Hennessy Ford Lincoln Atlanta

Oil and Fuel filter change Friendly and excellent service. Finished in the amount of time estimated. The new facility was very clean and nice. Would definitely return for the n Friendly and excellent service. Finished in the amount of time estimated. The new facility was very clean and nice. Would definitely return for the next service. More

Awesome Service Ralph got me in for service on my tight schedule and accomplished what was needed. Would highly recommend him and his team. Can"t wait for the new b Ralph got me in for service on my tight schedule and accomplished what was needed. Would highly recommend him and his team. Can"t wait for the new building to be complete. More

I definitely will recommend you as a place to must shop. I was never pushed or forced into any buying decision. Staff was on point we their delivery messages. It was a great first new vehicle purchase exp I was never pushed or forced into any buying decision. Staff was on point we their delivery messages. It was a great first new vehicle purchase experience. Thanks for making as it was. More

Chad did a great job for us in Service! We will always return here with our Fords! Amber the cashier was great too! As well as the porter who brought the car around. The friendliest bunch We will always return here with our Fords! Amber the cashier was great too! As well as the porter who brought the car around. The friendliest bunch anywhere. More

PERFECT EVRYONE THERE ARE GREAT NO COMPLAINTS AT ALL.THANK YOU FOR EVERTHING YOU DID TO MAKE THIS EASY AND PAINLESS. I WILL BE BACK FOR EVERY SERVICE EVRYONE THERE ARE GREAT NO COMPLAINTS AT ALL.THANK YOU FOR EVERTHING YOU DID TO MAKE THIS EASY AND PAINLESS. I WILL BE BACK FOR EVERY SERVICE More

Sour grapes! Started great but ended on a sour note. I found the truck on the internet and was surprised by the large selection and aggressive pricing. The interne Started great but ended on a sour note. I found the truck on the internet and was surprised by the large selection and aggressive pricing. The internet manager tried to do his job and get me committed to coming to the dealership for a test drive but I wasn't interested. I knew what I wanted and with 4 young kids and a real estate business, I didn't have time to waste kicking tires, test driving and arguing over terms. At my request he got me directly in touch with a sales manager. We worked out the terms and I committed to come in the following morning to purchase the truck. I told the sales manager I had financing through my bank, wasn't buying a warranty and because I would have 4 young kids with me I needed to be in and out as quick as possible. I sent my funding approval, insurance and drivers license in advance to help expedite the process. It was downhill from here. The salesman task with helping me was very nice, but I ended up at the dealership for hours. The salesman ask for everything I had already sent the sales manager, so I had to find it all and resend it from my phone. He had to get all the customary forms filled out and signed so the finance manager could prepare the contracts. At one point when he ask for my social security, I objected because I already had financing and didn't want my credit being shopped around when I had a great rate with my bank. He assured me that it was just for the contracts and file and that my credit wouldn't be run and I wouldn't be applying for credit anywhere. This turned out to be untrue and my biggest source of disappointment in this process. All in all it was fine but there is definitely room for improvement. It took entirely too long for someone who came prequalified with the specific intention to purchase a pre selected vehicle. To add insult to injury I realized about half way home that the truck was on empty and needed gas. Side note, the dealership is being renovated, so it's a disaster at the moment, but looks like it will be really nice when finished. Oh and it sounds like there is water in the cab of my truck, so now I need to figure that out. More

Used Quick Lane service Dropped my car off in the morning. During the day i was given updates throughout the day. When my car was complete i got a phone call, a text message Dropped my car off in the morning. During the day i was given updates throughout the day. When my car was complete i got a phone call, a text message and an email letting me know it was done. This has never happened in any other place I’ve had my cars serviced through the years. Usually i have to call and check to see if the work is complete. More

Not Good Purchased a truck on 9/1/19. First sales person was very unprofessional, kept calling and trying to pressure me to buy. Got to the dealership and wa Purchased a truck on 9/1/19. First sales person was very unprofessional, kept calling and trying to pressure me to buy. Got to the dealership and was given another sales person while the original sales guy walked around and ignore us like we gave him a problem. Dealership DOES NOT SPOT CARS BASED ON CREDIT. All 3 of my credit reports came back over 700. Credit guy took the first available Bank that responded. I was getting letters over the next week of Banks that approved me with a better rate, but Hennessy couldn't wait and didn't advice me that they hadn't heard back from other Banks. They wanted to close that day and didn't care how much it cost me. The straw that broke the camels back and caused me to take time to write this review is that my temp tag expires in two days and I STILL DO NOT HAVE MY NEW PLATE. Just got off the phone on my 2nd call to tag and title office and I'm being told everything has been handled. Rep slipped up and told me paperwork was submitted on 10/5!! You can do better, go somewhere else to purchase your car. I hear Sandy Springs Ford seems to be good/better, More

Beware of what you buy there If you're buying an used from this dealer, be prepared to take it to your own inspection and avoid headaches in the future. This dealer only wants t If you're buying an used from this dealer, be prepared to take it to your own inspection and avoid headaches in the future. This dealer only wants to sell fast and don't care what they are selling. Bought a 2016 Range Rover Evoque, not a cheap car, and had a lot of issues that leaves me thinking the quality of inspection that they make to the cars they sell. After the sale, they ask you how everything went, and after giving my answer with my comments and complains, they didn't even have the courtesy to reply. The salesman called me a few weeks after, and asked me about the experience with my car, and after i told him all my complains, he told me that his manager will call me the next day or in a couple of days. It's been a month and nothing. The only care to sell by volume, nothing for a great buyers experience, and even worst for a returning costumer like me. So, my suggestion is to find a better place to buy, where they care about the costumer and sell a good product. More

Great experience Kevin and Abigail were great. Not pushy, but professional. Love my new truck. Only issue: can’t believe Ford sells a 60,000 dollars truck, that you ha Kevin and Abigail were great. Not pushy, but professional. Love my new truck. Only issue: can’t believe Ford sells a 60,000 dollars truck, that you have to buy 139.00 rear wheel wells for. What are they thinking. Amazon, here I come. Alex Laney Brookhaven More