
Hennessy Ford Lincoln Atlanta
Atlanta, GA
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541 Reviews of Hennessy Ford Lincoln Atlanta
Pleased with service I purchased my car at this dealership eight years ago and have ONLY used this dealership for all my service needs. They provide professional service t I purchased my car at this dealership eight years ago and have ONLY used this dealership for all my service needs. They provide professional service that is reliable and dependable in every aspect. More
I havent had no problems Thanks Tim for the great service that you and your technician provide for me. Thanks for the great experience for becoming apart of the Ford and also Thanks Tim for the great service that you and your technician provide for me. Thanks for the great experience for becoming apart of the Ford and also the Hennessy family. Thank you for keeping informed on everything about my vehicle. More
Very pleasant sales staff I purchased a new Explorer from Hennessy a few weeks ago. I feel I got a very fair price and was treated well. The one exception is that I spent a l I purchased a new Explorer from Hennessy a few weeks ago. I feel I got a very fair price and was treated well. The one exception is that I spent a lot of time waiting on paperwork. The sales rep would walk away and disappear for awhile, without giving me an indication of what was taking so long or how long he would be gone. Still he was very pleasant, just seemed to wonder off too much. This was a cash transaction, so the delays made me impatient. More
Terrible customer service Purchased a vehicle had problems to back to service and waited 4 hrs went and asked had they found anything and the manager had an attitude Purchased a vehicle had problems to back to service and waited 4 hrs went and asked had they found anything and the manager had an attitude More
Great Service The Lincoln service at this location is so far, outstanding, the Service Advisor is great and tries to help any way he can. The pick up and deliver s The Lincoln service at this location is so far, outstanding, the Service Advisor is great and tries to help any way he can. The pick up and deliver service is also great. More
Excellent Service Kudos to Hennessy and Eric Shepard for providing quick and reliable servicing of my 2018 Lincoln MKZ. I’ll be back for my next regularly scheduled se Kudos to Hennessy and Eric Shepard for providing quick and reliable servicing of my 2018 Lincoln MKZ. I’ll be back for my next regularly scheduled service. More
Good service, but repair took longer than I expected Service Rep Eric was easy to work with, helped set me up with a loaner, and was great about keeping me updated about the progress of the repair. But w Service Rep Eric was easy to work with, helped set me up with a loaner, and was great about keeping me updated about the progress of the repair. But when I brought my car in, the transmission dept was already backed up with previous projects because of problems getting parts, stretching my wait to 3 weeks. However I did get a free car wash out of the deal when they were done... More
2017 Ford Expedition Bought & Serviced @ Hennessy My experiences so far at Hennessy Ford have been satisfactory. I first dealt with Del Buck for service and I also bought my Expedition from him. Mr. My experiences so far at Hennessy Ford have been satisfactory. I first dealt with Del Buck for service and I also bought my Expedition from him. Mr. Buck was a pleasure to conduct business with, but he went on to other things; I'm quite sure Hennessy Ford is sorry about this. I have since been dealing with Tim Bennewitz, and he is excellent as well, very professional, and well trained. Now let's get to my 2017 Ford Expedition. This vehicle is probably one of the best looking Expeditions ever made, and I've had 3. But this car is one of the biggest disappointments in my entire life. I've had three major problems with this car, and since this was the 1st generation Expedition and Ford had been making them for 20 years I thought they would have had the bugs out by now. This is the only vehicle I've had that left me stranded; thanks for Ford Roadside Assistance, they were excellent by the way. Probably will go back to Toyota. More
Above and Beyond Thank you Ralph Tucci ....you somehow made the pricy maintenance service call on my MKZ a little less painful :-) See ya in 5000 miles. Thank you! Thank you Ralph Tucci ....you somehow made the pricy maintenance service call on my MKZ a little less painful :-) See ya in 5000 miles. Thank you! More
Took veh in to get it serviced the service advisor and I went over the necessary service to keep my vehicle up to date. He made sure I was aware of what is needed and the cost in the service advisor and I went over the necessary service to keep my vehicle up to date. He made sure I was aware of what is needed and the cost in advance. He allowed me to show his what I found that was wrong with my car and what it cost to repair. I also reached out to my salesman Jonathan Chambers and he assured me that everything is going to be okay and that service will take care of me. because my vehicle was there for several hours the courier service took me to work and pick me up after work. the cashier was polite, so my experience was a pleasant one. More