was extremely communicative and kind. I had forgotten to mention I had an extended warranty until a Friday afternoon and he was able to get that settled up before the weekend so I wouldn’t be without my car for longer. With my last car I had a lot of issues at the end and definitely wasted some money on repairs at local shops so the detail and videos/quotes provided by Ford really put me at ease with repairs I wasn’t quite prepared for. I will absolutely try to have Cedric as my future advisor for all my service needs. He made the entire process a 10/10 experience. Had it not been for him I’m sure I would’ve had some more frustration with not having my car for a little and having some unexpected findings. Highly recommend both Cedric and Hennessy Ford Atlanta. More

Efficient service. Good communication. Andre Damon was easy to work with. Work was completed faster than I thought it would be. Good communication. Andre Damon was easy to work with. Work was completed faster than I thought it would be. More

Appreciated Antonio’s efforts to keep us updated throughout the process. The loaner car was very helpful. throughout the process. The loaner car was very helpful. More

I worked with Chrisy Johnson at the Ford dealership in Chamblee and she was very helpful and kind! I normally have a lot of anxiety having to deal with my car but made the experience easy! Chamblee and she was very helpful and kind! I normally have a lot of anxiety having to deal with my car but made the experience easy! More