Hennessy Ford Lincoln Atlanta

Everyone we dealt with was very helpful. Very pleasant buying experience from start to finish. Very pleasant buying experience from start to finish. More

Zero would be my perfect score for this place. On Saturday, October 29th, around 4:30 pm, I came to this site to ask questions and look at some trucks. The first thing I told the sales agent was On Saturday, October 29th, around 4:30 pm, I came to this site to ask questions and look at some trucks. The first thing I told the sales agent was that I needed a basic truck and was only looking at prices because I wanted to give a down payment, but I wasn't ready yet. The agent was friendly, and after asking a few questions, he showed me a 2019 truck with 30k miles. I told him that I liked it but would like to wait because I wanted to give the money to have lower monthly payments. The agent said to me that we could check the credit and that he could sell me the car with O down if, in the end, the difference would be minimal, and it was better to have the money in my pocket. I emphasized to him several times and even asked him because I knew it was the end of October, and if by chance the payment did not suit me, I would like to see other options, and he told me there was no problem that everything was fine. After checking my credit and asking me if my partner wanted to co-sign, he came to where we were and told us that it was very busy, that it was Saturday, that the bank was closed, and that we should wait until Monday. On Monday around noon, I received a call asking for 1000 dollars more for the down payment on top of what I had told him at the beginning. My response was to explain everything he had told me and even had my credit checked. I received two or three calls between yesterday and today telling me that I will take the car if I give the money. They are not professional at all. It is worth mentioning that I have a stable income, and although my credit is not perfect, it is not bad either, and it is unfair because for a few points, your credit can change from excellent to good, to fair, and to Bad and that can affect me to buy a car elsewhere now. More

We've been an all-Ford family for 15+ years, and bought our latest new Ford from Hennesey Ford in Atlanta. What a mistake. The only thing they did well was to sell us the over-priced new 2022 Ford Explor our latest new Ford from Hennesey Ford in Atlanta. What a mistake. The only thing they did well was to sell us the over-priced new 2022 Ford Explorer that only they had during the pandemic. We've worked well with four greater-Atlanta dealerships for more than 20 years. Every one of them except Hennesey Ford has provided excellent support. More than a year later, we're still waiting for some of the accessories that they sold us - and they refuse to reply and to refund our money. Run, don't walk, away from this dealership. More

I hope that this review will help someone. On September 3, 2022, My husband and I bought a 2022, 2- Door Bronco from this dealership. If there was a (-0) rating, they would have gotten it. I h On September 3, 2022, My husband and I bought a 2022, 2- Door Bronco from this dealership. If there was a (-0) rating, they would have gotten it. I had a great experience the day of the sale. However, they failed to disclose pertinent information pertaining to the sale, and lied to their benefit. When it was brought to their attention, in an attempt to cover their actions or lack of, I was shifted off to several people, who tried their best to keep the lies going but they suck at it. My original sales person was Carl Lane, with Jonathan as the financial guy. Clearly Carl was the fall guy for the inconsistencies and dishonest practices. During the process, I was shifted off to different people to help substantiate an facilitate the dishonesty. In addition to my sales person, I worked with Dale, Jeremy, Carlos and Tim in different capacities. I decided to place a formal complaint with the Managing director, Mr. Zack Warner. Although he acknowledged and apologized for our less than stellar experience, he was unwilling to offer any satisfaction or compensation. It seems to be a lying culture at this location, lacking in integrity and seems open to dishonest practices. It is my hope that if you are, or will consider this as your choice location to purchase any vehicle, be aware of these practices. More

Made an apppointment for recall work weeks (maybe more than a month) in advance--at the time of appointment I specified the work to be done. Brought in truck for work at appointment time and was told they than a month) in advance--at the time of appointment I specified the work to be done. Brought in truck for work at appointment time and was told they need to keep truck 72 hours to do work. Would have been nice to know this in advance, then I could have arranged my schedule to leave it with them that long. Since I had already planned to be out of town the next day I couldn't leave it. I wasted an hour taking my truck to and from Hennessy and my wife also wasted an hour in a separate vehicle because we were going to leave the truck for a day--just not three days. It would be nice to receive an apology from the service manager and the dealership manager for the major inconvenience since no work was done. I guess the service advisor who actually waited on me did the best he could do since the service manager to whom I was originally assigned for the appointment was in a meeting. More

Poor ,mgr poor service center ! Don’t ever go here had my vehicle work vehicle for dam two months. Lies told to me the part are order,we have it in shop,shotbe ready this week. To b Don’t ever go here had my vehicle work vehicle for dam two months. Lies told to me the part are order,we have it in shop,shotbe ready this week. To be called an told they never even started any work . These people playing with my livelihood how I feed my family while they’re playing games. Totally upset the level of management and misrepresentation. Call MGR never to receive a call back this is systemic to this company cost me $3500 in rental fees to not have nothing done on my work vehicle. I would never recommend them for nothing! More

Big Terrance was great - highly recommend him to everyone - gets things done right and in timely fashion - gets things done right and in timely fashion More

We found the Aviator we wanted after looking in Tennessee, Kentucky and Missouri. Bill Plachter was most helpful in handling the trade-in of two vehicles and getting us on the road quickly. He has Tennessee, Kentucky and Missouri. Bill Plachter was most helpful in handling the trade-in of two vehicles and getting us on the road quickly. He has a lot of experience and was great to deal with. We would use him again. More

I had the joy working with Bill Plachter ordering my 2023 Maverick. He was the best at always answering his phone versus going to voice mail. He answered all my question I had and looking forward to purcha Maverick. He was the best at always answering his phone versus going to voice mail. He answered all my question I had and looking forward to purchase the truck from Bill. Dottie Reed More

We had an amazing experience with Brian and the staff. Everyone was very nice and helpful. One of the nicest dealerships that we’ve visited. Everyone was very nice and helpful. One of the nicest dealerships that we’ve visited. More