Hennessy Ford Lincoln Atlanta

Very Professional and Supportive I highly recommend Hennessy Ford Lincoln. I began my experience having clear ideas of what I wanted and they listened carefully and went from there. I highly recommend Hennessy Ford Lincoln. I began my experience having clear ideas of what I wanted and they listened carefully and went from there. From start to finish I found the staff supportive, efficient, and professional. Rick Mceachin was particularly helpful in making sure my needs were met and the process went smoothly. Thanks very much! More

Good service, great deal I recently purchased a 2014 Ford Focus from Hennessy. They were friendly and gave me a good deal on both my purchase and trade in. One of my best car I recently purchased a 2014 Ford Focus from Hennessy. They were friendly and gave me a good deal on both my purchase and trade in. One of my best car buying experiences. Ask for Lennox, he'll look out for you! More

Amazing experience would highly recommend! I called in about a car and was told it was there, went in to test drive and had an amazing experience that went extremely well. I would recommend He I called in about a car and was told it was there, went in to test drive and had an amazing experience that went extremely well. I would recommend Hennessy Ford as my overall experience could not have gone better! Friendly people and environment that made the whole experience worth every minute!! More

Pleasant Experience We purchased a 2015 Ford Explorer. Our salesman was Del Buck. He was very helpful in finding us a vehicle that fit our needs. Our vehicle had to be br We purchased a 2015 Ford Explorer. Our salesman was Del Buck. He was very helpful in finding us a vehicle that fit our needs. Our vehicle had to be brought in from another dealership. Del really went above and beyond to accommodate us. The atmosphere at the dealership was pleasant. All of the staff were friendly and seemed to work with each other nicely. We would definitely recommend Hennessy Ford to our friends and family. We are very pleased with our purchase and experience at the dealership. More

A great place to buy your next car or truck. The people that work there are just great people, and promote a good atmosphere for car/truck shopping, and buying. they give the very best deals the The people that work there are just great people, and promote a good atmosphere for car/truck shopping, and buying. they give the very best deals there. I bought a truck there in less than an hour after I arrived, after the salesman, Kevin Swindall, gave me details about the truck. The sales manager and finance man gave me a good deal, and a low payment with good interest rates. I will shop there again in the future. Thank you Hennessy Ford for my new truck!!! More

Lied about availability of a car I called the dealership and spoke with Walter Sanders about test driving a Ford Expedition. He said the car was available and I could come look at it I called the dealership and spoke with Walter Sanders about test driving a Ford Expedition. He said the car was available and I could come look at it that afternoon. I said I would be there in 30 minutes(Monday). I got there and the car was in the body shop. He said that he didn't know and that it had just been taken in, I find that hard to believe, but took him at his word. I expressed interest, we worked out a price/deal on my trade, and i communicated that as soon as the car was drivable, I would like to test drive an complete purchase. It was promised to be ready the next day(Tuesday). I called in the next day and Walt said it wasn't ready and would be ready the following day(Wednesday). I called that day and he said it would actually be late Thursday maybe even Friday. I was annoyed, but agreed because I thought it meant they were carefully reconditioning. An hour later he called back asking me to put a deposit on the car without ever driving it, and that someone else was interested. I said that I didn't understand how that would work, knowing that I'd want to be able to get that back if the car drove poorly, or had more problems that I couldn't see in my short time on the lot Monday. But reiterated that I was committed and would consider that if that was my only option. He said he would talk to his manager and lobby for me and get back to me. I emailed that afternoon to check in and he didn't respond. I called Thursday and checked in on our conversation from the day before and he informed the car was sold. Needless to say I'm frustrated, and would expect a better customer service from someone who had been talking to me for a week. I don't think I should have had to buy the car without driving it, when in my first conversation they promised the car would be available. More

Purchased truck. I live in Chattanooga and saw the truck I wanted on the web. They worked out everything so I could to down on a Saturday and sign the papers and driv I live in Chattanooga and saw the truck I wanted on the web. They worked out everything so I could to down on a Saturday and sign the papers and drive home with the truck that day. More

Wonderful ! My experience in this place was great. It was as if it was meant for me to purchase a car here. I walked into the building lost, confused and kinda o My experience in this place was great. It was as if it was meant for me to purchase a car here. I walked into the building lost, confused and kinda overwhelmed by previous car dealers i had visited like any new car buyer would be. Shelby Berlett helped me throughtout the whole buying process. I told her how much i was working with and what kind of car i was looking for ; after 10 minutes i had two options to look at. Even after the obstacles i threw at her she did not judge me nor threw a fit nor a disgusted look. Not knowing i was going to do a trade, my car was dirty. I had trash & laundry all over my car and lets not even mention the trunk. I told shelby i was sorry & emberassed. Shelby asked for what and went into the building and got me about five bags ; she was even willing to help me clean but shortly after her efforts of trying to clean i begged her not. I know Shelby is a car sales person and selling cars is part of her job but i genuinely felt like she was trying to help, and her intentions were nothing but good. She's not only a beautiful young lady but a smart, caring person. I would recommend this place to everybody because this place was recommended to me by my sister and had first hand experience and I'm glad i made a purchase here. More

Got a car I was excited for, they made it a great experience I came in on a Saturday morning hoping to buy a new Fusion but knowing that it wasn't essential that I buy one that day. Earston and I discussed some I came in on a Saturday morning hoping to buy a new Fusion but knowing that it wasn't essential that I buy one that day. Earston and I discussed some details and went to look at cars in the lot. I did a test drive and really liked the car, but the silver color didn't really excite me. As he worked with the manager (whose name I forget, but he was absolutely great as well) we only had to go through their initial offer and then a second offer. So I definitely appreciated that it didn't take hours of negotiating. The manager stopped and chatted with me for a bit to see if he could help me make a decision and when I mentioned that if there was another color available the car would become something I'd be really excited about buying so we went over color options and he came back a few minutes later with one in the color I wanted from a nearby dealership. So I bought that car but at this point it did take a couple of hours to get into and then out of the finance office. That's why I gave 4 stars instead of 5. That said, they were able to get the car to the dealership during that wait, so I was able to go home with the new car instead of having to come back on Monday. Again, Earston and the manager both worked wonders to make everything happen and I really appreciate it. More

Buying Experience My wife and I were very pleased with our experience in purchasing a Ford Truck at Hennessy Ford of Atlanta. Lee and Tarsha took very good care of us a My wife and I were very pleased with our experience in purchasing a Ford Truck at Hennessy Ford of Atlanta. Lee and Tarsha took very good care of us and anwered all of our questions. The process was painless. We actually enjoyed the experience. I would certainly reccomend them to you for your Ford purchase needs. Jon Arno More