Hennessy Ford Lincoln Atlanta - Service Center

This dealership will purposely dick you around for MONTHS. Have had to deal with them twice, had my care for over a month and had to fight tooth and nail to get any kind of decent communication. Someo MONTHS. Have had to deal with them twice, had my care for over a month and had to fight tooth and nail to get any kind of decent communication. Someone always told me contradicting information and could never get an answer. Dealership lied that they would refund a rental during a recall repair in which they are required to provide one. Said they would - kept “forgetting” for MONTHS and then said they couldn’t anymore. They are an exhausting group of people to deal with. Save yourself time by working with people with actual respect for their customers. More

Excellent customer service. Very professional and courteous staff. Will continue to use them to service my vehicle. Very professional and courteous staff. Will continue to use them to service my vehicle. More

Hennessy is easy to get to, provides professional service, has excellent waiting room, WIFI, working area and an observation area! service, has excellent waiting room, WIFI, working area and an observation area! More

Exceptional service and ease of the service department - great help woul definitely recommend this service department to anyone great help woul definitely recommend this service department to anyone More

The best dealership and service dept around. Besides the great service, everyone there is very friendly. Austin Dunn, my service dept man is very courteous and knowledgeable. He goes above Besides the great service, everyone there is very friendly. Austin Dunn, my service dept man is very courteous and knowledgeable. He goes above and beyond to make your visit enjoyable and answers all my questions. I drove for over 2 hours to get my car serviced because they’re the best. More

Antonio Bryant gave great customer service! He was attentive and answered all my questions. Made me want to come back to him for all my F150 service needs. He was attentive and answered all my questions. Made me want to come back to him for all my F150 service needs. More

Best service tech Josh with excellent. follow up &’customer service. Prompt return call even on a Saturday! follow up &’customer service. Prompt return call even on a Saturday! More

Service rep is always helpful and honest. They always let me know what else needs to be done. They always let me know what else needs to be done. More

My agent Was great but the service took a lot longer than it should. I did not receive a report on the car ‘inspection’. than it should. I did not receive a report on the car ‘inspection’. More

Service advisor kept me updated during the regular service and advised me which services were needed. service and advised me which services were needed. More